1. Introduction
This manual provides essential instructions for the proper use and maintenance of your Mediacom Smartpad Iyo 10 4G tablet. Please read this guide thoroughly before operating your device to ensure optimal performance and longevity. Keep this manual for future reference.
2. Package Contents
Upon unpacking, please verify that all items listed below are present and in good condition:
- Mediacom Smartpad Iyo 10 4G Tablet
- USB Charging Cable
- Power Adapter
- Quick Start Guide (if included)
If any items are missing or damaged, contact your retailer or Mediacom customer support.
3. Device Overview
Familiarize yourself with the physical components of your tablet.

Figure 3.1: Front View of the Tablet. This image shows the front of the Mediacom Smartpad Iyo 10 4G tablet. The 10.1-inch display is active, showing a cosmic background with various app icons and a search bar. The front-facing camera is visible at the top center bezel.

Figure 3.2: Angled View of the Tablet. This image presents the Mediacom Smartpad Iyo 10 4G tablet from an angled perspective, highlighting its slim profile and the white casing. The screen is active, displaying the same interface as in Figure 3.1.

Figure 3.3: Back View of the Tablet. This image displays the rear of the Mediacom Smartpad Iyo 10 4G tablet. The white back panel features the "mediacom" logo prominently. The rear camera is located in the upper right corner, and various ports and slots, including a SIM card slot, are visible along the right edge.
3.1. Buttons and Ports
- Power Button: Press and hold to turn the tablet on or off. Press briefly to turn the screen on or off.
- Volume Buttons: Adjust the media volume or ringtone volume.
- USB Port: Connect the charging cable or transfer data.
- Headphone Jack: Connect 3.5mm headphones.
- SIM Card Slot: Insert your 4G SIM card for mobile data and calls.
- MicroSD Card Slot: Insert a microSD card to expand storage.
- Front Camera: For video calls and selfies.
- Rear Camera: For taking photos and videos.
4. Initial Setup
4.1. Charging the Battery
- Connect the USB charging cable to the tablet's USB port.
- Connect the other end of the USB cable to the power adapter.
- Plug the power adapter into a wall outlet.
- Allow the tablet to charge fully before first use. The battery indicator on the screen will show charging status.
4.2. Powering On/Off
- To Power On: Press and hold the Power button until the Mediacom logo appears.
- To Power Off: Press and hold the Power button until the power options menu appears, then select "Power off".
- To Restart: Press and hold the Power button until the power options menu appears, then select "Restart".
4.3. SIM Card Installation (for 4G Connectivity)
The Mediacom Smartpad Iyo 10 4G supports mobile data connectivity. Follow these steps to install a SIM card:
- Locate the SIM card slot on the side of the tablet (refer to Figure 3.3).
- Use the provided SIM ejector tool (if included) or a small paperclip to gently press into the small hole next to the SIM tray to eject it.
- Place your Nano-SIM card into the tray with the gold contacts facing down, ensuring it fits securely.
- Carefully reinsert the SIM tray into the slot until it clicks into place.
Note: Ensure the tablet is powered off before inserting or removing a SIM card.
4.4. MicroSD Card Installation (Optional)
To expand your tablet's storage, you can install a microSD card:
- Locate the microSD card slot (often combined with the SIM tray or a separate slot).
- If it's part of the SIM tray, eject the tray as described in section 4.3. If separate, gently open the cover.
- Insert the microSD card into the designated slot with the gold contacts facing down.
- Close the cover or reinsert the tray until it clicks.
Note: Power off the tablet before inserting or removing a microSD card.
4.5. Initial Setup Wizard
The first time you power on your tablet, you will be guided through an initial setup process:
- Language Selection: Choose your preferred language.
- Wi-Fi Connection: Select your Wi-Fi network and enter the password to connect to the internet.
- Google Account: Sign in with your existing Google account or create a new one. This is necessary to download apps from the Google Play Store.
- Date & Time: Set the correct date and time, or allow the network to set it automatically.
- Security: Set up a screen lock (PIN, pattern, or password) for device security.
- Follow any remaining on-screen prompts to complete the setup.
5. Operating Your Tablet
5.1. Basic Navigation
- Touch Gestures: Tap to select, swipe to scroll, pinch to zoom.
- Home Screen: The central hub for your apps and widgets. Swipe left or right to access additional home screens.
- Notification Panel: Swipe down from the top of the screen to view notifications and quick settings.
- App Drawer: Swipe up from the bottom of the home screen to access all installed applications.
