Real Flame Redding
Real Flame Redding Medium Natural Gas Fire Bowl User Manual
Model: Redding | Brand: Real Flame
Introduction
This manual provides essential information for the safe and efficient operation, installation, and maintenance of your Real Flame Redding Medium Natural Gas Fire Bowl. Please read all instructions carefully before assembly and use.
The Redding Fire Bowl features a natural finish and a timeless design, crafted from ultra-durable glass fiber reinforced concrete (GFRC) and a brass burner assembly. It is designed for outdoor use with natural gas only, providing a heat output of 60,000 BTUs.
Safety Information
WARNING: For outdoor use only. Improper installation, adjustment, alteration, service or maintenance can cause injury or property damage. Read the installation, operating and maintenance instructions thoroughly before installing or servicing this equipment.
Proposition 65 Warning: This product can expose you to chemicals including carbon monoxide, which is known to the State of California to cause birth defects or other reproductive harm. For more information go to www.P65Warnings.ca.gov.
Professional Installation: This unit must be installed by a Certified Gas technician.
Maintain clearance from combustible materials as specified in local codes and the product's installation guide.
Package Contents
- Redding Fire Bowl (Shade color)
- Black Lava Rock
- Valve Key
- Polyester Protective Cover
- 10' Natural Gas Hose with quick connect socket
Setup
Before beginning assembly, make sure all parts are present. If any parts are missing or damaged, do not attempt to assemble the product. Contact customer service for assistance.
- Unpacking: Carefully remove all components from the packaging. Inspect for any shipping damage.
- Placement: Choose a level, non-combustible surface for the fire bowl. Ensure adequate clearance from walls, furniture, and other combustible materials. Refer to local building codes for specific requirements.
- Gas Connection: The 10' Natural Gas Hose with quick connect socket is provided. This connection must be performed by a Certified Gas technician to ensure safety and compliance with local regulations.
- Lava Rock Placement: Distribute the black lava rock evenly over the burner pan. Do not cover the igniter or burner ports excessively.

Image: The Real Flame Redding Fire Bowl positioned on a patio, demonstrating its scale and appearance in an outdoor living space. Two outdoor chairs are visible, suggesting a seating arrangement around the fire bowl.

Image: A diagram illustrating the dimensions of the fire bowl, showing a 38-inch diameter and 14-inch height. The image also indicates the 125-inch natural gas hose with a quick connect socket.
Operating Instructions
Always follow these instructions for safe operation. Ensure the area around the fire bowl is clear of flammable materials.

Image: A detailed view of the fire bowl's control panel, featuring a key-operated valve and engraved lighting instructions. The instructions outline steps for turning the gas on and off, and for lighting the burner.
Lighting Instructions:
- Read all lighting instructions before lighting.
- Make sure the key valve is in the OFF position.
- Make sure the gas supply line is properly connected and the gas supply is on.
- Holding a long match or long butane lighter near the side of the burner, insert the key, slowly turn it towards the ON position.
- Once the burner has been lit, remove the long match/long butane lighter.
- Adjust the flame to the desired height.
- If the burner does not light or the flame goes out, turn the valve to OFF and wait 5 minutes before re-lighting.
Turning Off:
- Using the key, turn the valve to the OFF position.
- Once the flame is out, remove the key, and turn the gas off at its source.
- Store the key in a safe location.
Maintenance
Regular maintenance ensures the longevity and safe operation of your fire bowl.
- Cleaning: Allow the fire bowl to cool completely before cleaning. Use a soft cloth and mild soap to clean the exterior. Do not use abrasive cleaners or harsh chemicals.
- Lava Rock: Periodically inspect the lava rock for debris or blockages. Ensure the burner ports are clear.
- Cover: Use the provided polyester protective cover when the fire bowl is not in use to protect it from weather elements and debris.
- Inspections: Annually, or as recommended by a certified gas technician, have the gas lines and burner system inspected for leaks or damage.

Image: The Real Flame Redding Fire Bowl shown filled with black lava rock, ready for use or demonstrating the appearance of the media within the bowl.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Burner does not light | Gas supply off; obstructed burner ports; faulty igniter. | Ensure gas supply is on. Clear any obstructions from burner ports. Contact a certified technician if igniter is faulty. |
| Low flame height | Low gas pressure; partially closed valve; obstructed burner. | Check gas supply pressure. Ensure valve is fully open. Clear burner obstructions. |
| Flame goes out during operation | Windy conditions; low gas pressure; safety shut-off activated. | Shield from strong winds. Check gas supply. If safety shut-off activates repeatedly, contact a certified technician. |
Specifications
| Feature | Detail |
|---|---|
| Model | Redding |
| Brand | Real Flame |
| Color | Shade |
| Material | Glass Fiber Reinforced Concrete (GFRC), Brass |
| Product Dimensions (Diameter x Height) | 38"D x 14"H |
| Burn Pan Dimensions (Diameter x Height) | 32.25" Diameter x 4.5" H |
| Item Weight | 225 lbs (Product Weight), 389 lbs (Shipping Weight) |
| Fuel Type | Natural Gas Only |
| Heat Output | 60,000 BTUs |
| Ignition Type | Key valve and match-lit ignition |
| Certifications | CSA certified |
| UPC | 752370013134 |
| ASIN | B0882JJY33 |
Warranty and Support
Real Flame provides the following limited warranties for the Redding Fire Bowl:
- Concrete Body: 5-year limited warranty.
- Internal Components: 2-year limited warranty.
- Burner System: 2-year limited warranty.
For warranty claims, technical support, or missing parts, please contact Real Flame customer service. Ensure you have your model number and proof of purchase available.
Visit the official Real Flame store for more information: Real Flame Store
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