Introduction
This instruction manual provides essential information for the safe and correct installation, operation, and maintenance of your Bernstein TWG62 Wall-Mounted Mineral Cast Washbasin. Please read this manual thoroughly before installation and retain it for future reference. Incorrect installation or use may lead to damage or injury.
Safety Information
- Always ensure the wall structure is suitable and strong enough to support the weight of the washbasin (36 kg) plus any additional load (water, items). Consult a structural engineer if unsure.
- Installation should be performed by qualified personnel or a competent plumber.
- Wear appropriate personal protective equipment (PPE) during installation, including safety glasses and gloves.
- Ensure all water supply lines are turned off before beginning installation.
- Handle the washbasin with care to prevent chipping or damage to the mineral cast material.
- Keep children and pets away from the installation area.
Package Contents
Verify that all components are present and undamaged before beginning installation.
- Bernstein TWG62 Wall-Mounted Mineral Cast Washbasin (100x46x20 cm)
- Mounting hardware (screws, wall plugs, etc.)
- Installation template (if provided)
Note: Faucet, drain valve, and siphon are not included and must be purchased separately.
Setup and Installation
Follow these steps carefully for proper installation. It is recommended to have two people for lifting and positioning the washbasin due to its weight.
1. Preparation
- Unpack all components and inspect for any damage.
- Determine the desired mounting height. The top edge of the washbasin is typically installed at 85-90 cm from the finished floor, but adjust according to user preference.
- Locate and mark the positions for water supply lines and the drain pipe on the wall.
- The faucet hole is not pre-drilled. Mark the desired position for your faucet on the washbasin and drill carefully using an appropriate drill bit for mineral cast.
2. Wall Mounting
- Using the provided mounting template (if applicable) or by measuring directly from the washbasin, mark the drilling points for the wall mounting bolts on the wall. Ensure these marks are level.
- Drill holes at the marked positions using a drill bit suitable for your wall material.
- Insert the appropriate wall plugs into the drilled holes.
- Secure the mounting bolts or brackets (part of the included mounting hardware) into the wall plugs. Ensure they are firmly tightened.
- Carefully lift the washbasin and align it with the mounting bolts/brackets. Slide the washbasin onto the bolts/brackets.
- Secure the washbasin to the wall using the remaining mounting hardware (e.g., nuts and washers). Do not overtighten, but ensure the washbasin is stable and secure.

Figure 1: Technical drawing with overall dimensions (1000mm width, 460mm depth, 200mm height).

Figure 2: Detailed side view showing internal dimensions and drain channel (e.g., 92mm depth to drain).

Figure 3: Cross-section view illustrating the drain channel and mounting points.
3. Faucet and Drain Installation
- Install your chosen faucet according to its manufacturer's instructions into the drilled hole on the washbasin.
- Install the drain valve and siphon according to their respective manufacturer's instructions. Ensure all connections are watertight.
- Connect the water supply lines to the faucet.
- Turn on the main water supply and check for any leaks at all connections. Tighten as necessary.

Figure 4: The Bernstein TWG62 washbasin installed, showcasing its design and features.
Operating Instructions
The Bernstein TWG62 washbasin is designed for standard bathroom use. Its integrated towel rail and storage compartment provide convenient functionality.
- Use the faucet to control water flow and temperature as usual.
- The washbasin features a drain channel without an overflow. Ensure the faucet is not left running unattended to prevent accidental flooding.
- Utilize the integrated towel rail for hanging hand towels and the storage surface for bathroom essentials.
Maintenance and Care
To maintain the appearance and longevity of your mineral cast washbasin, follow these care instructions:
- Daily Cleaning: Clean the washbasin regularly with a soft cloth and a mild, non-abrasive liquid cleaner. Rinse thoroughly with water and dry with a soft cloth to prevent water spots.
- Avoid Abrasives: Do not use abrasive cleaners, scouring pads, or harsh chemicals (e.g., strong acids, ammonia-based cleaners) as these can damage the surface finish.
- Stain Removal: For stubborn stains, a diluted solution of mild detergent or a specialized mineral cast cleaner can be used. Always test on an inconspicuous area first.
- Heat Resistance: While mineral cast is durable, avoid placing extremely hot items directly on the surface without protection.
- Scratches: Minor scratches on the matt surface can often be buffed out with a fine abrasive pad (e.g., Scotch-Brite white pad) and a small amount of mineral cast polishing paste, followed by thorough rinsing. Consult a professional for deeper damage.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Water leak at connections | Loose connections, damaged seals. | Tighten connections. Replace seals if damaged. Ensure plumber's tape or sealant was used correctly. |
| Slow drainage | Partial blockage in the drain or siphon. | Remove and clean the siphon. Use a drain cleaner suitable for plumbing systems if necessary. |
| Washbasin feels unstable | Mounting bolts/brackets not securely fastened or wall structure insufficient. | Re-check all mounting hardware for tightness. Ensure wall plugs are appropriate for the wall material. If the wall is insufficient, reinforce it or consult a professional. |
| Surface discoloration/stains | Hard water deposits, chemical residue, or prolonged contact with staining agents. | Clean with a mild descaler for hard water. For other stains, use a specialized mineral cast cleaner. Avoid abrasive scrubbing. |
Specifications
- Model: TWG62
- Brand: Bernstein Badshop
- Material: Mineral Cast (Solid Stone)
- Color: White Matt
- Dimensions (W x D x H): 100 x 46 x 20 cm
- Weight: 36 kg
- Installation Type: Wall-mounted
- Faucet Hole: Not pre-drilled (suitable for one faucet)
- Overflow: No overflow
- Special Features: Integrated towel rail, storage surface, pre-drilled holes for wall mounting, drain channel.
Warranty Information
Bernstein Badshop products are manufactured to high-quality standards. This product comes with a standard manufacturer's warranty against defects in materials and workmanship. The specific duration and terms of the warranty may vary by region and purchase date. Please retain your proof of purchase for warranty claims.
For detailed warranty terms and conditions, please refer to the documentation provided with your purchase or visit the official Bernstein Badshop website.
Support and Contact
If you encounter any issues or have questions regarding your Bernstein TWG62 washbasin that are not covered in this manual, please contact Bernstein Badshop customer support.
Bernstein Badshop
Visit the Bernstein Store on Amazon
Please have your model number (TWG62) and proof of purchase ready when contacting support.





