1. Introduction
This manual provides comprehensive instructions for the safe and efficient use of your new Whirlpool 19kg Top Load Washer with Xpert System, model 8MWTW-1934MJM. Please read all instructions carefully before operating the appliance and retain this manual for future reference.
2. Safety Information
Important Safety Instructions:
- Read all instructions before using the appliance.
- Do not wash articles that have been previously cleaned in, washed in, soaked in, or spotted with gasoline, dry-cleaning solvents, or other flammable or explosive substances as they emit vapors that could ignite or explode.
- Do not add gasoline, dry-cleaning solvents, or other flammable or explosive substances to the wash water. These substances give off vapors that could ignite or explode.
- Do not allow children to play on or in the appliance. Close supervision of children is necessary when the appliance is used near children.
- Before the appliance is removed from service or discarded, remove the door or lid to the washing compartment.
- Do not reach into the appliance if the tub or agitator is moving.
- Do not install or store this appliance where it will be exposed to the weather.
- Do not tamper with controls.
- Do not repair or replace any part of the appliance or attempt any servicing unless specifically recommended in this manual or in published user-repair instructions that you understand and have the skills to carry out.
- Always disconnect the appliance from the power supply before attempting any service.
3. Setup and Installation
Proper installation is crucial for the optimal performance and longevity of your washing machine. Ensure all steps are followed carefully.
3.1 Unpacking
Remove all packaging materials, including the shipping base and any internal packing. Inspect the washer for any damage during transit. Keep packaging materials until you are satisfied with the product.
3.2 Location Requirements
Install the washer on a firm, level floor. Ensure the location has access to hot and cold water faucets, a drain, and a grounded electrical outlet (220 Volts). Avoid installing in areas where it may freeze.
3.3 Connecting Water Hoses
Connect the hot water supply hose to the hot water inlet and the cold water supply hose to the cold water inlet on the back of the washer. Ensure connections are tight to prevent leaks. Use new hoses to prevent leaks and water damage.
3.4 Drain Hose Installation
Securely attach the drain hose to the drain outlet on the washer and route it into a standpipe or laundry tub. Ensure the drain hose is not kinked and is properly secured to prevent it from dislodging during operation.
3.5 Leveling the Washer
Use a level to ensure the washer is perfectly level from front to back and side to side. Adjust the leveling feet by turning them clockwise to raise or counter-clockwise to lower. A level washer prevents excessive vibration and noise during cycles.
3.6 Power Connection
Plug the washer's power cord into a grounded 220 Volt electrical outlet. Do not use extension cords or adapters.

Figure 1: Front view of the Whirlpool 19kg Top Load Washer. This image shows the overall design of the appliance, including the control panel at the top and the main white body.

Figure 2: Diagram illustrating the dimensions of the Whirlpool 19kg Top Load Washer. The diagram indicates a width of 66.0 cm and a height of 109.0 cm, essential for planning installation space.
4. Operating Instructions
Follow these steps for effective and safe operation of your washing machine.
4.1 Loading Laundry
Open the washer lid and evenly distribute laundry around the agitator. Do not overload the washer; the 19 kg capacity refers to dry laundry weight. The Smart Load feature helps determine the correct load size (CH, M, or G) for optimal washing.

Figure 3: Top view of the washer with the lid open, showing the stainless steel drum and the Triple Action Agitator. This view also highlights the detergent and softener dispensers.
4.2 Adding Detergent, Softener, and Bleach
Your washer features automatic dispensers for detergent, softener, and bleach. Add the appropriate amount of each product to its designated compartment before starting the cycle. The washer will dispense them at the correct time during the wash cycle.

