Real Flame Redding

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Real Flame Redding Large Natural Gas Fire Bowl Instruction Manual

Model: Redding | ASIN: B0882SSSKW

Introduction

This manual provides essential instructions for the safe and efficient operation, installation, and maintenance of your Real Flame Redding Large Natural Gas Fire Bowl. Please read all instructions carefully before assembly or use to ensure proper function and safety.

Real Flame Redding Large Natural Gas Fire Bowl with flames

Image: The Real Flame Redding Large Natural Gas Fire Bowl in 'Shade' finish, showcasing its natural gas flames and lava rock media.

The Redding Fire Bowl features a timeless design and is constructed from ultra-durable glass fiber reinforced concrete (GFRC). It is designed for outdoor use with natural gas only, providing a heat output of 60,000 BTUs.

Important Safety Information

WARNING: For outdoor use only. Improper installation, adjustment, alteration, service, or maintenance can cause injury or property damage. Read the installation, operating, and maintenance instructions thoroughly before installing or servicing this equipment.

  • This product is CSA certified and intended for use with natural gas only.
  • Ensure a clearance of at least 3 feet (0.9 meters) from combustible materials. Failure to do so may result in fire hazards.
  • Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.
  • Keep children and pets away from the fire bowl during operation and while it is cooling down.
  • Never leave the fire bowl unattended when in use.
  • Always turn off the gas supply when the fire bowl is not in use.
  • Do not attempt to move the fire bowl while it is operating or hot.

Package Contents

Verify that all components are present and undamaged before proceeding with assembly or installation. If any parts are missing or damaged, do not attempt to assemble or operate the fire bowl. Contact customer support immediately.

  • Redding Fire Bowl (Shade finish)
  • Black Lava Rock
  • Valve Key
  • Polyester Protective Cover
  • 10' Natural Gas Hose with Quick Connect Socket
Real Flame Redding Fire Bowl filled with black lava rock

Image: The Redding Fire Bowl shown with the included black lava rock, ready for setup.

Specifications

ModelRedding
ASINB0882SSSKW
Dimensions (Diameter x Height)42" D x 16" H
Burn Pan Dimensions37" Diameter x 4" H
Weight275 lbs (Product Weight) / 540 lbs (Shipping Weight)
MaterialGlass Fiber Reinforced Concrete (GFRC), Brass
Finish TypeShade
Fuel TypeNatural Gas Only
Heat Output60,000 BTUs
Ignition TypeMatch-lit
CertificationsCSA Certified
Diagram showing dimensions of Real Flame Redding Fire Bowl: 42 inches diameter, 16 inches height, and 10 foot natural gas hose

Image: Dimensional diagram of the Redding Fire Bowl, indicating its 42-inch diameter, 16-inch height, and the included 10-foot natural gas hose.

Setup

  1. Unpacking: Carefully remove all components from the packaging. Inspect for any shipping damage.
  2. Placement: Select a level, non-combustible surface for the fire bowl. Ensure the chosen location maintains the minimum 3-foot clearance from combustible materials (e.g., walls, furniture, trees).
  3. Lava Rock Placement: Distribute the black lava rock evenly over the burner pan, ensuring not to block the igniter or burner ports. Do not overfill the pan.
  4. Gas Connection:
    • Connect the provided 10-foot natural gas hose to the fire bowl's gas inlet.
    • Connect the other end of the hose to your natural gas supply line using the quick connect socket. Ensure all connections are tight and secure.
    • Perform a leak test on all gas connections using a soapy water solution. Bubbles indicate a leak. If a leak is detected, turn off the gas supply immediately and tighten connections. Re-test until no leaks are present. Do not use an open flame to check for leaks.
Real Flame Redding Fire Bowl placed on a patio with outdoor seating, overlooking a lake

Image: The Redding Fire Bowl positioned on a patio, demonstrating suitable outdoor placement with ample clearance from surrounding elements.

Operating Instructions

This fire bowl uses a match-lit ignition system. Always follow these steps carefully.

Lighting Instructions:

  1. Preparation: Ensure the key valve is in the OFF position. Verify that the gas supply is properly connected and the gas supply is on.
  2. Ignition: Hold a long match or long butane lighter near the side of the burner.
  3. Gas Flow: Using the key, slowly turn it towards the ON position.
  4. Confirmation: Once the gas has been lit, remove the long match/long butane lighter.
  5. Adjust Flame: Consult the flame to the desired height using the key valve.
  6. Relighting: If ignition does not occur or the flame goes out, turn the valve to OFF and wait 5 minutes before re-lighting.

Turning Off:

  1. Valve Control: Using the key, turn the valve to the OFF position.
  2. Secure: Once the flame is out, remove the key, and turn the gas off at its source.
  3. Storage: Store the key in a safe location away from children.
Close-up of the control panel for the Real Flame Redding Fire Bowl, showing the key valve in the 'ON' position and lighting instructions

Image: Detail of the fire bowl's control panel, illustrating the key valve mechanism and providing a clear view of the lighting instructions label.

Maintenance

Regular maintenance ensures the longevity and safe operation of your fire bowl.

  • Cleaning: Clean the concrete body with a soft cloth and mild soap solution. Avoid abrasive cleaners that could damage the finish.
  • Covering: Use the provided polyester protective cover when the fire bowl is not in use to protect it from weather elements and debris.
  • Burner Inspection: Periodically inspect the burner and gas connections for any signs of damage, blockages, or leaks. Ensure lava rock is clear of burner ports.
  • Gas Line Check: Annually, or if you suspect an issue, have a qualified technician inspect the gas lines and connections.
  • Storage: During extended periods of non-use, especially in harsh weather conditions, consider storing the fire bowl in a sheltered area.
Close-up of the textured concrete surface of the Real Flame Redding Fire Bowl

Image: A detailed view of the glass fiber reinforced concrete (GFRC) material, highlighting its texture and durability, which benefits from regular cleaning and protection.

Troubleshooting

Refer to this section for common issues and their potential solutions.

ProblemPossible CauseSolution
Fire bowl does not light.
  • Gas supply off.
  • Key valve in OFF position.
  • Gas line blockage.
  • Insufficient gas pressure.
  • Ensure main gas supply is on.
  • Turn key valve to ON.
  • Check for kinks or debris in gas line.
  • Contact a qualified gas technician.
Flame is low or inconsistent.
  • Low gas pressure.
  • Burner ports blocked.
  • Lava rock obstructing flame.
  • Ensure gas supply is fully open.
  • Clean burner ports of debris.
  • Rearrange lava rock to ensure clear path for flame.
Gas odor detected.
  • Gas leak.
  • Immediately turn off gas supply at the source.
  • Perform a leak test with soapy water.
  • If leak persists, do not operate and contact a qualified gas technician or emergency services.

If you encounter issues not listed here or if troubleshooting steps do not resolve the problem, contact Real Flame customer support.

Warranty and Support

Real Flame stands behind the quality of its products. The Redding Fire Bowl comes with the following limited warranty:

  • Concrete Body: 5-year limited warranty.
  • Internal Components: 2-year limited warranty.
  • Burner System: 2-year limited warranty.

For warranty claims, technical assistance, or to order replacement parts, please contact Real Flame customer support. Have your model number (Redding) and ASIN (B0882SSSKW) ready when contacting support.

Visit the official Real Flame website for the most current contact information and detailed warranty terms.

© 2023 Real Flame. All rights reserved.

This manual is for informational purposes only. Real Flame reserves the right to make changes without prior notice.

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