1. Product Overview
The VIKTOR JURGEN Shiatsu Back Massager with Heat is designed to provide deep-kneading Shiatsu massage for various body parts, including the neck, shoulders, back, and legs. It features optional heat therapy and a 15-minute automatic shut-off for safety and convenience. Its portable design allows for versatile use at home, in the car, or on the go.

Figure 1: Overview of the VIKTOR JURGEN Shiatsu Back Massager. The massager is gray with a black mesh area where the four red glowing massage nodes are visible.
2. Safety Information
For your safety and to ensure the longevity of the device, please adhere to the following guidelines:
- It is recommended to leave the massage pillow off for at least 15 minutes before the next use to prevent overheating.
- If you desire a softer massage, place a towel between the body part and the massager.
- Do not lean against the massager with excessive force or use it for prolonged periods in one area, as this may cause discomfort or bruising.
- Statements regarding dietary supplements have not been evaluated by the FDA and are not intended to diagnose, treat, cure, or prevent any disease or health condition. This product is not a medical device.

Figure 2: The massager includes built-in safety features such as overheat protection and a 15-minute automatic shut-off timer.
3. Setup
The VIKTOR JURGEN Shiatsu Back Massager is designed for easy setup and immediate use.
- Power Connection: Connect the massager to a power source. It comes with both a standard wall adapter and a car adapter for versatile use.
- Positioning: Place the massager on the desired body part (neck, shoulders, back, or legs). The ergonomic design (12.59" x 8.26" x 4.7") allows it to conform to various body curves.
- Optional Softening: If the massage feels too intense, place a towel or soft cloth between your body and the massager's mesh surface.

Figure 3: The massager's compact dimensions (12.59 x 8.26 x 4.7 inches) and control buttons for power and direction reversal.
4. Operating Instructions
The massager features simple controls for a personalized experience.
- Power On/Heat Activation: Press the power button once to turn on the massager with heat therapy. The massage nodes will glow red, indicating heat is active.
- Heat Deactivation: Press the power button a second time to turn off the heat function while continuing the massage. The red glow will disappear.
- Power Off: Press the power button a third time to turn off the massager completely.
- Massage Direction: The massager features bi-directional kneading. Press the direction button (circular arrows icon) to reverse the rotation of the massage nodes. The direction automatically reverses every minute for thorough relief.
- Session Duration: The massager has a built-in 15-minute automatic shut-off timer to prevent overuse and ensure safety.

Figure 4: The massager can be comfortably positioned for neck massage, providing soothing heat and kneading action.

Figure 5: The massager is suitable for use on the lower back, offering targeted relief during a 15-minute timed session.

Figure 6: The massager is car compatible, allowing for use during travel to help relieve fatigue.

Figure 7: The bi-directional massage program features four ergonomically designed massage balls that conform to your body.
5. Maintenance
Proper care and maintenance will extend the life of your massager.
- Cleaning: Disconnect the massager from the power source before cleaning. Wipe the surface with a soft, damp cloth. Do not use abrasive cleaners or immerse the unit in water.
- Storage: Store the massager in a cool, dry place away from direct sunlight and excessive heat.
- Handling: Avoid dropping the massager or subjecting it to strong impacts. Do not attempt to disassemble or repair the unit yourself.
6. Troubleshooting
If you encounter any issues with your massager, please refer to the following common solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Massager does not turn on. | Not properly plugged in; Power outlet issue. | Ensure the power adapter is securely connected to both the massager and a working power outlet. Try a different outlet. |
| Heat function is not working. | Heat function is deactivated; Overheat protection activated. | Press the power button to ensure heat is activated (nodes should glow red). If the unit has been used for 15 minutes, allow it to cool down for 15 minutes before restarting. |
| Massage nodes stop moving or reverse unexpectedly. | Automatic direction change; Overload protection. | The massager automatically reverses direction every minute. If it stops completely, reduce pressure and allow it to cool down. |
7. Specifications
- Model Number: D006
- Product Dimensions: 12.59 x 8.26 x 4.7 inches
- Item Weight: 2.2 Pounds (approximately 1 Kilogram)
- Power Source: Corded Electric
- Material: Wear-resistant cotton and linen fabric + breathable mesh
- Intended Use: Back, Neck, Shoulder, Leg pain relief
- Features: Deep-kneading Shiatsu massage, Heat therapy, Bi-directional massage, 15-minute auto shut-off, Overheat protection, Portable design, Car compatible.
8. Warranty and Support
Information regarding product warranty and customer support was not available in the provided data. Please refer to the product packaging or the manufacturer's official website for details on warranty coverage and how to contact customer service for assistance.