Introduction
This user manual provides comprehensive instructions for the installation, operation, maintenance, and troubleshooting of your KIOXIA EXCERIA 500 GB NVMe M.2 SSD. Please read this manual carefully before using the product to ensure optimal performance and longevity.
Safety Precautions
Always observe the following safety guidelines to prevent damage to the SSD or your system, and to ensure personal safety:
- Ensure your system is powered off and unplugged before installation.
- Discharge any static electricity from your body before handling the SSD. Use an anti-static wrist strap if available.
- Handle the SSD by its edges to avoid touching the gold connectors or components.
- Do not expose the SSD to extreme temperatures, humidity, or direct sunlight.
- Do not attempt to disassemble or modify the SSD. This will void the warranty.
Package Contents
Verify that all items are present in the package:
- KIOXIA EXCERIA 500 GB NVMe M.2 SSD
- Quick Start Guide (if included)

Image: The retail packaging for the KIOXIA EXCERIA NVMe SSD, showing the KIOXIA brand and EXCERIA NVMe SSD logo, along with "500 GB" capacity.
Setup Guide
Physical Installation
Follow these steps to physically install the KIOXIA EXCERIA NVMe M.2 SSD into your compatible desktop or laptop:
- Prepare your system: Power off your computer and disconnect all cables. For laptops, remove the battery if possible.
- Open the chassis: Carefully open your computer's case or access panel to expose the motherboard or M.2 slot.
- Locate the M.2 slot: Identify an available M.2 slot on your motherboard. It typically looks like a small horizontal slot with a screw hole at the end.
- Insert the SSD: Gently slide the KIOXIA EXCERIA SSD into the M.2 slot at a 30-degree angle. The gold connectors should disappear into the slot.
- Secure the SSD: Push the SSD down until it is parallel with the motherboard. Secure it with the small screw provided with your motherboard or computer chassis.


Image: Two views of the KIOXIA EXCERIA NVMe M.2 SSD. The first shows an angled perspective of the SSD, highlighting its M.2 form factor and components. The second provides a direct top-down view, clearly displaying the KIOXIA and EXCERIA branding on the controller chip.

Image: The underside of the KIOXIA EXCERIA NVMe M.2 SSD, showing various regulatory marks, model number (LRC10Z500GG8), serial number, and manufacturing details. This side also indicates the 500GB capacity.
Software Installation and Initialization
After physical installation, you may need to initialize and format the SSD in your operating system:
- Boot your computer: Power on your system. It should recognize the new hardware.
- Access Disk Management (Windows): Right-click on the Start button and select "Disk Management".
- Initialize the SSD: A prompt may appear to initialize the new disk. Select GPT (GUID Partition Table) for modern systems.
- Create a new simple volume: Right-click on the unallocated space of the new SSD and select "New Simple Volume". Follow the wizard to assign a drive letter and format the drive (NTFS is common for Windows).
- For macOS/Linux: Use Disk Utility (macOS) or GParted/fdisk (Linux) to initialize and format the drive as needed.
Operation
The KIOXIA EXCERIA NVMe M.2 SSD operates as a high-speed storage device. Once installed and formatted, it functions like any other drive in your system, but with significantly faster read and write speeds compared to traditional HDDs or SATA SSDs.
Performance Notes
- For optimal performance, ensure your motherboard supports PCIe Gen3 x4 NVMe.
- Keep your operating system and drivers updated.
- Avoid filling the SSD to its maximum capacity, as this can impact performance. It is recommended to leave at least 10-15% free space.
Maintenance
To ensure the longevity and performance of your KIOXIA EXCERIA SSD:
- TRIM Support: Ensure your operating system has TRIM enabled. Modern operating systems (Windows 7+, macOS, Linux) typically enable this by default for SSDs, which helps maintain performance over time.
- Firmware Updates: Periodically check the official KIOXIA website for any available firmware updates for your SSD model. Firmware updates can improve performance, stability, and compatibility.
- Avoid Defragmentation: Do not defragment an SSD. This is unnecessary and can reduce the lifespan of the drive.
- Monitor Health: Use S.M.A.R.T. monitoring tools (e.g., CrystalDiskInfo for Windows) to check the health and temperature of your SSD.
Troubleshooting
If you encounter issues with your KIOXIA EXCERIA SSD, refer to the table below for common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| SSD not detected by system. | Incorrect installation, BIOS/UEFI settings, incompatible M.2 slot. |
|
| SSD detected but not visible in OS. | Not initialized or formatted. |
|
| Slow performance. | Full drive, outdated drivers, no TRIM, thermal throttling. |
|
Technical Specifications
| Feature | Detail |
|---|---|
| Brand | KIOXIA |
| Series | EXCERIA |
| Model Number | LRC10Z500GG8 |
| Digital Storage Capacity | 500 GB |
| Hard Disk Interface | NVMe |
| Connectivity Technology | PCIe NVMe Gen3 x4 Lane |
| Form Factor | M.2 2280 |
| Flash Memory Type | BiCS FLASH™ |
| NVMe Standard | NVMe 1.3c Technology |
| IOPS (Random Read/Write) | 350,000/400,000 IOPS |
| Product Dimensions | 3.94 x 2.76 x 0.28 inches |
| Item Weight | 0.247 ounces |
| Color | Black |
Warranty and Support
KIOXIA EXCERIA SSDs come with a manufacturer's warranty. The warranty period is typically up to 5 years from the date of purchase or based on the "health" gauge of the SSD, whichever is shorter. For detailed warranty information and terms, please refer to the official KIOXIA website.
For technical support, driver downloads, firmware updates, and further assistance, please visit the official KIOXIA support page:
KIOXIA Personal Storage Website | KIOXIA Global Support
Product Identifier (from packaging): 4582563851917





