1. Introduction
This manual provides detailed instructions for the installation, operation, and maintenance of the Ubiquiti UniFi Switch Pro 24 (USW-Pro-24). The USW-Pro-24 is a fully managed Layer 3 switch designed for robust network environments, offering advanced switching capabilities and seamless integration with the UniFi Network Application.
Image 1.1: Front-top view of the Ubiquiti UniFi Switch Pro 24. This image displays the overall design of the switch, including its rack-mountable chassis and the front panel with ports and a small display.
2. Product Overview and Features
The UniFi Switch Pro 24 is a high-performance Layer 3 switch equipped with 24 Gigabit RJ45 ports and 2 10G SFP+ ports. It is designed to provide reliable and efficient connectivity for various network devices.
Key Features:
- 24 Gigabit RJ45 Ports: Provides standard Ethernet connectivity for numerous devices.
- 2 10G SFP+ Ports: Offers high-speed fiber uplink connectivity for increased bandwidth and availability.
- Layer 2 and Layer 3 Capabilities: Supports advanced network functionalities including inter-VLAN routing, static routing, and DHCP server.
- UniFi SmartPower RPS DC Input: Provides an option for power redundancy to ensure continuous operation.
- Near-Silent Cooling: Designed for quiet operation, suitable for various deployment environments.
- 1.3" Touchscreen Display: Offers quick status information and basic configuration options directly on the device.
- Managed by UniFi Network Application: Centralized management and monitoring through an intuitive graphical user interface.
- Rack-Mountable Design: Facilitates organized installation in standard server racks.
Front Panel View:
Image 2.1: Detailed front view of the UniFi Switch Pro 24. This image highlights the 24 Gigabit RJ45 ports, the 2 SFP+ ports, the 1.3" touchscreen display on the left, and the reset button on the right.
Rear Panel View:
Image 2.2: Detailed rear view of the UniFi Switch Pro 24. This image shows the AC power input connector and the UniFi SmartPower RPS DC input for power redundancy.
3. Setup and Installation
3.1 Package Contents
Verify the following items are included in your package:
- UniFi Switch Pro 24 (USW-Pro-24)
- Power Cord
- Rack-Mount Brackets (2)
- Bracket Screws (8)
- Cage Nuts (4)
- M4 Screws (4)
3.2 Hardware Installation
- Rack Mounting:
- Attach the two rack-mount brackets to the sides of the switch using the provided bracket screws.
- Secure the switch into a standard 19-inch rack using the cage nuts and M4 screws.
- Connect Power:
- Connect the included power cord to the AC power input on the rear panel of the switch.
- Plug the other end of the power cord into a suitable power outlet.
- Optional: For power redundancy, connect a UniFi SmartPower RPS unit to the DC input port on the rear panel.
- Connect Network Cables:
- Connect your network devices (computers, servers, access points) to the 24 Gigabit RJ45 ports using Ethernet cables.
- For high-speed uplinks, insert compatible SFP+ modules into the 2 10G SFP+ ports and connect fiber optic cables to your core network or other SFP+ enabled devices.
3.3 Initial Configuration
The UniFi Switch Pro 24 is managed by the UniFi Network Application. Ensure you have the UniFi Network Application installed and running on a computer or UniFi Cloud Key within the same network segment as the switch. The switch will be automatically discovered or can be manually adopted within the application interface.
- Download the UniFi Network Application from the official Ubiquiti website if you do not already have it.
- Launch the application and follow the on-screen instructions to adopt and configure your USW-Pro-24.
- The 1.3" touchscreen display on the front panel provides basic status information and can assist with initial setup and troubleshooting.
4. Operating Instructions
Once installed and adopted, the UniFi Switch Pro 24 operates as a central component of your network. All advanced configurations and monitoring are performed through the UniFi Network Application.
4.1 Network Management
- UniFi Network Application: Use the UniFi Network Application to manage all aspects of the switch, including:
- Port configuration (speed, duplex, VLANs)
- Layer 2 features (e.g., Link Aggregation, Spanning Tree Protocol)
- Layer 3 features (e.g., Inter-VLAN Routing, Static Routing, DHCP Server)
- Monitoring network traffic and device status
- Firmware updates
- Touchscreen Display: The integrated 1.3" touchscreen provides real-time status information such as port activity, throughput, and system health. It can also be used for basic device control and rebooting.
5. Maintenance
Proper maintenance ensures the longevity and optimal performance of your UniFi Switch Pro 24.
- Cleaning: Periodically clean the exterior of the switch with a soft, dry cloth. Ensure ventilation openings are free from dust and obstructions to maintain efficient cooling. Do not use liquid cleaners or aerosols.
- Firmware Updates: Regularly check for and apply firmware updates through the UniFi Network Application. Updates often include performance improvements, security enhancements, and new features.
- Environmental Conditions: Operate the switch within the recommended temperature and humidity ranges specified in the technical specifications to prevent overheating or damage. The near-silent cooling system is designed to manage internal temperatures effectively under normal operating conditions.
6. Troubleshooting
If you encounter issues with your UniFi Switch Pro 24, refer to the following troubleshooting steps:
- No Power:
- Verify the power cord is securely connected to both the switch and the power outlet.
- Check if the power outlet is functional.
- If using UniFi SmartPower RPS, ensure it is properly connected and operational.
- No Network Connectivity:
- Check the Ethernet cables connected to the RJ45 ports for secure connections.
- Verify the SFP+ modules and fiber optic cables are correctly installed and functional.
- Confirm that the connected devices are powered on and configured correctly.
- Check port status indicators on the switch and within the UniFi Network Application.
- Switch Not Adopted in UniFi Network Application:
- Ensure the switch and the device running the UniFi Network Application are on the same Layer 2 network segment or that appropriate routing is configured.
- Verify the switch has obtained an IP address (check the touchscreen display).
- Try restarting the UniFi Network Application or the switch.
- Perform a factory reset on the switch by pressing and holding the reset button for approximately 10 seconds (located on the front panel).
- Performance Issues:
- Monitor network utilization through the UniFi Network Application to identify bottlenecks.
- Ensure firmware is up to date.
- Check for cable quality and ensure appropriate cable types are used for 10G SFP+ connections.
For further assistance, consult the Ubiquiti support resources or community forums.
7. Specifications
The following table details the technical specifications for the Ubiquiti UniFi Switch Pro 24 (USW-Pro-24).
Image 7.1: Dimensions of the UniFi Switch Pro 24. The image indicates a length of 17.4 inches, a depth of 11.2 inches, and a height of 1.7 inches.
| Feature | Detail |
|---|---|
| Model | USW-Pro-24 |
| Product Dimensions (L x W x H) | 11.2" x 17.4" x 1.7" |
| Item Weight | 7.72 Pounds |
| Voltage | 240 Volts |
| Case Material | Metal |
| Maximum Power Consumption | 30 Watts |
| Upper Temperature Rating | 60 Degrees Celsius |
| Interface Type | RJ45, SFP+ |
| Data Transfer Rate | 44 Gigabits Per Second (Switching Capacity) |
| Number of Ports | 24 (Gigabit RJ45) + 2 (10G SFP+) |
| Compatible Devices | Network devices |
| UPC | 810010070821, 810010070562 |
