1. Introduction
This manual provides detailed instructions for the setup, operation, and maintenance of your Dragon Touch Classic 10 Digital Picture Frame. This Wi-Fi enabled frame allows you to share and display photos and videos from anywhere, keeping you connected with family and friends.
2. Safety Information
- Do not expose the device to moisture or extreme temperatures.
- Use only the provided power adapter.
- Keep the device away from direct sunlight and heat sources.
- Avoid dropping or subjecting the device to strong impacts.
- Do not attempt to disassemble or repair the device yourself. Contact customer support for assistance.
3. Package Contents
Please check the package contents upon unboxing. If any items are missing or damaged, contact customer support.
- Dragon Touch Classic 10 Digital Picture Frame
- Power Adapter
- User Manual (this document)
- Stand (pre-attached or separate)
4. Product Overview
The Dragon Touch Classic 10 features a 10.1-inch IPS touch screen display with 1280x800 resolution. It includes 32GB of built-in storage and supports Wi-Fi connectivity for easy photo and video sharing.
Image: The Dragon Touch Classic 10 Digital Picture Frame in a light wood-grain finish, displaying a photo of a mother, daughter, and grandmother smiling. The frame is positioned horizontally on a surface.
Key Features:
- 10.1-inch IPS Touch Screen: High-resolution display for clear photo and video viewing.
- Wi-Fi Connectivity: Enables instant sharing of photos and videos from anywhere.
- 32GB Internal Storage: Stores approximately 80,000 photos.
- Auto-Rotate Function: Automatically adjusts photo orientation for portrait or landscape display.
- Multiple Sharing Methods: Share via dedicated app, email, or cloud services.
- Expandable Storage: Supports SD card and USB drive for additional storage and file management.
- Additional Functions: Includes alarm, calendar, and weather display.
5. Setup
5.1 Initial Power On
- Connect the power adapter to the frame and plug it into a power outlet.
- The frame will automatically power on. Follow the on-screen prompts to select your language and time zone.
5.2 Wi-Fi Connection
- On the frame's touch screen, navigate to the settings menu.
- Select "Wi-Fi" and choose your desired 2.4 GHz network from the list. (Note: The frame only supports 2.4 GHz Wi-Fi networks).
- Enter your Wi-Fi password and tap "Connect".
- Once connected, a Wi-Fi icon will appear on the screen.
Image: The digital picture frame displaying a family photo, with a Wi-Fi icon and "Wireless Sharing" text indicating its connectivity feature.
5.3 App Installation and Frame Binding
To share photos and videos remotely, you need to install the "OurPhoto" app on your smartphone and bind it to your frame.
- Download the App: Search for "OurPhoto" in the Apple App Store (for iOS) or Google Play Store (for Android) and install it.
- Create an Account: Open the app and follow the instructions to create a new user account.
- Get Frame ID: On your Dragon Touch frame, go to the settings and find the "Device ID" or "Frame ID". This is a unique code for your frame.
- Bind the Frame: In the "OurPhoto" app, navigate to "My Devices" and tap the "+" icon to add a new device. Enter the Frame ID you obtained from your device.
- Approve Request: The frame will receive a binding request. On the frame's screen, approve this request. This process may take a few minutes.
Once bound, you and approved family members can send photos and videos to the frame using the app.
6. Operating Instructions
6.1 Sharing Photos and Videos
- Via OurPhoto App:
Open the OurPhoto app, select the bound frame, and choose photos or videos from your device to send. They will appear on the frame shortly after being sent.
Image: A smartphone displaying the OurPhoto app interface with a cloud upload icon, next to a digital picture frame showing a photo of a father and son playing with water.
- Via Email:
Each frame has a unique email address (e.g.,
frameID@ourphoto.cn). You can send photos and videos as attachments to this email address. Ensure the subject line contains only the Frame ID. The sender's email address must be approved on the frame first.
Image: An email icon with an "@" symbol sending a photo to a digital picture frame, which displays a photo of a father and daughter.
