MOUNTUP MU0014
MOUNTUP TV Wall Mount MU0014 Instruction Manual
Model: MU0014
1. Introduction
This instruction manual provides detailed guidance for the safe and proper installation, operation, and maintenance of your MOUNTUP Full Motion Tilting TV Wall Mount, model MU0014. Please read this manual thoroughly before beginning installation to ensure correct assembly and to prevent potential damage or injury. Keep this manual for future reference.
2. Safety Information
WARNING: Failure to read and follow all instructions may result in personal injury, property damage, or voiding of your warranty. Always ensure the mounting surface can safely support the combined weight of the mount and the television.
- Do not install this product on drywall alone. It must be mounted to a single wood stud, solid concrete, or brick wall.
- Ensure all screws are tightened securely, but do not overtighten. Overtightening can damage the screws and reduce holding capacity.
- Verify VESA compatibility and TV weight before installation. This mount supports TVs from 26-55 inches and up to 88 lbs (40 kg).
- Use a stud finder to accurately locate the center of wood studs.
- Always use appropriate safety equipment, including eye protection, during installation.
- If you are unsure about any part of the installation process, consult a qualified professional.
3. Package Contents
Please check to ensure all components are present and undamaged before installation. If any parts are missing or defective, contact customer service.
- Wall Plate Assembly
- TV Bracket Arms (2 pieces)
- Mounting Hardware Kit (various screws, washers, spacers, anchors)
- Bubble Level
- Cable Ties
- Instruction Manual

Image 3.1: Overview of the MOUNTUP TV Wall Mount MU0014 and included accessories.
4. Specifications
| Feature | Specification |
|---|---|
| Model Number | MU0014 |
| Compatible TV Sizes | 26-55 inches |
| Maximum Load Capacity | 88 lbs (40 kg) |
| VESA Compatibility | 100x100mm to 400x400mm |
| Mounting Type | Wall Mount (Single Stud, Brick, Concrete) |
| Movement Type | Full Motion (Swivel, Tilt, Extension) |
| Tilt Angle | +5° / -15° |
| Swivel Angle | +/-90° (max angle depends on TV size) |
| Post-Installation Leveling | +/-3° |
| Wall Distance (Extension) | 2.5 inches (retracted) to 18.9 inches (extended) |
| Material | Alloy Steel |
| Color | Black |
| Product Dimensions | 11.02 x 9.25 x 2.76 inches (folded) |
| Item Weight | 6.55 pounds |

Image 4.1: Compatibility chart showing VESA patterns, TV size, and supported wall types.
5. Setup and Installation
The MOUNTUP MU0014 TV wall mount is designed for easy installation. Follow these steps carefully.
5.1 Pre-Installation Checklist
- Check TV Weight and VESA Pattern: Ensure your TV weighs less than 88 lbs (40 kg) and has a VESA pattern between 100x100mm and 400x400mm.
- Determine Wall Type: This mount is suitable for single wood studs, solid concrete, or brick walls. DO NOT install on drywall alone.
- Gather Tools: You will need a stud finder, drill, level, Phillips head screwdriver, and a socket wrench (for lag bolts).
5.2 Step-by-Step Installation
- Attach TV Brackets to TV:
- Carefully place your TV face down on a soft, clean surface.
- Identify the correct screws, washers, and spacers from the hardware kit that fit your TV's VESA mounting holes.
- Attach the two vertical TV bracket arms to the back of your TV using the selected hardware. Ensure the arms are centered and securely fastened.

Image 5.1: TV bracket arms secured to the back of a television.
- Mount Wall Plate to Wall:
- For Wood Stud Installation: Use a stud finder to locate the center of a single wood stud. Mark the desired height for the top mounting hole. Use the provided template or the wall plate itself to mark the remaining drill holes. Pre-drill pilot holes (recommended size: 5/32" or 4mm) into the center of the stud. Secure the wall plate using the lag bolts and washers.
- For Concrete/Brick Wall Installation: Mark the desired drill holes. Pre-drill pilot holes (recommended size: 3/8" or 10mm) to a depth of 2.36 inches (60mm). Insert concrete anchors into the pilot holes. Secure the wall plate using the lag bolts and washers.
- Use the included bubble level to ensure the wall plate is perfectly horizontal before fully tightening all lag bolts.

Image 5.2: Visual representation of the 3-step installation: Attach bracket, Mount wall plate, Hang TV.

