AJA Ki Pro Ultra Multi-Channel 12G-SDI 4K/UltraHD/HD Recorder and Player User Manual

1. Introduction

The AJA Ki Pro Ultra is a professional multi-channel 12G-SDI recorder and player designed for 4K, UltraHD, and HD video workflows. This device offers high-quality video recording and playback capabilities, ensuring flexible and reliable media management for various production environments. This manual provides comprehensive instructions for the setup, operation, maintenance, and troubleshooting of your Ki Pro Ultra.

AJA Ki Pro Ultra front view with screen displaying multi-channel video feeds

Figure 1: Front view of the AJA Ki Pro Ultra, showcasing its display and control interface.

2. Key Features

Multi-Channel Recording: Supports simultaneous recording of multiple HD video streams.
High-Quality Codecs: Records in industry-standard formats including Apple ProRes 422 and 444, Avid DNxHR, and Avid DNxHD MXF.
12G-SDI Connectivity: Advanced SDI interfaces for high-bandwidth 4K/UltraHD/HD video signals.
4K/UltraHD/HD Support: Versatile support for various video resolutions and frame rates.
Integrated Display: Front panel display for monitoring video, status, and configuration.
Robust Construction: Designed for professional environments, including handle installation hardware for portability.

3. Setup and Connections

Before operating your AJA Ki Pro Ultra, ensure all necessary connections are made correctly. Refer to the rear panel diagram for port identification.

Rear view of the AJA Ki Pro Ultra showing all input and output ports

Figure 2: Rear panel of the AJA Ki Pro Ultra, detailing various input and output connections.

Power Connection: Connect the provided AC adapter to the 12V-18V power input on the rear panel and then to a suitable power outlet.
Video Inputs: Connect your video sources (e.g., cameras, switchers) to the 12G SDI IN ports (SDI 1 IN, SDI 2 IN, SDI 3 IN, SDI 4 IN) using appropriate SDI cables. For fiber optic connections, use the SDI FIBER IN ports.
Video Outputs: Connect your monitors or downstream equipment to the 12G SDI OUT ports (SDI 1 OUT, SDI 2 OUT, SDI 3 OUT, SDI 4 OUT) or the HDMI OUT port.
Audio Connections: Utilize the ANALOG CH 1-8 IN/OUT ports for analog audio, or AES/EBU CH 1-8 IN/OUT for digital audio. Stereo RCA (CH 2 R/L) and SDI MON ports are also available for monitoring.
Network Connection: Connect an Ethernet cable to the LAN port for network control and file transfer.
RS-422 Control: For remote control, connect to the RS-422 port.
Reference and LTC: Connect a reference signal to REF LOOP and timecode to LTC IN/OUT as required for synchronization.
Media Installation: Insert compatible recording media into the front panel slots.

4. Operating Instructions

4.1. Front Panel Controls

The front panel features a vibrant display and intuitive controls for managing recording and playback.

Display: Shows video preview, status information, and menu options.
DISP Button: Toggles display modes.
STATUS Button: Accesses system status information.
CONFIG Button: Enters the configuration menu for settings adjustments.
MEDIA Button: Manages recording media and clips.
Jog/Shuttle Wheel: Navigates menus and controls playback speed.
Transport Controls: Play, Stop, Fast Forward, Rewind, Record buttons for media control.
Power Button: Turns the unit on or off.
Headphone Jack: For audio monitoring.

4.2. Recording

The Ki Pro Ultra supports single-channel 4K/UltraHD recording or multi-channel HD recording.

Insert Media: Ensure compatible SSDs are inserted into the front panel slots.
Configure Settings: Press the CONFIG button to access recording format, resolution, frame rate, and codec settings. Select your desired ProRes or DNxHR/DNxHD option.
Monitor Input: Verify your video input signal is present and stable on the front display.
Start Recording: Press the RECORD button (red circle). The button will illuminate, and the display will indicate active recording.
Stop Recording: Press the STOP button (square).

AJA Ki Pro Ultra front view with screen displaying 4K video playback

Figure 3: The Ki Pro Ultra display showing 4K (3840x2160p) ProRes playback.

AJA Ki Pro Ultra front view with screen displaying multi-channel HD video playback

Figure 4: The Ki Pro Ultra display showing multi-channel HD (1920x1080p) ProRes playback.

4.3. Playback

Select Clip: Press the MEDIA button to browse and select recorded clips. Use the Jog/Shuttle wheel to navigate.
Start Playback: Press the PLAY button (triangle).
Control Playback: Use the Fast Forward, Rewind, and Jog/Shuttle wheel to control playback speed and direction.
Stop Playback: Press the STOP button.

5. Maintenance

Cleaning: Use a soft, dry cloth to clean the exterior of the unit. Avoid liquid cleaners directly on the device.
Firmware Updates: Periodically check the AJA website (www.aja.com/support) for the latest firmware updates. Follow the provided instructions carefully for installation.
Media Management: Regularly back up important recordings from your SSDs. Format SSDs within the Ki Pro Ultra before reuse to ensure optimal performance.
Ventilation: Ensure the unit has adequate ventilation to prevent overheating. Do not block air vents.

6. Troubleshooting

If you encounter issues with your Ki Pro Ultra, consider the following common troubleshooting steps:

No Power:
- Verify the AC adapter is securely connected to both the unit and a working power outlet.
- Check the power button status.
No Video Input:
- Ensure all SDI or HDMI cables are correctly connected and not damaged.
- Confirm the video source is active and outputting a compatible signal.
- Check input settings in the CONFIG menu.
Recording Errors:
- Verify that compatible recording media is inserted and has sufficient free space.
- Ensure the media is properly formatted by the Ki Pro Ultra.
- Check recording settings (codec, resolution, frame rate) for compatibility with your media and workflow.
No Playback:
- Confirm that a valid clip is selected from the MEDIA menu.
- Check video output connections to your monitor.
Unit Unresponsive:
- Perform a power cycle by disconnecting and reconnecting the power adapter.

For persistent issues or advanced troubleshooting, please contact AJA Technical Support.

7. Specifications

Product Dimensions	13.75 x 9.75 x 6.5 inches
Item Weight	8.5 pounds
Model Number	Ki Pro Ultra
Manufacturer	AJA
Brand	Aja
Hardware Interface	VGA
Format	Digital
Headphones Jack	3.5 millimeters
Date First Available	June 20, 2020

Note: Some specifications like "Compatible Devices: MP3 Player" and "Microphone Form Factor: Built-In" appear to be generic data and may not directly apply to the primary function of the Ki Pro Ultra as a professional video recorder/player.

8. Warranty and Support

The AJA Ki Pro Ultra comes with an AJA 3 Year Limited Warranty. For detailed warranty terms and conditions, please refer to the official AJA website or contact AJA customer service.

For technical assistance, product registration, or to download the latest drivers and software, please visit the official AJA support page:

www.aja.com/support

9. Safety Information

Power: Use only the specified power adapter. Ensure the power source matches the voltage requirements.
Environment: Operate the device in a well-ventilated area, away from direct sunlight, heat sources, and excessive moisture.
Handling: Avoid dropping or subjecting the unit to severe impacts.
Servicing: Do not attempt to open or service the unit yourself. Refer all servicing to qualified AJA personnel.
Cables: Ensure all cables are properly connected and not frayed or damaged.

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Aja Ki Pro Ultra