Introduction
This manual provides essential information for the safe and efficient installation, operation, and maintenance of your Infratech W-4024 SS Stainless Steel Single Element Electric Heater. This 61.25-inch, 4000 Watt, 240 Volt unit is designed for outdoor heating applications, offering energy-efficient radiant heat. Please read all instructions carefully before installation and use.
Important Safety Information
WARNING: Risk of Fire, Electric Shock, or Injury to Persons.
- Read all instructions before installing or using this heater.
- Installation must be performed by a licensed electrician in accordance with all local electrical codes.
- Do not operate any heater with a damaged cord or plug, or after the heater malfunctions, has been dropped, or damaged in any manner.
- Do not use outdoors if not specifically rated for outdoor use. This unit is rated for outdoor use.
- Keep combustible materials, such as furniture, pillows, bedding, papers, clothes, and curtains, at least 3 feet (0.9 m) from the front of the heater and away from the sides and rear.
- To prevent a possible electrical shock, do not immerse cord, plugs, or heater in water or other liquid.
- Always disconnect power before servicing or cleaning.
- Ensure the voltage and amperage rating of the heater matches your electrical supply.
Package Contents
Verify that all components are present and undamaged upon opening the package:
- Infratech W-4024 SS Heater Unit
- Mounting Brackets (pre-attached or separate)
- Installation Hardware (screws, washers, etc.)
- Instruction Manual
Setup and Installation
Expert installation is required. Please consult a licensed electrician for proper installation to ensure safety and compliance with local codes.
- Mounting Location: Select a suitable mounting location on a wall or ceiling, ensuring adequate clearance from combustible materials. The recommended mounting height for this unit is between 7 and 11 feet.
- Secure Brackets: Attach the provided mounting brackets securely to the chosen surface. Ensure the surface can support the weight of the heater (approximately 20 pounds).
- Attach Heater: Carefully lift and attach the heater unit to the mounted brackets. Ensure it is firmly secured and level.
- Electrical Connection: A dedicated 240 Volt, 16.67 Amp circuit is required. The electrical connection must be hardwired by a licensed electrician. Ensure all wiring connections are tight and properly insulated.

Image: The Infratech W-4024 SS Stainless Steel Single Element Heater, showcasing its sleek design and heating element.

Image: Diagram illustrating the dimensions of the Infratech W-4024 SS heater: 61.25 inches in length, 8.88 inches in depth, and 8.19 inches in height.

Image: An Infratech heater installed on a patio ceiling, providing warmth to an outdoor seating area with a fireplace and outdoor kitchen.
Operating Instructions
The Infratech W-4024 SS heater is designed for simple operation once properly installed.
- Power On/Off: This heater is typically controlled by a wall-mounted on/off switch or an optional Infratech control system (e.g., INF Input Regulators, custom controls). Flip the switch to the 'ON' position to activate the heater.
- Heat Output: The W-4024 SS provides a consistent 4000 Watts of heat output. If using with compatible control systems, you may have options for varying heat intensity.
- Warm-up Time: Radiant heaters provide immediate warmth to objects and people, though the element itself will take a few moments to reach full operating temperature.
Maintenance
Regular maintenance ensures optimal performance and longevity of your heater.
- Cleaning: Ensure the heater is completely cool and disconnected from power before cleaning. Use a soft, damp cloth to wipe down the exterior. Do not use abrasive cleaners or solvents.
- Element Inspection: Periodically inspect the heating element for any visible damage or debris. If the element appears damaged, contact a qualified technician for replacement.
- Mounting Hardware: Annually check all mounting hardware to ensure it remains tight and secure.
Troubleshooting
If you encounter issues with your Infratech heater, refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Heater does not turn on. | No power supply, tripped circuit breaker, faulty switch, loose wiring. | Check power supply, reset circuit breaker, inspect switch and wiring (by a licensed electrician). |
| Insufficient heat output. | Incorrect mounting height, unit too small for area, voltage drop. | Verify mounting height, consider additional units for larger areas, consult electrician for voltage check. |
| Visible damage to heating element. | Impact, manufacturing defect. | Discontinue use immediately. Contact Infratech support or a qualified technician for element replacement. |
If the problem persists after attempting these solutions, please contact Infratech customer support or a licensed electrician.
Specifications
| Feature | Detail |
|---|---|
| Model | W-4024 SS |
| Brand | Infratech |
| Heat Output | 4000 Watts |
| Voltage | 240 Volts |
| Amperage | 16.67 Amps |
| Product Dimensions (L x D x H) | 61.25 x 8.88 x 8.19 inches |
| Item Weight | 20 pounds |
| Material | 304 Stainless Steel |
| Indoor/Outdoor Usage | Outdoor |
| Heating Coverage | Approximately 10'x10' |
| Special Feature | Energy Efficient |
Warranty and Support
The Infratech W-4024 SS heater is backed by Infratech's exclusive Three Year Warranty. This warranty covers defects in materials and workmanship under normal use.
For warranty claims, technical assistance, or replacement parts, please contact Infratech customer support directly. Ensure you have your model number (W-4024 SS) and proof of purchase available when contacting support.
For more information, visit the official Infratech website or contact their customer service department.