Image 5.3: The wall plate assembly securely mounted to the wall.
- Hang TV onto Wall Plate:
- With assistance, carefully lift the TV with the attached brackets and hook them onto the wall plate.
- Ensure the TV is securely seated on the wall plate.
- Tighten the safety screws located on the bottom of the TV brackets to prevent accidental dislodging.
5.3 Post-Installation Leveling
After hanging the TV, you can make fine adjustments to ensure it is perfectly level.
- The mount allows for a +/-3° post-installation leveling adjustment.
- Loosen the leveling bolts slightly, adjust the TV to the desired level, and then re-tighten the bolts.

Image 5.4: Illustration of the +/-3 degree post-installation leveling feature.
6. Operating Instructions (Adjustments)
The MOUNTUP MU0014 offers full motion capabilities for optimal viewing angles.
6.1 Tilt Adjustment
- The TV mount allows for a tilt range of +5° (upward) to -15° (downward).
- To adjust the tilt, loosen the tilt adjustment knobs or bolts on the TV bracket arms, set the TV to the desired angle, and then securely tighten the knobs/bolts. This helps reduce glare.

Image 6.1: The TV mount allows for a tilt range of +5 degrees to -15 degrees to reduce glare.
6.2 Swivel Adjustment
- The articulating arms allow the TV to swivel up to +/-90° left or right.
- Gently push or pull the TV to achieve the desired swivel angle. The maximum swivel angle may vary depending on the size of your television.

Image 6.2: The mount provides viewing flexibility with tilt and swivel adjustments.

Image 6.3: The mount allows for +/-90 degree swivel for perfect viewing.
6.3 Extension and Retraction
- The mount can extend your TV from 2.5 inches (retracted) to 18.9 inches (extended) from the wall.
- Gently pull the TV away from the wall or push it back to adjust the distance. This feature also provides easy access to cables behind the TV.

Image 6.4: The mount retracts to 2.5 inches and extends up to 18.9 inches from the wall.

Image 6.5: The adjustable wall distance (2.5"-18.9") allows for easy cable access.
7. Maintenance
Regular maintenance helps ensure the longevity and safe operation of your TV wall mount.
- Periodic Inspection: Every few months, check all mounting screws and bolts to ensure they remain tight. Re-tighten if necessary.
- Cleaning: Wipe the mount with a soft, dry cloth. Avoid using abrasive cleaners or solvents, as they may damage the finish.
- Movement Check: Periodically move the TV through its full range of motion (tilt, swivel, extend) to ensure smooth operation. If movement becomes stiff, check for any obstructions or loose components.
8. Troubleshooting
If you encounter issues during or after installation, refer to the following common problems and solutions.
| Problem | Possible Cause | Solution |
|---|---|---|
| TV is not level after installation. | Post-installation leveling not adjusted or not tightened. | Utilize the +/-3° post-installation leveling feature. Loosen the leveling bolts, adjust the TV, and re-tighten. |
| Mount feels unstable or wobbly. | Wall plate not securely fastened to the wall stud/concrete, or TV brackets not secured to TV. | Ensure all lag bolts securing the wall plate are fully tightened. Verify TV bracket screws are tight. Re-check wall type compatibility. |
| Difficulty moving the TV (tilt/swivel/extend). | Adjustment bolts are too tight, or mechanism needs lubrication. | For tilt, loosen the tilt adjustment knobs/bolts slightly. For swivel/extension, ensure no cables are snagged. If still stiff, contact customer support. |
| Missing hardware components. | Packaging error. | Contact MOUNTUP customer service immediately for replacement parts. |
| TV does not fit the mount. | Incorrect VESA pattern or TV weight/size. | Verify your TV's VESA pattern and weight against the mount's specifications (100x100mm to 400x400mm, max 88 lbs). |
9. Warranty Information
MOUNTUP products are designed for quality and durability. For specific warranty terms and conditions applicable to your MU0014 TV Wall Mount, please refer to the product packaging or contact MOUNTUP customer support directly. Keep your proof of purchase for warranty claims.
10. Customer Support
Should you have any questions before or after your purchase, or require assistance with installation, our customer support team is available to help.
Please visit the official MOUNTUP website or refer to the contact information provided on your product packaging for the most current support options.
Note: Be sure to verify VESA compatibility, TV weight, and possible blocked input ports before purchasing or installing any TV wall mount.
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