1. Introduction
Thank you for choosing the 360 C50 Robot Vacuum and Mop Cleaner. This device is designed to provide efficient and convenient floor cleaning, combining powerful vacuuming with effective mopping capabilities. This manual provides essential information for the safe operation, setup, maintenance, and troubleshooting of your robot cleaner. Please read it thoroughly before using the product and retain it for future reference.

Image 1.1: The 360 C50 Robot Vacuum and Mop Cleaner, showcasing its sleek design and accompanying remote control and mobile app interface.
2. Safety Instructions
To reduce the risk of injury or damage, read these safety instructions carefully and keep them accessible for future reference.
- This appliance can be used by children aged 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved.
- Children should be supervised to ensure they do not play with the appliance.
- Cleaning and user maintenance shall not be made by children without supervision.
- Only use the original power adapter provided by the manufacturer.
- Do not use the robot in environments with open flames or flammable materials.
- Ensure the charging dock is placed on a level surface against a wall, with adequate space around it.
- Remove any loose cables, small objects, or fragile items from the cleaning path before operation.
- Do not immerse the robot or its electronic components in water.
- Avoid using the mopping function on carpets or rugs.
3. Package Contents
Verify that all components are present and in good condition upon unpacking.
- 360 C50 Robot Vacuum and Mop Cleaner
- Charging Dock
- Power Adapter
- Dust Bin (pre-installed or separate)
- Water Tank with Mop Cloth
- Side Brushes (2 pairs, one for replacement)
- Cleaning Tool
- User Manual
- Remote Control
4. Product Overview
Familiarize yourself with the main components of your 360 C50 robot cleaner.
Robot Components
- Top Cover: Houses the dust bin and power button.
- Power Button/Indicator: Initiates cleaning and indicates status.
- Bumper: Detects obstacles.
- Side Brushes: Sweep debris into the cleaning path.
- Main Brush: Agitates and lifts dirt from floors.
- Driving Wheels: Allow movement across various surfaces.
- Charging Contacts: Connect with the charging dock.
- Sensors: Anti-drop, anti-collision, and wall-following sensors.

Image 4.1: Illustration of the 360 C50's 2-in-1 vacuuming and mopping capabilities, showing the dust bin (0.51L) and water tank (0.3L) for interchangeable use.

Image 4.2: The 3-level intelligent water tank of the 360 C50, demonstrating precise water flow control for effective mopping.
Charging Dock
- Charging Pins: Connect with the robot's charging contacts.
- Power Indicator: Shows charging status.
- Power Port: Connects to the power adapter.
5. Setup
Follow these steps for initial setup of your robot cleaner.
5.1 Place the Charging Dock
- Place the charging dock against a wall in an open area.
- Ensure there is at least 0.5 meters (1.6 feet) of clear space on both sides of the dock and 1.5 meters (4.9 feet) in front of it.
- Connect the power adapter to the charging dock and plug it into a wall outlet.
5.2 Initial Charging
- Place the robot onto the charging dock, ensuring the charging contacts align.
- The robot will automatically begin charging. Allow it to charge completely (approximately 4-5 hours) before first use. The indicator light will change to solid white when fully charged.

Image 5.1: The 360 C50 robot vacuum returning to its charging dock for automatic recharging, highlighting its 90-minute runtime.
5.3 Install Side Brushes
Press the side brushes onto the posts at the bottom of the robot until they click into place.
5.4 Download the Mobile App
- Search for the '360 Robot' app in your smartphone's app store (iOS or Android).
- Follow the in-app instructions to connect your robot to your home Wi-Fi network. This enables remote control, scheduling, and access to advanced features.
6. Operating Instructions
Learn how to operate your 360 C50 robot cleaner for various cleaning tasks.
6.1 Starting/Stopping Cleaning
- To Start: Press the 'Clean' button on the robot, use the remote control, or initiate cleaning via the mobile app.
- To Pause: Press the 'Clean' button again during operation.
- To Stop/Return to Dock: Press and hold the 'Clean' button for 3 seconds, or use the 'Recharge' button on the remote/app.
6.2 Cleaning Modes
The 360 C50 offers multiple cleaning modes to suit different needs:
- Auto Cleaning: The robot intelligently navigates and cleans the entire area in a systematic zig-zag pattern.
- Edge Cleaning: The robot cleans along walls and furniture edges.
- Spot Cleaning: The robot cleans a specific area in a spiral pattern for concentrated cleaning.
- Scheduled Cleaning: Set cleaning times and days using the mobile app.

