Introduction
This manual provides comprehensive instructions for setting up, operating, and maintaining your BIGASUO Frameo 10.1 Inch WiFi Digital Picture Frame (Model B-102K). This device allows you to instantly share photos and videos with family and friends from anywhere in the world using the Frameo app, featuring a high-quality IPS touch screen and 32GB of built-in memory. Please read this manual thoroughly before using your device to ensure proper operation and to maximize its features.

Figure 1: Frameo Digital Picture Frame with App Interface
Setup
1. Unboxing
Carefully unpack your digital picture frame and ensure all components are present: the Frameo digital picture frame, power adapter, and quick start guide.
2. Powering On
Connect the power adapter to the frame's power port and plug it into a standard electrical outlet. The frame will automatically power on.
3. Initial Setup & Wi-Fi Connection
Follow the on-screen prompts to select your preferred language, time zone, and connect to a Wi-Fi network. The frame supports 2.4GHz Wi-Fi networks. Ensure your Wi-Fi password is correct.
4. Frameo App Download & Pairing
Download the free "Frameo" app from the App Store (for iOS devices) or Google Play Store (for Android devices). Once installed, open the app and follow the instructions to create an account or log in. The app will provide a unique code to pair with your digital frame. Enter this code on your frame to establish the connection.

Figure 2: Frameo App Interface and Sharing
Operating
1. Sending Photos and Videos
Use the Frameo app to select photos or videos (up to 15 seconds) from your phone's gallery and send them directly to your connected frame. You can also import photos and videos via a Micro SD card (up to 32GB, not included).

Figure 3: Instant Wireless Sharing
2. Managing Content
On the frame's touch screen, you can swipe through photos, add captions, hide or publish images, and adjust slideshow settings. The frame supports JPG/JPEG/BMP/PNG image formats and MP4 video format.

Figure 4: Built-in 32GB Memory
3. Auto-Rotate and Display Options
The frame features an auto-rotate function, allowing it to be displayed in both horizontal and vertical orientations. It can be placed on a tabletop using its stand or mounted on a wall.

Figure 5: Auto-Rotate and Display Options
4. Multi-User Connection
Your digital frame supports multiple user connections, allowing various family members and friends to send photos to the same frame by sharing the unique frame code.

Figure 6: Multi-User Connection
5. Sleep Mode
Activate Sleep Mode to automatically turn off the screen during set hours, optimizing energy efficiency and extending the frame's lifespan.
Maintenance
To ensure optimal performance and longevity of your digital picture frame, regularly clean the screen with a soft, dry, lint-free cloth. Avoid using abrasive cleaners or solvents. Keep the device away from direct sunlight, excessive heat, and moisture. Periodically check for and install software updates via the frame's settings menu to access new features and improvements.
Troubleshooting
- Frame Not Connecting to Wi-Fi: Ensure your Wi-Fi network is 2.4GHz. Verify the Wi-Fi password is correct. Restart both the frame and your Wi-Fi router. If your SSID is hidden, temporarily unhide it during setup or ensure manual entry is supported (note: some frames may not support hidden SSIDs).
- Photos Not Appearing: Check if the frame is connected to Wi-Fi. Ensure photos are sent successfully from the Frameo app. Verify the file format of the photos/videos (JPG/JPEG/BMP/PNG for images, MP4 for videos).
- Screen Unresponsive: Restart the frame by unplugging and re-plugging the power adapter. If the issue persists, perform a factory reset (refer to settings, note this will erase all data and require re-pairing).
- Frameo App Issues: Ensure the Frameo app is updated to the latest version. Restart the app or reinstall it if necessary. Check your phone's internet connection.
Specifications
| Feature | Detail |
|---|---|
| Product Dimensions | 2.83 x 4.13 x 0.99 inches |
| Item Weight | 1.72 pounds |
| Model Number | B-102K |
| Color | black |
| Resolution | 1280x800 HD |
| Compatible Devices | Smartphone |
| Screen Size | 10 Inches |
| Manufacturer | BIGASUO |
Warranty
For detailed warranty information regarding your BIGASUO Frameo Digital Picture Frame, please refer to the documentation included with your product packaging or visit the official BIGASUO website for the most up-to-date warranty policy.
Support
Should you encounter any issues or require further assistance with your digital picture frame, please contact BIGASUO customer support. Contact details, including email and phone numbers, can typically be found on the manufacturer's official website or in the product packaging. Please have your model number (B-102K) and purchase information ready when contacting support.
