Sonos Arc Soundbar User Manual

Introduction

The Sonos Arc is a premium smart soundbar designed to enhance your television, movie, and music listening experience with realistic 3D sound, including Dolby Atmos. This manual provides essential information for setting up, operating, and maintaining your Sonos Arc.

What's in the Box

Upon unboxing your Sonos Arc, verify that all the following components are included:

• Sonos Arc Soundbar
• 1.5 meter HDMI cable
• Optical audio adapter
• Power Cable
• Product & warranty documentation

Setup Instructions

Follow these steps to set up your Sonos Arc soundbar:

1. Placement: Position the Sonos Arc in front of your television. Ensure it has clear line of sight to your viewing area for optimal sound projection. It can be placed on a flat surface or wall-mounted.

   

2. Connect Power: Connect the power cable to the Sonos Arc and then to a power outlet.
3. Connect to TV (HDMI eARC): Use the provided HDMI cable to connect the HDMI eARC port on your Sonos Arc to the HDMI eARC port on your television. If your TV only has an ARC port, it will still work, but for optimal Dolby Atmos support, an eARC port is recommended. If your TV lacks both ARC and eARC, use the included optical audio adapter.

   

4. Download Sonos App: Download the Sonos app on your smartphone or tablet. The app will guide you through the remaining setup steps, including connecting to your Wi-Fi network and configuring sound settings.
5. Trueplay Tuning: For optimal sound performance, use the Trueplay tuning feature within the Sonos app. This calibrates the soundbar to the unique acoustics of your room. (Note: Trueplay tuning requires an iOS device).

Operating Instructions

The Sonos Arc offers multiple control methods:

• Sonos App: Use the Sonos app to control volume, adjust EQ settings, group with other Sonos speakers, and access various music streaming services.
• TV Remote: The Sonos Arc syncs with your existing TV remote for seamless volume control.
• Touch Controls: Tap or swipe the top of the soundbar to pause/play music, adjust volume, or skip tracks.
• Voice Control: With built-in Amazon Alexa and Google Assistant, you can control your Sonos Arc using voice commands for playback, volume, and smart home integration.
• Apple AirPlay 2: Stream audio directly from your Apple devices (iPhone, iPad, Mac) to the Sonos Arc using AirPlay 2.

Key Features

• Dolby Atmos: Experience immersive 3D sound that maps sounds in space, creating a cinematic audio experience.
• Eleven High-Performance Drivers: Features eleven precisely engineered internal speakers, including two dedicated height channels, for dramatic clarity, detail, and depth.
• Speech Enhancement: Fine-tuned by sound engineers, the Arc offers crystal-clear dialogue. Activate Speech Enhancement in the Sonos app for even greater clarity.
• Night Sound: Reduce the intensity of loud effects and enhance quiet sounds for late-night viewing without disturbing others.
• Expandable System: Easily expand your home theater system by wirelessly adding a Sonos Sub (subwoofer) and rear speakers for a more immersive surround sound experience.
• Wi-Fi Connectivity: Connects to your home Wi-Fi network for stable streaming and multi-room audio.

Maintenance

To ensure the longevity and optimal performance of your Sonos Arc, follow these maintenance guidelines:

• Cleaning: Use a soft, dry cloth to clean the surface of the Sonos Arc. Avoid using abrasive cleaners, solvents, or sprays that could damage the finish or internal components.
• Ventilation: Ensure that the ventilation grilles are not obstructed to prevent overheating. Do not place the soundbar in an enclosed space without adequate airflow.
• Environmental Conditions: Keep the Sonos Arc away from direct sunlight, heat sources, and excessive moisture. It is not waterproof.
• Software Updates: Regularly check for and install software updates via the Sonos app to ensure your device has the latest features and performance enhancements.

Troubleshooting

If you encounter issues with your Sonos Arc, try the following solutions:

• No Sound:
  • Verify the power cable is securely connected.
  • Ensure the HDMI cable is correctly connected to the TV's eARC/ARC port and the Sonos Arc.
  • Check your TV's audio output settings to ensure it's set to output audio via HDMI ARC/eARC.
  • Restart both your TV and the Sonos Arc.
• Intermittent Audio/Dropouts:
  • Ensure your Wi-Fi network is stable and the Sonos Arc is within range of your router.
  • Minimize interference from other wireless devices.
  • If using Wi-Fi, try connecting the Sonos Arc directly to your router via an Ethernet cable.
• Voice Assistant Not Responding:
  • Check the microphone button on the Sonos Arc to ensure it's not muted.
  • Verify the voice assistant is properly configured in the Sonos app.
  • Ensure your Sonos Arc has a stable internet connection.
• App Connectivity Issues:
  • Restart your router, Sonos Arc, and the device running the Sonos app.
  • Ensure your Sonos app is updated to the latest version.

Specifications

Warranty and Support

The Sonos Arc comes with a Limited Warranty. For detailed warranty information, product support, and service inquiries, please refer to the product and warranty documentation included in your package or visit the official Sonos support website.

For additional resources and community forums, visit the Sonos Store on Amazon.