1. Introduction
This manual provides essential information for the safe installation, operation, and maintenance of your Infratech W-3028 WH Single Element Electric Radiant Heater. Please read all instructions carefully before installation and use. Retain this manual for future reference.
The Infratech W-3028 WH is a 3000 Watt, 208 Volt electric radiant heater designed for both indoor and outdoor applications. It features a durable 304 stainless steel construction and offers efficient, quiet heating with zero emissions.
Image 1.1: Front view of the Infratech W-3028 WH heater, showcasing its sleek design and heating element.
2. Safety Information
WARNING: Improper installation, adjustment, alteration, service, or maintenance can cause injury or property damage. Read the installation, operating, and maintenance instructions thoroughly before installing or servicing this equipment.
- Expert Installation Required: This heater requires expert electrical installation. Consult a licensed electrician for all wiring and installation procedures.
- Voltage Compatibility: Ensure the power supply voltage matches the heater's specified voltage (208 Volts).
- Clearances: Maintain minimum clearances from combustible materials as specified in the installation guide.
- Do Not Cover: Never cover the heater or block its airflow.
- Hot Surface: The heater surface becomes very hot during operation. Avoid contact.
- Children and Pets: Keep children and pets away from the heater.
- Outdoor Use: Suitable for indoor and outdoor use, but must be protected from direct water spray.
3. Product Overview
The Infratech W-3028 WH heater is designed for efficient radiant heating. Key features include:
- High Energy Efficiency: Up to 90% energy efficient.
- Zero Emissions: Operates without noise, odor, or greenhouse gases.
- Durable Construction: Made from 304 stainless steel.
- Versatile Mounting: Designed for ceiling and wall mount installations.
- UL/CUL Listed: Certified for both indoor and outdoor use.
Image 3.1: Dimensions of the Infratech W-3028 WH heater, showing its length of 61.25 inches.
Image 3.2: Close-up illustrating the 304 stainless steel construction, zero emissions, and recommended mounting heights of 7-11 feet.
4. Setup and Installation
Installation of the Infratech W-3028 WH heater must be performed by a qualified, licensed electrician in accordance with all local electrical codes and the National Electrical Code (NEC).
4.1 Mounting
The heater can be mounted on a wall or ceiling. Ensure the mounting surface is structurally sound and capable of supporting the heater's weight. Use appropriate mounting hardware (not included) for your specific installation type.
- Mounting Brackets: Utilize the provided mounting brackets to secure the heater firmly.
- Angle Adjustment: The brackets allow for angle adjustment to direct heat effectively.
- Clearances: Adhere strictly to minimum clearance requirements from combustible materials. Refer to the detailed installation guide provided with the product for specific distances.
4.2 Electrical Connection
The W-3028 WH heater operates on 208 Volts and requires a dedicated circuit. The electrical connection should be hardwired by a licensed electrician.
- Wiring Diagram: Follow the wiring diagram included in the full installation manual.
- Circuit Breaker: Install an appropriately sized circuit breaker for the 3000 Watt load.
- Control Options: This heater is compatible with On/Off Switches, INF Input Regulators, and custom control options from Infratech. Ensure any control device is rated for the heater's electrical load.
Video 4.1: An official video demonstrating the Infratech W-Series Single Element Heater, highlighting its features and design. This video is provided by Infratech Comfort.
5. Operating Instructions
Once properly installed and wired, operating your Infratech W-3028 WH heater is straightforward.
- Power On/Off: Use the dedicated wall switch or control system to turn the heater on or off.
- Heat Output: If using an INF Input Regulator or variable control, adjust the heat output to your desired comfort level.
- Warm-up Time: Radiant heaters provide immediate warmth to objects and people, not the air. Full heat output is typically achieved within a few minutes.
- Indicator Light: Some control systems may include an indicator light to show when the heater is active.
6. Maintenance
The Infratech W-3028 WH heater is designed for low maintenance operation. Regular cleaning will help maintain its appearance and performance.
- Power Off: Always ensure the heater is turned off and completely cool before performing any maintenance.
- Cleaning: Wipe the exterior surfaces with a soft, damp cloth. Do not use abrasive cleaners or solvents.
- Reflector Cleaning: Periodically inspect the reflector for dust or debris. If necessary, gently wipe with a soft, lint-free cloth.
- Element Inspection: Inspect the heating element for any visible damage. If damage is suspected, contact a qualified technician.
- No User Serviceable Parts: There are no user-serviceable parts inside the heater. Do not attempt to open or repair the unit yourself.
7. Troubleshooting
If your Infratech W-3028 WH heater is not functioning correctly, review the following common issues before contacting support.
| Problem | Possible Cause | Solution |
|---|---|---|
| Heater does not turn on | No power supply; Tripped circuit breaker; Faulty switch/control | Check power supply; Reset circuit breaker; Inspect switch/control wiring (licensed electrician only) |
| Insufficient heat output | Incorrect mounting height; Heater too far from target area; Control setting too low | Verify mounting height and location; Adjust control setting (if applicable) |
| Unusual odors or smoke | Dust accumulation (initial use); Foreign object on element; Electrical fault | Initial odors are normal; Turn off immediately and inspect for foreign objects (when cool); If persistent, contact electrician. |
8. Specifications
| Specification | Detail |
|---|---|
| Brand | Infratech |
| Model Number | W-3028 WH |
| Power Output | 3000 Watt |
| Voltage | 208 Volts |
| Color | White Finish |
| Material | 304 Stainless Steel |
| Dimensions (D x W x H) | 61.25"D x 9.4"W x 8.2"H |
| Heating Method | Radiant |
| Indoor/Outdoor Usage | Indoor, Outdoor |
| Mounting Type | Ceiling & Wall Mount |
| Special Feature | Energy Efficient |
| UPC | 810146733232 |
9. Warranty and Support
Your Infratech W-3028 WH heater is backed by Infratech's exclusive Three-Year Warranty.
- Warranty Coverage: The warranty covers defects in materials and workmanship under normal use. Please refer to the official warranty document included with your purchase for full terms and conditions.
- Customer Support: For technical assistance, warranty claims, or to purchase replacement parts, please contact Infratech customer service.
- Contact Information: Visit the official Infratech website for the most current contact details and support resources.