1. Introduction
This manual provides comprehensive instructions for the installation, operation, and maintenance of the Black Box EMD2000SE-R Emerald SE DVI KVM-Over-IP Matrix Switch Receiver. The EMD2000SE-R is designed to extend DVI video, VUSB 2.0, serial, and audio signals over an IP network, enabling remote access to a computer from a user console. Please read this manual thoroughly before using the device to ensure proper setup and functionality.
2. Safety Information
Observe the following safety precautions to prevent damage to the device and ensure user safety:
- Ensure the device is placed on a stable, level surface.
- Do not expose the device to moisture, extreme temperatures, or direct sunlight.
- Use only the power adapter supplied with the unit.
- Do not open the device casing; refer all servicing to qualified personnel.
- Ensure adequate ventilation around the unit to prevent overheating.
3. Package Contents
Verify that your package contains the following items:
- 1 x Black Box EMD2000SE-R Emerald SE DVI KVM-Over-IP Matrix Switch Receiver
- 1 x Power Adapter (specific to region)
- 1 x Quick Start Guide (not included in this digital manual)
If any items are missing or damaged, please contact Black Box technical support immediately.
4. Product Overview
The Black Box EMD2000SE-R is a high-performance KVM-over-IP receiver designed for seamless desktop experience. It supports single-head Full HD DVI video, VUSB 2.0, serial, and audio signals, allowing for flexible and efficient remote access solutions.
4.1 Front Panel
The front panel provides convenient access to essential user interfaces:
- Power Button: Used to power the unit on or off.
- USB 2.0 Ports (x2): For connecting USB peripherals such as keyboards, mice, or other USB devices.
- Microphone Input: 3.5mm jack for connecting a microphone.
- Headphone Output: 3.5mm jack for connecting headphones or speakers.
4.2 Rear Panel (Conceptual Description)
While not shown in the provided image, the rear panel typically houses the primary connectivity ports for the KVM receiver. These would include:
- DVI-D Output Port: For connecting to a DVI monitor.
- Ethernet Port (RJ-45): For network connection to the KVM-over-IP matrix switch or transmitter.
- USB Type-B Port: For connecting to the host computer (if applicable for local console or configuration).
- Serial Port (DB9): For connecting serial devices or for management.
- Power Input Jack: For connecting the external power adapter.
5. Setup and Installation
Follow these steps to set up your Black Box EMD2000SE-R receiver:
- Power Off All Devices: Before making any connections, ensure that your computer, monitor, and the KVM receiver are powered off.
- Connect Monitor: Connect a DVI cable from the DVI-D output port on the rear of the EMD2000SE-R receiver to the DVI input on your monitor.
- Connect USB Peripherals: Connect your USB keyboard and mouse to the USB 2.0 ports on the front panel of the EMD2000SE-R.
- Connect Audio Devices: If using, connect your microphone to the microphone input and headphones/speakers to the headphone output on the front panel.
- Network Connection: Connect an Ethernet cable from your network switch or router to the Ethernet port on the rear of the EMD2000SE-R. Ensure this network is configured to communicate with the corresponding KVM transmitter unit.
- Connect Serial Device (Optional): If using a serial device, connect it to the serial port on the rear of the EMD2000SE-R.
- Apply Power: Connect the supplied power adapter to the power input jack on the rear of the EMD2000SE-R, then plug the adapter into a power outlet.
- Power On: Press the power button on the front panel of the EMD2000SE-R. Power on your monitor and the remote computer.
The receiver should now establish a connection with the KVM-over-IP matrix switch or transmitter, providing access to the remote computer.
6. Operating Instructions
Once the EMD2000SE-R is set up and powered on, it will automatically attempt to connect to the KVM-over-IP network. The exact method of selecting and switching between connected computers will depend on the KVM-over-IP matrix switch or system it is connected to.
- Accessing Remote Computers: Refer to the documentation for your Black Box KVM-over-IP matrix switch or management software for instructions on how to select and switch between connected computers.
- USB Device Functionality: Connected USB keyboards, mice, and other VUSB 2.0 devices will function as if directly connected to the remote computer.
- Audio Transmission: Audio signals from the remote computer will be output through the headphone jack, and microphone input will be transmitted to the remote computer.
- Serial Communication: The serial port provides transparent pass-through for serial data communication with the remote computer.
7. Maintenance
The Black Box EMD2000SE-R is designed for reliable operation with minimal maintenance. Follow these guidelines:
- Cleaning: Use a soft, dry cloth to clean the exterior of the unit. Do not use liquid or aerosol cleaners.
- Ventilation: Ensure that the ventilation openings are not blocked to prevent overheating.
- Firmware Updates: Periodically check the Black Box website for firmware updates for your EMD2000SE-R model. Follow the provided instructions carefully for any update procedures.
8. Troubleshooting
If you encounter issues with your EMD2000SE-R, refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| No video display on monitor. |
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| Keyboard/Mouse not responding. |
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| No audio. |
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| Device does not power on. |
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If the problem persists after trying these solutions, please contact Black Box technical support.
9. Specifications
| Feature | Detail |
|---|---|
| Model Number | EMD2000SE-R |
| Product Dimensions | 9.2 x 2.5 x 6.75 inches |
| Item Weight | 2.1 pounds |
| Video Support | Single Head, Full HD DVI |
| USB Support | VUSB 2.0 |
| Audio Support | Yes (Input/Output) |
| Serial Support | Yes |
| Range | Up to 426.51 ft (over IP network) |
| Manufacturer | Black Box Corporation |
| ASIN | B0887JWWFL |
10. Warranty Information
Black Box products are designed for high reliability. For detailed warranty information regarding your EMD2000SE-R, please refer to the warranty statement included with your product packaging or visit the official Black Box website. Keep your proof of purchase for warranty claims.
11. Technical Support
If you require further assistance or encounter issues not covered in this manual, please contact Black Box Technical Support. Contact information can typically be found on the Black Box website or in the documentation accompanying your product.
When contacting support, please have your product model number (EMD2000SE-R) and serial number ready.
