1. Introduction
This manual provides comprehensive instructions for the safe and efficient operation of your Sunmi V2 Pro Handheld POS-terminal, model T5921. Please read this manual thoroughly before using the device to ensure proper functionality and to prevent damage.
2. Product Overview
The Sunmi V2 Pro is a versatile handheld Point-of-Sale (POS) terminal designed for various business applications. It integrates a high-definition touchscreen, a built-in thermal printer, and a 1D scanner, offering a comprehensive solution for transaction processing and data capture.
Figure 2.1: Front view of the Sunmi V2 Pro Handheld POS Terminal, showing the 5.99-inch HD touchscreen and the integrated printer at the top.
Key features include:
- 5.99-inch HD touchscreen for intuitive navigation.
- Integrated 58 mm thermal printer for receipts and tickets.
- Android 7.1 operating system.
- Multiple connectivity options: Wi-Fi (802.11a/b/g/n), 4G, and Bluetooth (BLE 2.1/3.0/4.2).
- Built-in 1D scanner for barcode reading.
- 5MP+AF Flash Camera for image capture.
- GPS functionality.
Figure 2.2: Side view of the Sunmi V2 Pro, illustrating its ergonomic design and the location of physical buttons.
Figure 2.3: Back view of the Sunmi V2 Pro, showing the scan camera and charging contacts.
3. Setup
3.1 Initial Activation
Important: A valid Sunmi Account ID is required to activate this terminal for use. Please ensure you have registered and obtained your account ID before proceeding with setup.
3.2 Battery Installation and Charging
- Locate the battery compartment on the back of the device.
- Insert the battery, ensuring the contacts align correctly.
- Close the battery compartment cover securely.
- Connect the provided power adapter to the device's charging port.
- Plug the adapter into a power outlet. The device will indicate charging status on the screen.
- For first use, fully charge the device before disconnecting.
3.3 Powering On/Off
- To Power On: Press and hold the Power button (usually located on the side) until the screen illuminates.
- To Power Off: Press and hold the Power button until a power-off menu appears. Select "Power Off" and confirm.
4. Operating the Device
4.1 Basic Navigation
The Sunmi V2 Pro operates on Android 7.1. Navigate the interface using the touchscreen. Swipe to scroll, tap to select, and use the on-screen navigation buttons (Back, Home, Recent Apps) at the bottom of the display.
4.2 Using the Built-in Printer
The device features a 58 mm thermal printer. Ensure thermal paper is correctly loaded before printing. To print, use the print function within your POS application or other compatible software.
4.3 Using the 1D Scanner
To use the integrated 1D scanner, open an application that supports barcode scanning. Point the scanner window at the barcode, ensuring it is within the scanner's field of view. The device will typically emit a beep or vibration upon successful scan.
4.4 Connectivity
- Wi-Fi: Go to Settings > Wi-Fi to connect to available wireless networks.
- 4G: Insert a compatible SIM card (if applicable) and configure mobile data settings via Settings > Network & Internet > Mobile network.
- Bluetooth: Enable Bluetooth in Settings > Connected devices to pair with external Bluetooth peripherals.
5. Maintenance
5.1 Cleaning the Device
Use a soft, dry, lint-free cloth to clean the device's exterior. For the screen, a screen cleaner designed for electronics can be used. Avoid abrasive cleaners or spraying liquids directly onto the device.
5.2 Replacing Printer Paper
- Open the printer cover by pressing the release latch.
- Remove any remaining paper core.
- Insert a new roll of 58 mm thermal paper, ensuring the paper feeds from the bottom of the roll.
- Pull a small length of paper out past the cutting edge.
- Close the printer cover firmly until it clicks into place.
5.3 Software Updates
Regularly check for software updates to ensure optimal performance and security. Go to Settings > System > About phone > System update to check for and install available updates.
6. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Device does not power on. | Low battery; device frozen. | Charge the device; perform a forced restart by holding the power button for 10-15 seconds. |
| Printer not printing. | No paper; paper jammed; incorrect paper type; printer head dirty. | Check and replace paper; clear any jams; ensure thermal paper is used; clean printer head. |
| Cannot connect to Wi-Fi. | Incorrect password; out of range; router issue. | Verify password; move closer to router; restart router; check Wi-Fi settings on device. |
| Scanner not reading barcodes. | Barcode damaged; poor lighting; scanner lens dirty; incorrect application. | Ensure barcode is clear; improve lighting; clean scanner lens; use a compatible application. |
7. Specifications
| Feature | Detail |
|---|---|
| Model Number | T5921 |
| Operating System | Android 7.1 |
| Display | 5.99-inch HD Touchscreen |
| Memory | 1 GB RAM / 8 GB ROM |
| Printer | Built-in 58 mm Thermal Printer |
| Scanner | 1D Barcode Scanner |
| Camera | 5MP with Auto-Focus Flash |
| Connectivity | Wi-Fi (802.11a/b/g/n), 4G, Bluetooth BLE 2.1/3.0/4.2 |
| Power Source | Battery |
8. Warranty Information
Specific warranty terms for the Sunmi V2 Pro T5921 may vary by region and retailer. Please refer to the warranty card included with your product or contact your point of purchase for detailed warranty information. Typically, Sunmi products come with a standard manufacturer's warranty covering defects in materials and workmanship under normal use.
9. Support
For technical support, service, or further inquiries regarding your Sunmi V2 Pro T5921, please contact your authorized Sunmi distributor or reseller. You may also visit the official Sunmi website for support resources, FAQs, and contact information.
