Product Overview
The Sinopé TH1123WF Smart Wi-Fi Thermostat is designed for precise control of electric baseboard heaters, convectors, fan-forced convectors, and radiant ceiling heating systems. This thermostat offers advanced features including Wi-Fi connectivity for remote control via the Neviweb app, compatibility with popular voice assistants and smart home platforms, and energy monitoring capabilities. It operates at 240V with a maximum load of 3000W, providing efficient and comfortable heating for your home.
Image: Front view of the Sinopé TH1123WF Smart Wi-Fi Thermostat, showing its sleek white design and digital display.
Key Features
- No Hub Required: Connects directly to your Wi-Fi network (2.4 GHz) without the need for an additional hub.
- Broad Compatibility: Compatible with electric baseboard heaters, convectors, fan-forced convectors, and radiant ceiling heating. Maximum 3000W / 240V.
- Smart Home Integration: Works with Apple HomeKit, Amazon Alexa, Google Home, and Neviweb for voice control and smart home automation.
- Enhanced Comfort: Features triac switching for precise temperature accuracy, minimizing temperature fluctuations.
- Neviweb App Functionality: Access advanced features through the Neviweb app, including:
- Scenes: Activate personalized ambiances with custom settings.
- Schedules: Program up to 8 heating periods per day for energy efficiency.
- Geofencing: Automatically adjust heating based on your presence.
- Energy Reports: Monitor your energy consumption and potential savings in real-time.
- Universal Installation: Supports both 2-wire and 4-wire connections for versatile setup.
Image: The thermostat displayed alongside logos of compatible smart home platforms and voice assistants.
Image: Visual representation of the various heating systems compatible with the TH1123WF thermostat.
Installation
Installation of the Sinopé TH1123WF thermostat should be performed by a qualified electrician or a certified technician in accordance with local electrical codes. Always ensure the power supply to the heating system is disconnected at the main circuit breaker before beginning any installation work.
Wiring Instructions
The TH1123WF thermostat is compatible with both 2-wire and 4-wire connections. It is designed for line voltage heating systems (240V). The package includes 2 connectors and 2 mounting screws for installation.
- Disconnect power at the main circuit breaker.
- Remove your old thermostat.
- Connect the thermostat wires according to the provided wiring diagram in the full product manual (not included here). Ensure secure connections using the supplied connectors.
- Mount the thermostat to the electrical box using the mounting screws.
- Restore power at the main circuit breaker.
Important: This thermostat is not compatible with HVAC systems or heating floors.
Image: Rear view of the thermostat, illustrating the wiring connections and product labels.
Operation
Initial Setup and Wi-Fi Connection
- Once powered on, the thermostat will guide you through the initial setup process on its display.
- Download the Neviweb app from your smartphone's app store (available for iOS and Android).
- Follow the in-app instructions to create an account and connect your TH1123WF thermostat to your home Wi-Fi network (2.4 GHz).
- Once connected, you can link your thermostat to other smart home platforms like Apple HomeKit, Amazon Alexa, or Google Home via their respective apps.
Using the Neviweb App
The Neviweb app provides comprehensive control and monitoring capabilities for your thermostat:
- Remote Control: Adjust temperature settings from anywhere.
- Scheduling: Create custom heating schedules for different times of the day and week to optimize comfort and energy savings.
- Geofencing: Set up location-based automation to automatically switch to 'Away' mode when you leave and 'Home' mode when you return.
- Energy Monitoring: View detailed energy consumption reports to understand your heating patterns and identify areas for savings.
- Scenes: Configure custom scenes to apply specific temperature settings to multiple thermostats simultaneously.
Image: A smartphone displaying the energy consumption history feature within the Neviweb application.
Image: A smartphone screen illustrating how to modify scenes for schedules and geofencing within the Neviweb app.
Maintenance
The Sinopé TH1123WF thermostat requires minimal maintenance. Keep the device clean and free from dust to ensure optimal performance. Do not use abrasive cleaners or solvents. Periodically check for firmware updates through the Neviweb app to ensure your thermostat has the latest features and security enhancements.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Thermostat not powering on. | No power from circuit breaker; incorrect wiring. | Check circuit breaker. Verify wiring connections are secure and correct (consult a qualified electrician if unsure). |
| Cannot connect to Wi-Fi. | Incorrect Wi-Fi password; 5 GHz network selected; weak signal; router issues. | Ensure correct 2.4 GHz Wi-Fi network and password. Move thermostat closer to router or consider a Wi-Fi extender. Restart router. |
| Thermostat not responding to app commands. | No internet connection; app not updated; thermostat offline. | Check home internet connection. Ensure Neviweb app is updated. Verify thermostat's Wi-Fi status on its display. |
| Inaccurate temperature readings. | Thermostat placed near heat sources/drafts; sensor obstruction. | Ensure thermostat is not exposed to direct sunlight, drafts, or other heat sources. Keep the vents clear. |
Technical Specifications
| Specification | Detail |
|---|---|
| Model Number | TH1123WF |
| Brand | Sinopé |
| Color | White |
| Product Dimensions (H x W x D) | 12.7 x 8.5 x 2.8 cm (5 x 3.35 x 1 inches) |
| Item Weight | 280 g |
| Power/Wattage | 3000 watts (at 240V) |
| Voltage | 240 Volts |
| Material | Plastic |
| Connectivity Technology | Wi-Fi (2.4 GHz) |
| Controller Type | Amazon Alexa, Apple HomeKit, Google Assistant, Neviweb, SmartThings |
| Specific Uses | Electric Baseboard Heater, Convectors, Fan-forced Convectors, Radiant Ceiling Heating |
| Included Components | 2 connectors, 2 mounting screws |
Image: The thermostat shown with its physical dimensions for reference.
Support & Warranty
For technical assistance, product support, or warranty inquiries, please contact Sinopé Technologies directly. Sinopé Technologies is the manufacturer of this product.
- Manufacturer: Sinopé Technologies
- Place of Business: 705 av. Montrichard, Saint-Jean-sur-Richelieu, QC, Canada.
- Phone: 1-855-741-7701
- For the most up-to-date warranty information, please refer to the official Sinopé website or the documentation included with your product.