Image 6.1: The mobile app interface for the 360 C50, illustrating various cleaning patterns such as full house, edge, spot zigzag, and spot spiral cleaning.
6.3 Using the Mopping Function
- Fill the water tank with clean water. Do not use detergents or cleaning solutions in the tank, as this may damage the device or leave residue on floors.
- Attach the mop cloth to the water tank.
- Insert the filled water tank into the robot.
- Select a cleaning mode. The robot will vacuum and mop simultaneously.
- Adjust the water flow level via the mobile app if necessary.
- Remove the water tank and mop cloth after each mopping session.
6.4 Voice Control
The 360 C50 supports voice control through compatible smart home devices. Refer to the app for instructions on connecting to your voice assistant.
7. Maintenance
Regular maintenance ensures optimal performance and extends the lifespan of your robot cleaner.
7.1 Emptying the Dust Bin
- Press the release button to remove the dust bin.
- Open the dust bin cover and empty its contents into a trash can.
- Clean the filter regularly by tapping it to remove dust or rinsing it with water (ensure it is completely dry before reinstallation).
7.2 Cleaning Brushes
- Main Brush: Remove the main brush cover and lift out the brush. Use the cleaning tool to remove hair and debris.
- Side Brushes: Pull the side brushes off their posts. Remove any tangled hair or debris. Replace if worn.
7.3 Cleaning the Water Tank and Mop Cloth
- Empty any remaining water from the tank.
- Rinse the water tank with clean water.
- Remove the mop cloth and wash it by hand or machine. Allow it to air dry completely.
7.4 Cleaning Sensors
Wipe all sensors (anti-drop, anti-collision, wall-following) on the robot's underside and bumper with a clean, dry cloth to ensure proper function.
8. Troubleshooting
If you encounter issues with your robot cleaner, refer to the following common problems and solutions.
| Problem | Possible Cause | Solution |
|---|---|---|
| Robot does not turn on or charge. | Battery is depleted; charging contacts are dirty; power adapter is not connected. | Ensure the robot is properly docked. Clean charging contacts. Check power adapter connection. |
| Robot gets stuck frequently. | Obstacles (cables, rugs); dirty sensors. | Clear the cleaning area of obstacles. Clean all sensors. |
| Poor cleaning performance. | Dust bin is full; filter is clogged; brushes are tangled or worn. | Empty dust bin. Clean or replace filter. Clean or replace brushes. |
| Mopping function is ineffective. | Water tank is empty; mop cloth is dirty; water flow setting is too low. | Refill water tank. Clean mop cloth. Adjust water flow level in the app. |
| App connectivity issues. | Weak Wi-Fi signal; incorrect network password; temporary app glitch. | Ensure strong 2.4GHz Wi-Fi signal. Re-enter Wi-Fi password. Restart the robot and the app. |
If the problem persists after attempting these solutions, please contact customer support.
9. Specifications
Detailed technical specifications for the 360 C50 Robot Vacuum and Mop Cleaner.
- Model: C50
- Brand: 360
- Dimensions (L x W x H): 31.5 x 31.5 x 7.9 cm (12.4 x 12.4 x 3.1 inches)
- Weight: 3.15 kg (6.94 lbs)
- Suction Power: Up to 2600 Pa (Max Mode)
- Runtime: Approximately 90 minutes
- Noise Level: 65 dB
- Dust Bin Capacity: 0.51 L
- Water Tank Capacity: 0.3 L
- Special Features: Intelligent mapping, logical navigation, scheduling, edge cleaning, obstacle avoidance.

Image 9.1: Visual representation of the 360 C50's suction power levels, ranging from 600Pa (Quiet) to 2600Pa (Max) for different debris types.
10. Warranty and Support
For warranty information, technical support, or service inquiries, please refer to the warranty card included with your product or visit the official 360 website. You may also contact your retailer for assistance.
Please have your product model number (C50) and purchase date available when contacting support.