5.2. Connecting to Wi-Fi
- Go to Settings > Network & internet > Wi-Fi.
- Toggle Wi-Fi On.
- Select your desired network from the list.
- Enter the password if prompted, then tap Connect.
5.3. Using Mobile Data (4G)
If you have installed a SIM card, you can use mobile data:
- Go to Settings > Network & internet > Mobile network.
- Ensure Mobile data is toggled On.
- You may need to configure APN settings if your carrier does not automatically provide them. Consult your mobile carrier for details.
5.4. Managing Applications
- Installing Apps: Open the Google Play Store app, search for your desired app, and tap Install.
- Uninstalling Apps: Go to Settings > Apps & notifications, select the app, then tap Uninstall. Alternatively, long-press an app icon on the home screen and drag it to "Uninstall" if available.
5.5. Adjusting Settings
Access the Settings app to customize your tablet:
- Display: Adjust brightness, wallpaper, sleep time.
- Sound: Control volume levels, notification sounds.
- Battery: Monitor battery usage, enable battery saver.
- Storage: View storage usage, free up space.
- Security & Location: Manage screen lock, location services.
- Accounts: Add or remove Google and other accounts.
6. Maintenance and Care
6.1. Cleaning Your Tablet
- Use a soft, lint-free cloth to clean the screen and body.
- For stubborn smudges, slightly dampen the cloth with water or a screen cleaner specifically designed for electronics.
- Avoid using harsh chemicals, abrasive materials, or excessive moisture.
6.2. Battery Care
- Avoid extreme temperatures, as they can degrade battery life.
- Do not leave the tablet charging for extended periods after it has reached 100%.
- For long-term storage, charge the battery to about 50% and store in a cool, dry place.
6.3. Software Updates
Regularly check for software updates to ensure your tablet has the latest features and security patches:
- Go to Settings > System > Advanced > System update.
- Follow the on-screen instructions to check for and install any available updates.
6.4. Storage Management
To maintain optimal performance, manage your tablet's storage:
- Regularly delete unnecessary files, photos, and videos.
- Uninstall apps you no longer use.
- Clear cache data for apps in Settings > Apps & notifications > [App Name] > Storage & cache > Clear cache.
- Utilize cloud storage services for backups.
7. Troubleshooting
This section addresses common issues you might encounter with your tablet.
| Problem | Possible Solution |
|---|---|
| Tablet does not turn on. | Ensure the battery is charged. Connect the charger and wait a few minutes before attempting to power on again. Try a different charger or cable. |
| Screen is unresponsive. | Perform a forced restart by pressing and holding the Power button for approximately 10-15 seconds until the tablet restarts. |
| Cannot connect to Wi-Fi. | Check if Wi-Fi is enabled in Settings. Restart your Wi-Fi router. Forget the network and reconnect. Ensure you are entering the correct password. |
| Slow performance or apps crashing. | Close unused applications. Clear app cache (Section 6.4). Restart the tablet. Ensure sufficient free storage space. |
| No mobile data connection. | Ensure a SIM card is properly installed and activated. Check if mobile data is enabled in Settings. Verify APN settings with your carrier. Restart the tablet. |
If the issue persists, contact Mediacom customer support or your retailer for further assistance.
8. Specifications
Below are the technical specifications for the Mediacom Smartpad Iyo 10 4G (Model M-SP1EY4G):
| Feature | Detail |
|---|---|
| Model Name | SmartPad M-SP1EY4G |
| Brand | MEDIACOM |
| Operating System | Android 9 Pie |
| Processor Brand | Unisoc (Spreadtrum SC9863) |
| Processor Speed | 1.6 GHz |
| RAM | 2 GB |
| Internal Storage | 16 GB |
| Expandable Storage | MicroSD Card Slot (Integrated card reader) |
| Screen Size | 10.1 inches |
| Display Resolution | 1280 x 800 pixels (IPS Technology) |
| Rear Camera Resolution | 5 MP |
| Front Camera Resolution | 2 MP |
| Wireless Connectivity | Wi-Fi (802.11n), 4G (cellular data) |
| Interface | USB |
| Color | White |
| Dimensions (L x W x H) | 24.7 x 16.2 x 0.9 cm |
| Weight | 501 g |
| Battery | 1 Lithium-ion (included) |
| Model Year | 2018 |
9. Warranty and Support
Your Mediacom Smartpad Iyo 10 4G tablet is covered by a limited warranty. The specific terms and duration of the warranty may vary by region and retailer. Please refer to the warranty card included with your product or consult your point of purchase for detailed information.
For technical support, service, or inquiries regarding your device, please contact your retailer or visit the official Mediacom support website. Have your product model number (M-SP1EY4G) and purchase information ready when seeking assistance.





