AVer VC520 Pro USB Conference Camera and Speakerphone System User Manual

Introduction

This manual provides essential instructions for the setup, operation, maintenance, and troubleshooting of your AVer VC520 Pro USB Conference Camera and Speakerphone System. Please read this guide thoroughly before using the product to ensure optimal performance and longevity.

Image: The AVer VC520 Pro system, featuring a black PTZ camera unit on the right and a circular speakerphone unit on the left. Both units have blue indicator lights and the AVer logo.

Setup

Follow these steps to correctly set up your AVer VC520 Pro system:

1. Unpack Components: Carefully remove the camera, speakerphone, power adapter, and USB cable from the packaging.
2. Position the Camera: Place the camera on a stable surface or mount it using a compatible wall mount. Ensure it has a clear view of the conference area.
3. Position the Speakerphone: Place the speakerphone in a central location within the conference area, ensuring it is within reach of participants and can pick up audio effectively.
4. Connect Speakerphone to Camera: Use the provided cable to connect the speakerphone to the designated port on the camera unit.
5. Connect Power: Connect the power adapter to the camera unit and plug it into an electrical outlet.
6. Connect to Computer: Connect the camera to your computer using the supplied USB cable. The system is plug-and-play and should be recognized automatically by your operating system.
7. Software Installation (Optional): While the system is UVC/UAC compliant and works without drivers, AVer provides software for advanced camera control and settings. Visit the AVer website for downloads.

Operating Instructions

Once set up, the AVer VC520 Pro is ready for use with your preferred video conferencing application.

• Starting a Conference: Launch your video conferencing software (e.g., Zoom, Microsoft Teams, Google Meet). Select the AVer VC520 Pro as your camera, microphone, and speaker device within the application's settings.
• Camera Control:
  • Pan, Tilt, Zoom (PTZ): Use the included remote control or AVer's PTZApp 2 software to adjust the camera's view.
  • Presets: Save and recall up to 10 camera presets for quick transitions between different views of your conference room.
• Speakerphone Control:
  • Volume Adjustment: Use the volume up (+) and volume down (-) buttons on the speakerphone to control audio output.
  • Mute Microphone: Press the microphone mute button on the speakerphone to mute or unmute the microphone. An indicator light will show the mute status.
  • Call Controls: Answer and end calls directly from the speakerphone if supported by your conferencing software.

Maintenance

Proper maintenance ensures the longevity and optimal performance of your device.

• Cleaning:
  • Use a soft, dry cloth to clean the camera lens and speakerphone surfaces.
  • For stubborn marks, slightly dampen the cloth with water. Avoid harsh chemicals or abrasive cleaners.
• Storage: When not in use for extended periods, store the system in a cool, dry place, away from direct sunlight and extreme temperatures.
• Cable Management: Ensure all cables are neatly arranged and not under tension to prevent damage.

Troubleshooting

If you encounter issues, refer to the following common problems and solutions:

• No Video Output:
  • Ensure the USB cable is securely connected to both the camera and the computer.
  • Verify the camera is selected as the video source in your conferencing application.
  • Check if the camera has power (indicator light should be on).
  • Try connecting to a different USB port on your computer.
• No Audio (Speakerphone):
  • Confirm the speakerphone is connected to the camera and has power.
  • Check if the speakerphone is muted (mute indicator light).
  • Ensure the AVer VC520 Pro is selected as the audio output and input device in your conferencing application and operating system settings.
  • Adjust the volume on the speakerphone and your computer.
• Camera Not Responding to Remote:
  • Check the batteries in the remote control.
  • Ensure there are no obstructions between the remote and the camera's IR receiver.

Specifications

Key technical specifications for the AVer VC520 Pro system:

Warranty and Support

For detailed warranty information and technical support, please refer to the official AVer website or contact their customer service directly. Keep your purchase receipt for warranty claims.

AVer Support: Visit AVer Support Website