Figure 4: Close-up view of the Triple Action Agitator and the automatic detergent and softener dispensers inside the washer drum. The agitator is designed for thorough cleaning and fabric care.
4.3 Selecting a Cycle
Turn the cycle selector knob to choose the desired wash cycle. The Xpert System offers specialized cycles for different fabric types and soil levels. Available cycles include:
- Xpert Cycles: Ropa de Color (Colored Clothes), Ropa Blanca (White Clothes), Intenso con Remojo (Intense with Soak).
- Manual Cycles: Doble Enjuague (Double Rinse), Voluminosos (Bulky Items), Jeans, Express, Delicados (Delicates), Remojar (Soak), Solo Lavar (Wash Only), Enjuagar y Exprimir (Rinse & Spin), Drenar y Exprimir (Drain & Spin).
4.4 Selecting Temperature and Soil Level
Use the temperature knob to select the water temperature (Fría/Cold, Tibia/Warm, Caliente/Hot). Use the soil level knob to select the appropriate soil level for your load (Ligero/Light, Normal, Intenso/Heavy).
4.5 AutoLevel Feature
The AutoLevel feature automatically detects the size of your laundry load and adjusts the water level accordingly, ensuring efficient water usage.
4.6 Starting the Cycle
Press the 'Iniciar' (Start) button to begin the wash cycle. The lid will lock, and the LED indicator will show the current stage of the cycle.

Figure 5: Close-up of the washer's control panel, featuring knobs for load size, temperature, cycles, and soil level. The 'Xpert System with Auto Level' branding is visible, along with the 'Encender' (Power) and 'Iniciar' (Start) buttons.
5. Maintenance
Regular maintenance helps ensure your washer operates efficiently and extends its lifespan.
5.1 Cleaning Dispensers
Periodically remove and clean the detergent, softener, and bleach dispensers to prevent buildup. Rinse them with warm water and a soft brush.
5.2 Cleaning the Washer Interior
Run a clean washer cycle monthly using a washing machine cleaner or a cup of white vinegar to remove detergent residue and odors. Refer to the cleaner's instructions for proper use.
5.3 Exterior Cleaning
Wipe the exterior surfaces of the washer with a soft, damp cloth. Avoid abrasive cleaners that could damage the finish.
5.4 Winterizing
If the washer is to be stored in an area subject to freezing temperatures, follow these steps to winterize it: Turn off water supply faucets, disconnect and drain water inlet hoses, and run a drain/spin cycle to remove any remaining water from the tub.
6. Troubleshooting
Before contacting service, review these common issues and solutions.
6.1 Washer Does Not Start
- Ensure the power cord is securely plugged into a grounded outlet.
- Check if the lid is fully closed and locked. The washer will not start if the lid is open.
- Verify that the 'Encender' (Power) button has been pressed and a cycle selected.
- Check your home's circuit breaker or fuse box.
6.2 Washer Does Not Fill or Fills Slowly
- Ensure both hot and cold water supply faucets are fully open.
- Check for kinks in the water inlet hoses.
- Clean the screens in the water inlet valves if they are clogged.
6.3 Washer is Vibrating or Noisy
- Ensure the washer is level. Adjust the leveling feet as needed.
- Verify that all four feet are making firm contact with the floor.
- Make sure the load is balanced inside the tub. Redistribute laundry if necessary.
- Remove any shipping materials that may still be attached.
6.4 Water Leaks
- Check all hose connections (inlet and drain) for tightness.
- Ensure the drain hose is properly installed and not clogged.
- Do not overload the washer, as this can cause water to overflow.
7. Specifications
| Feature | Specification |
|---|---|
| Brand | Whirlpool |
| Model Number | 8MWTW-1934MJM |
| Capacity | 19 Kilograms |
| Dimensions (L x W x H) | 70.7 x 69 x 111 cm |
| Weight | 53 Kilograms |
| Voltage | 220 Volts |
| Sound Level | 44 Decibels |
| Agitator Type | Triple Action |
| Number of Cycles | 12 (including 3 Xpert Cycles) |
| Temperature Settings | 3 (Cold, Warm, Hot) |
| Soil Level Settings | 3 (Light, Normal, Heavy) |
| Special Features | AutoLevel, Smart Load, Automatic Detergent/Softener/Bleach Dispensers, Lid Lock, LED Cycle Indicator, 100% Stainless Steel Basket |
8. Warranty and Support
For warranty information and customer support, please refer to the warranty card included with your product or visit the official Whirlpool website. Keep your purchase receipt as proof of purchase for any warranty claims.
If you require technical assistance or have questions not covered in this manual, please contact Whirlpool customer service.







