Real Flame Redding Large Natural Gas Fire Bowl User Manual

1. Product Overview

The Real Flame Redding Large Natural Gas Fire Bowl offers a natural finish and a timeless design, suitable for various outdoor patio settings. This unit features a reliable brass burner system designed to produce a full, bright flame. It is constructed from ultra-durable glass fiber reinforced concrete (GFRC), ensuring heat, weather, and rust resistance.

Image 1.1: The Redding Fire Bowl in operation, showcasing its natural finish and vibrant flames.

Key Features:

• Heat output of 60,000 BTUs.
• Constructed from ultra-durable glass fiber reinforced concrete (GFRC) and brass burner assembly.
• Handmade in the USA by Real Flame and Jensen Co.'s skilled artisans.
• Heat, weather, and rust resistant for long-lasting outdoor use.
• Designed to produce a tall, bright, and full flame.
• Includes black lava rock, a valve key, and a polyester protective cover.
• Equipped with a 10-foot Natural Gas Hose with a quick connect socket.
• Features a key valve and match-lit ignition system.
• CSA certified for safety.

Image 1.2: The Redding Fire Bowl integrated into an outdoor patio setting, demonstrating its aesthetic appeal.

2. Safety Information

WARNING: For outdoor use only. Improper installation, adjustment, alteration, service, or maintenance can cause injury or property damage. Read the installation, operating, and maintenance instructions thoroughly before installing or servicing this equipment.

• Always keep the fire bowl clear of combustible materials, gasoline, and other flammable vapors and liquids.
• Ensure adequate ventilation.
• Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.
• Never leave the fire bowl unattended while in operation.
• Keep children and pets away from the fire bowl.
• Do not touch hot surfaces. Use protective gloves if necessary.
• Ensure all connections are tight and leak-free before operation.
• This unit is designed for natural gas fuel only. Do not attempt to use other fuel types.

3. Package Contents

Verify that all components are present and undamaged before proceeding with assembly and setup.

• Redding Fire Bowl (Fog color)
• Black Lava Rock
• Valve Key
• Polyester Protective Cover
• 10-foot Natural Gas Hose with Quick Connect Socket

Image 3.1: The Redding Fire Bowl with lava rocks, ready for operation.

4. Setup Instructions

Follow these steps to properly set up your Real Flame Redding Fire Bowl.

4.1 Placement

• Choose a level, non-combustible surface for the fire bowl.
• Ensure there is adequate clearance from combustible materials (walls, furniture, trees, etc.) as specified by local codes and the product manual.
• Position the fire bowl in an area with good air circulation.

4.2 Gas Connection

• Connect the 10-foot natural gas hose to the fire bowl's inlet and to your natural gas supply line.
• Ensure all connections are securely tightened.
• Perform a leak test on all gas connections using a soapy water solution. Bubbles indicate a leak. If a leak is detected, turn off the gas supply, tighten connections, and retest. Do not operate the fire bowl if a leak persists.

4.3 Lava Rock Placement

• Carefully place the provided black lava rocks into the burner pan, ensuring they are evenly distributed.
• Do not cover the igniter or burner ports with lava rock.

Image 4.1: Product dimensions and gas hose length for planning placement.

5. Operating Instructions

This fire bowl uses a match-lit ignition system with a key valve for flame control.

5.1 Lighting the Fire Bowl

1. Ensure the key valve is in the OFF position.
2. Verify that the natural gas supply is properly connected and the gas supply is on.
3. Position a long match or long butane lighter near the burner.
4. Insert the valve key into the control panel.
5. Slowly turn the key towards the ON position while simultaneously igniting the gas with your match/lighter.
6. Once ignited, remove the match/lighter.
7. Adjust the flame to the desired height using the key valve.

Image 5.1: The control panel with the key valve for ignition and flame adjustment.

5.2 Turning Off the Fire Bowl

1. Insert the key into the valve.
2. Turn the valve to the OFF position.
3. Once the flame is out, remove the key and turn off the natural gas at its source.
4. Store the key in a safe location.

Image 5.2: Detail of the flame produced by the fire bowl.

6. Maintenance

Regular maintenance ensures the longevity and safe operation of your fire bowl.

• Cleaning: Clean the exterior of the fire bowl with a soft cloth and mild soap. Avoid abrasive cleaners that may damage the finish.
• Lava Rock: Periodically inspect the lava rocks for debris or blockages. Replace if they become excessively dirty or degraded.
• Cover: Use the provided polyester protective cover when the fire bowl is not in use to protect it from weather elements and debris.
• Burner System: Inspect the burner and gas connections annually for signs of wear, damage, or corrosion. Consult a qualified service technician if any issues are found.

7. Troubleshooting

If you encounter issues with your fire bowl, refer to the following common troubleshooting steps.

• No Ignition:
  • Ensure the natural gas supply is turned on at the source.
  • Check that the key valve is fully in the ON position.
  • Verify that the igniter is clean and unobstructed by lava rocks.
  • Confirm there is gas flow by listening for a hiss when the valve is opened.
• Low Flame:
  • Ensure the key valve is fully open.
  • Check the natural gas supply pressure.
  • Inspect the burner ports for blockages.
• Gas Odor:
  • Immediately turn off the gas supply at the source.
  • Perform a leak test on all connections.
  • Do not operate the fire bowl until the leak is found and repaired. If the odor persists, contact your gas provider.

8. Specifications

9. Warranty Information

Real Flame provides the following limited warranty for the Redding Fire Bowl:

• Concrete Body: 5-year limited warranty.
• Internal Components: 2-year limited warranty.
• Burner System: 2-year limited warranty.

For detailed warranty terms and conditions, please refer to the official Real Flame documentation or contact customer support.

10. Customer Support

For assistance with your Real Flame Redding Fire Bowl, including technical support, warranty claims, or replacement parts, please contact Real Flame customer service. Refer to the product packaging or the official Real Flame website for current contact information.

Website: Visit the Real Flame Store on Amazon