EPOS | SENNHEISER Adapt 660 Wireless Headset Instruction Manual

1. Introduction and Overview

The EPOS | SENNHEISER Adapt 660 is a dual-sided, dual-connectivity, wireless Bluetooth headset featuring Active Noise Cancellation (ANC). Designed for professionals, it maximizes focus and productivity with crystal clear calls powered by EPOS AI, adaptive ANC, and superior stereo sound. It is certified for Microsoft Teams and optimized for Unified Communications (UC) environments, offering seamless connectivity to both desk/cell phones and softphones.

Figure 1: EPOS | SENNHEISER Adapt 660 Headset in Black.

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2. What's in the Box

Your EPOS | SENNHEISER Adapt 660 package includes the following items:

• ADAPT 660 headset
• BTD 800 dongle
• USB-A cable with micro-USB connector
• Audio cable (2.5 mm and 3.5 mm jack plugs)
• Carry case
• Safety guide
• Compliance sheet

Figure 2: All components included in the Adapt 660 package.

3. Setup

Before first use, ensure your headset is fully charged. Connect the USB-A cable to a power source and the micro-USB connector to your headset. The LED indicator will show charging status.

Pairing and Connectivity:

1. Bluetooth Pairing: Turn on the headset. Activate Bluetooth on your device (smartphone, tablet). Put the headset into pairing mode (refer to the detailed user guide for specific button presses). Select 'EPOS Adapt 660' from your device's Bluetooth list.
2. USB Dongle Connection: For PC/laptop, insert the BTD 800 USB dongle into an available USB-A port. The headset and dongle are pre-paired and should connect automatically.
3. Audio Cable Connection: For wired use, connect the 2.5 mm jack of the audio cable to the headset and the 3.5 mm jack to your audio device.

For detailed setup instructions, please refer to the User Guide (PDF).

4. Operating Instructions

Key Features and Controls:

• Superb Call Clarity: Powered by EPOS AI for clear communication.
• Adaptive ANC: Four adaptive ANC microphones monitor your environment and adjust noise reduction automatically, even reducing wind noise outdoors.
• Personalized Audio Profile: Enjoy renowned stereo sound tailored to your preferences for music and calls.
• Microsoft Teams Certified: Optimized for UC platforms, with a dedicated button for Microsoft Teams.
• Alexa Voice Assistant: Get organized and manage tasks with integrated Alexa voice control.
• Battery Life: Up to 30 hours of battery life on a single charge.
• Control Type: Voice control and app control are supported.

Figure 3: Key features and controls of the Adapt 660 headset.

5. Maintenance

To ensure the longevity and optimal performance of your EPOS | SENNHEISER Adapt 660 headset, follow these maintenance guidelines:

• Keep the headset clean by wiping it with a soft, dry cloth.
• Avoid exposing the headset to extreme temperatures, humidity, or direct sunlight.
• Store the headset in its provided carry case when not in use to protect it from dust and damage.
• Do not attempt to disassemble or repair the headset yourself, as this may void the warranty.

6. Troubleshooting

If you encounter issues with your Adapt 660 headset, try the following common troubleshooting steps:

• No Audio/Poor Quality: Ensure the headset is charged and properly paired/connected. Check volume levels on both the headset and your device.
• Connectivity Issues: Restart both the headset and your device. Try re-pairing the Bluetooth connection or re-inserting the USB dongle.
• ANC Not Working: Ensure ANC is enabled. Check for any obstructions around the microphones.
• Microphone Issues: Ensure the microphone is not muted. Check microphone settings on your connected device.

For more detailed troubleshooting and support, please refer to the User Guide (PDF) or the User Manual (PDF).

7. Specifications

8. Warranty & Support

EPOS offers various protection plans for your Adapt 660 headset:

• 2-Year Protection Plan (Price: $32.99)
• 3-Year Protection Plan (Price: $44.99)
• Complete Protect: One plan covers all eligible past and future purchases (Price: $16.99/month)

For additional support and documentation, please refer to the following resources:

• Fact Sheet (Provider) (PDF)
• User Guide (PDF)
• User Manual (PDF)