- Via SD Card or USB Drive:
Insert an SD card or USB drive into the designated slot on the frame. You can then access and display photos/videos directly from the external storage or transfer them to the frame's internal memory for better album management.
Image: Icons representing USB, Micro USB, and SD card connectivity options, positioned next to a digital picture frame displaying a photo of a mother kissing a baby.
6.2 Display Settings
- Auto-Rotate: The frame automatically adjusts the display orientation (portrait or landscape) based on how it is positioned. You can also mount it on a wall.
- Sleep Mode: Customize sleep mode settings to conserve energy during specific hours.
- Slideshow: Configure slideshow intervals, transition effects, and playback order through the settings menu.
Image: Two Dragon Touch Classic 10 Digital Picture Frames. One is mounted on a wall in landscape orientation, and the other is standing on a table in portrait orientation, demonstrating the auto-rotate feature.
6.3 Additional Functions
The frame offers integrated features beyond photo display:
- Weather Updates: Displays current weather information.
- Calendar: Provides a calendar view.
- Alarm: Set alarms directly from the frame.
Image: The digital picture frame on a table, with icons below it representing Wi-Fi, Photo, Video, Alarm, Calendar, and Weather functions.
7. Maintenance
- Cleaning the Screen: Use a soft, lint-free cloth to gently wipe the screen. Do not use abrasive cleaners or sprays directly on the screen.
- Cleaning the Frame: Wipe the frame's exterior with a dry or slightly damp cloth.
- Software Updates: Periodically check for and install software updates through the frame's settings menu to ensure optimal performance and new features.
- Storage Management: Regularly review and delete unwanted photos or videos to free up internal storage. You can also export files to an SD card or USB drive.
8. Troubleshooting
| Problem | Possible Solution |
|---|---|
| Frame does not power on. | Ensure the power adapter is securely connected to both the frame and a working power outlet. Try a different outlet. |
| Cannot connect to Wi-Fi. | Verify your Wi-Fi network is 2.4 GHz. Check the password for accuracy. Restart your router and the frame. Ensure the frame is within range of the Wi-Fi signal. |
| App binding fails or takes too long. | Ensure the frame is connected to Wi-Fi. Double-check the Frame ID entered in the app. Be patient, as the binding process can take a few minutes. Restart both the app and the frame. |
| Photos/videos not appearing on the frame. | Confirm the frame is connected to Wi-Fi. Check the OurPhoto app or email for successful upload confirmation. Ensure the sender's email is approved on the frame if using email sharing. Check the frame's storage capacity. |
| Error 417 (User push token or platform error). | This error is often related to the OurPhoto app's connection to its server. Try restarting the app, logging out and back in, or reinstalling the app. Ensure your phone has a stable internet connection. |
| SD card or USB drive not recognized. | Ensure the card/drive is inserted correctly. Check if the file system is compatible (FAT32 or exFAT are generally supported). Try a different SD card or USB drive. |
9. Specifications
| Feature | Detail |
|---|---|
| Brand | Dragon Touch |
| Model Number | XKS0001-WT-US2 |
| Screen Size | 10.1 Inches |
| Resolution | 1280 x 800 (WXGA) |
| Display Type | IPS Touch Screen |
| Internal Storage | 32GB (approx. 80,000 photos) |
| Connectivity | Wi-Fi (2.4 GHz only) |
| External Storage Support | SD Card, USB Drive |
| Product Dimensions | 14.53 x 2.24 x 0.99 inches |
| Item Weight | 2.77 pounds |
| Color | White |
10. Warranty and Support
Your Dragon Touch Classic 10 Digital Picture Frame comes with a standard manufacturer's warranty. For specific warranty details, please refer to the warranty card included in your product packaging or visit the official Dragon Touch website.
For technical support, troubleshooting assistance, or any inquiries regarding your product, please contact Dragon Touch customer service. Contact information can typically be found on the manufacturer's website or in your product documentation.
Online Resources: You may find additional support and FAQs on the Dragon Touch Store on Amazon.
