Introduction
The CREATE Helaki Ice Cream Maker is designed to effortlessly create delicious and healthy frozen desserts, including ice cream, sorbets, cold desserts, and slushies. This versatile appliance allows you to prepare treats free from artificial additives, sugar, preservatives, or dyes by using fresh or frozen fruits.
Its efficient grinding disc operates at 14,000 RPM, helping to preserve the vitamins in your ingredients. The Helaki Ice Cream Maker is BPA-free, ensuring safe food preparation, and features a design focused on ease of use and simple cleaning.
Safety Instructions
Please read all safety instructions carefully before using the appliance. Failure to follow these instructions may result in electric shock, fire, or serious injury.
- Always ensure the appliance is unplugged before assembly, disassembly, or cleaning.
- Do not immerse the motor base in water or any other liquid.
- Keep hands and utensils out of the feeding chute during operation to prevent injury.
- Use only the provided components and accessories.
- Do not operate the appliance if the cord or plug is damaged, or if the appliance malfunctions or has been dropped.
- This appliance is for household use only. Do not use outdoors.
- Supervise children closely when the appliance is in use.
- Ensure the appliance is placed on a stable, flat, and dry surface during operation.
Product Components
Familiarize yourself with the parts of your CREATE Helaki Ice Cream Maker:

Figure 1: Exploded view showing the main motor unit, grinding assembly, feeding chute, and plunger.
- Motor Base: Contains the motor and power switch.
- Grinding Assembly: The core mechanism for processing frozen ingredients.
- Feeding Chute: Where ingredients are inserted.
- Plunger: Used to push ingredients down the feeding chute.
Setup and Assembly
Before first use, wash all removable parts (grinding assembly, feeding chute, plunger) with warm soapy water, rinse thoroughly, and dry. Ensure the motor base is clean and dry.
- Place the motor base on a stable, flat, and dry surface.
- Attach the grinding assembly to the motor base, ensuring it clicks securely into place.
- Place the feeding chute onto the grinding assembly.
- Ensure all parts are correctly aligned and locked before plugging in the appliance.

Figure 2: The CREATE Helaki Ice Cream Maker fully assembled and ready for use.
Operating Instructions
The Helaki Ice Cream Maker is designed to process frozen fruits and other ingredients into healthy desserts. For best results, ensure your fruits are thoroughly frozen.
- Prepare your ingredients: Use pieces of frozen fruit (e.g., bananas, berries, mangoes). For creamier results, you can also freeze yogurt or milk in cubes.
- Place a bowl or container under the dispenser spout to collect the finished product.
- Plug the appliance into a power outlet.
- Turn on the appliance using the power switch located on the motor base.
- Carefully drop the frozen fruit pieces into the feeding chute.
- Use the plunger to gently push the ingredients down towards the grinding disc. Do not force the plunger.
- Continue feeding ingredients until your desired quantity of dessert is produced.
- Once finished, turn off the appliance and unplug it from the power outlet.

Figure 3: Detail of the feeding chute where frozen ingredients are inserted.
Tips for Best Results:
- Allow very hard frozen fruits to thaw slightly for 5-10 minutes before processing.
- Alternate between different types of frozen fruits for varied textures and flavors.
- For softer serve, add a small amount of liquid (e.g., milk, yogurt, juice) with the frozen fruit.
Maintenance and Cleaning
Regular cleaning ensures the longevity and hygienic operation of your Helaki Ice Cream Maker. The design allows for easy disassembly and cleaning.
- Always unplug the appliance before cleaning.
- Disassemble the feeding chute, plunger, and grinding assembly from the motor base.
- Wash all removable parts with warm, soapy water. A brush may be helpful for cleaning the grinding disc.
- Rinse all parts thoroughly under running water to remove any soap residue.
- Dry all parts completely before reassembling or storing.
- Wipe the motor base with a damp cloth. Never immerse the motor base in water.
- Store the appliance in a clean, dry place.
Troubleshooting
If you encounter any issues with your Helaki Ice Cream Maker, please refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Appliance does not turn on. | Not plugged in; power switch off; parts not assembled correctly. | Ensure the power cord is securely plugged into a working outlet. Check that the power switch is in the "ON" position. Verify all components are correctly assembled and locked. |
| Ingredients are not processing. | Ingredients too hard/large; feeding chute jammed. | Allow very hard frozen fruits to thaw slightly. Cut ingredients into smaller pieces. Turn off and unplug the appliance, then carefully clear any blockage in the feeding chute. |
| Loud noise during operation. | Overloaded; improper assembly. | Do not overload the appliance. Feed ingredients slowly. Check that all parts are correctly assembled and securely locked. |
| Dessert consistency is too watery. | Ingredients not frozen enough. | Ensure fruits are thoroughly frozen. For best results, freeze fruits for at least 12-24 hours. |
Specifications
- Brand: CREATE
- Model Name: HELAKI
- Model Number: c759cecd-81f1-4744-96c7-91f505db4943
- Power: 250 W
- Material: BPA-free Plastic
- Product Dimensions: 29.2 x 15.6 x 33.1 cm (11.5 x 6.1 x 13 inches)
- Item Weight: 2.05 Kilograms (4.52 lbs)
- Capacity: Approximately 2 quarts
- Included Components: Helaki Ice Cream Machine and manufacturer's accessories
Warranty and Support
For information regarding warranty coverage, technical support, or replacement parts, please refer to the warranty card included with your product or visit the official CREATE website. You may also contact CREATE customer service directly for assistance.
Official Website: www.create-store.com





