Introduction
The EPOS Expand SP 30T is a portable Bluetooth speakerphone designed for instant conferencing anywhere. It offers sound-enhanced communication for PC, mobile phone, and softphone connections. This manual provides essential information for setting up, operating, maintaining, and troubleshooting your device to ensure an optimal user experience.
Enjoy instant conferencing with Bluetooth or USB-C connection, supporting multi-point connectivity for up to 3 devices. Experience exceptional audio performance for conference calls, music, and multimedia, featuring Sennheiser Voice Clarity, an ultra-low distortion speaker, and echo and noise-cancelling microphones with advanced algorithms. The natural conversation experience is enhanced by industry-leading duplex performance, allowing simultaneous speech. Crafted from premium-quality materials, its compact, lightweight design includes convenient cable winding and safe dongle storage. Suitable for personal or shared use in huddle rooms for up to 8 participants, with automatic or manual reconnection options. It is optimized for UC and certified for Microsoft Teams when connected to a PC or Mac via USB dongle/USB-C.
What's in the Box
Upon unpacking your EPOS Expand SP 30T, please ensure all the following items are present:
- Bluetooth® speakerphone with integrated USB-C cable
- BTD 800 USB dongle
- USB-C to USB-A adapter
- Carry pouch
- Safety guide
- Quick guide
- Compliance sheet
Image: All components included with the EPOS Expand SP 30T speakerphone, neatly arranged with labels.
Setup
Charging the Speakerphone
Before initial use, fully charge your EPOS Expand SP 30T. The device charges via its integrated USB-C cable. A full charge takes approximately 3 hours and 20 minutes.
Image: The speakerphone connected via its USB-C cable, illustrating the charging process.
Connecting to Devices
The EPOS Expand SP 30T offers flexible connectivity options:
- Bluetooth Connection: Activate Bluetooth on your mobile device or computer and select 'EPOS Expand SP 30T' from the list of available devices. The speakerphone supports multi-point connectivity, allowing connection to up to 3 devices simultaneously.
- USB-C Connection: Connect the integrated USB-C cable directly to your PC or Mac. For devices with USB-A ports, use the provided USB-C to USB-A adapter.
- BTD 800 USB Dongle: For optimal performance and Microsoft Teams certification on PC or Mac, plug the BTD 800 USB dongle into a USB port on your computer. The speakerphone will automatically pair with the dongle.
Image: The speakerphone demonstrating its wireless capability with a Bluetooth range of up to 25 meters.
Operating Instructions
Basic Functions
The EPOS Expand SP 30T features an intuitive user interface with clearly marked buttons for various functions:
- Power On/Off: Press and hold the power button.
- Volume Control: Use the '+' and '-' buttons to adjust the speaker volume.
- Mute Microphone: Press the microphone icon button to mute or unmute your microphone.
- Answer/End Call: Press the phone icon button to answer or end a call.
- Voice Assistant Access: A dedicated button allows quick access to your device's voice assistant.
- Microsoft Teams Button: For certified Teams use, a dedicated button provides quick access to Teams functions.
Image: Overview of the speakerphone's key features and design elements.
Image: Detailed view of the speakerphone's interface and additional features like multi-point connectivity and extended battery life.
Audio Performance
The EPOS Expand SP 30T is engineered for superior audio quality:
- Sennheiser Voice Clarity: Ensures clear and natural voice transmission.
- Ultra-low Distortion Speaker: Delivers rich and clear sound for both speech and multimedia.
- Echo and Noise-Cancelling Microphones: Advanced algorithms reduce background noise and eliminate echo, ensuring your voice is heard clearly.
- Duplex Performance: Allows for simultaneous two-way conversation without interruption, making calls feel more natural.
Microsoft Teams Certification
The EPOS Expand SP 30T is certified for Microsoft Teams, ensuring seamless integration and optimized performance for your Teams meetings when connected via USB dongle or USB-C to a PC or Mac.
Image: The speakerphone proudly displaying its Microsoft Teams certification.
Official Product Video
Video: An official EPOS video showcasing the seamless collaboration features of the EPOS EXPAND 30 Series Speakerphones, demonstrating its use in various professional settings.
Maintenance
To ensure the longevity and optimal performance of your EPOS Expand SP 30T, follow these maintenance guidelines:
- Cleaning: Use a soft, dry cloth to clean the speakerphone. Avoid using liquid cleaners or solvents, as they may damage the device.
- Storage: When not in use, store the speakerphone in its provided carry pouch to protect it from dust and scratches.
- Temperature: Avoid exposing the device to extreme temperatures (hot or cold) or high humidity.
- Cable Care: Handle the integrated USB-C cable and the USB-C to USB-A adapter with care to prevent damage. Utilize the convenient cable winding feature for storage.
Troubleshooting
If you encounter issues with your EPOS Expand SP 30T, try the following solutions:
- No Power: Ensure the speakerphone is fully charged. Connect it to a power source using the USB-C cable.
- No Sound/Poor Sound Quality:
- Check the volume levels on both the speakerphone and your connected device.
- Ensure the speakerphone is properly connected via Bluetooth or USB.
- If using Bluetooth, ensure the device is within the 25m range and there are no significant obstructions.
- Restart both the speakerphone and the connected device.
- Microphone Not Working:
- Ensure the microphone is not muted on the speakerphone or your connected device/application.
- Check microphone settings in your operating system or conferencing software.
- Bluetooth Pairing Issues:
- Ensure the speakerphone is in pairing mode (refer to the Quick Guide for specific instructions).
- Delete previous pairings from your device's Bluetooth list and try pairing again.
- If using the BTD 800 USB dongle, ensure it is securely plugged in and recognized by your computer.
- Device Not Recognized (USB): Try connecting to a different USB port or using the USB-C to USB-A adapter if applicable.
For further assistance, please refer to the detailed troubleshooting section in the official EPOS support documentation or contact customer support.
Specifications
| Feature | Detail |
|---|---|
| Brand | EPOS |
| Model Number | 1000225 |
| Series | EXPAND SP 30T |
| Item Weight | 11 ounces |
| Product Dimensions (LxWxH) | 4.72 x 4.72 x 1.47 inches |
| Color | Black |
| Power Source | Battery Powered |
| Batteries | 1 Lithium Ion battery required (included) |
| Connectivity | Bluetooth, USB-C |
| Bluetooth Range | Up to 25m |
| Charging Time | Approx. 3 hours 20 minutes |
| Microphones | Echo and noise-cancelling |
| Certification | Optimized for UC, Certified for Microsoft Teams |
Warranty and Support
The EPOS Expand SP 30T comes with a manufacturer's warranty. Please refer to the 'Safety Guide' and 'Compliance Sheet' included in your product packaging for detailed warranty terms and conditions specific to your region.
For technical support, product registration, or to access additional resources such as FAQs and software updates, please visit the official EPOS website. You can typically find contact information for customer service on their website or in the provided documentation.
