Epson SureColor P900 17-Inch Printer User Manual

Introduction

This manual provides detailed instructions for the setup, operation, and maintenance of your Epson SureColor P900 17-Inch Printer. Please read this manual thoroughly before using the printer to ensure proper functionality and to achieve optimal print quality.

Image: The Epson SureColor P900 printer, showcasing its sleek design and a vibrant print emerging from the output tray.

1. Setup

1.1 Unpacking and Contents Verification

Carefully remove the printer from its packaging. Verify that all components listed below are present.

Image: An illustration detailing the contents included in the Epson SureColor P900 box, such as the printer, power cord, initial ink cartridges, additional maintenance box, and user guides.

• Epson SureColor P900 Printer
• Set of initial UltraChrome PRO10 ink cartridges (Photo Black, Cyan, Magenta, Yellow, Light Cyan, Light Magenta, Gray, Matte Black, Light Gray, Violet)
• Power cord
• User Guide Kit (Printer basics guide, Start Here poster)
• Accessory box
• CD/DVD tray
• Additional Maintenance Box

1.2 Power Connection

Connect the provided power cord to the printer and then to a grounded electrical outlet. Ensure the printer is placed on a stable, level surface.

1.3 Initial Ink Cartridge Installation

Follow the instructions on the printer's 4.3-inch customizable touchscreen to install the initial set of UltraChrome PRO10 ink cartridges. The printer will perform an initial ink charge, which consumes a portion of the ink. It is recommended to have a spare set of cartridges available for future replacement.

1.4 Connectivity

The SureColor P900 offers multiple connectivity options:

Image: A visual representation of the Epson SureColor P900's compatibility and connectivity features, highlighting Wi-Fi, USB 3.0, and Ethernet options for various devices like tablets, smartphones, and computers.

• Wi-Fi: Connect wirelessly to your network (2.4 GHz (802.11n) and 5 GHz Wireless (IEEE802.11 b/g/n/ac)).
• Ethernet: For a wired network connection (100 Mbit Ethernet Support).
• USB: Connect directly to a computer via Hi-Speed USB 3.0.

Refer to the "Start Here" poster for initial network setup instructions.

2. Operating Instructions

2.1 Media Loading

The SureColor P900 supports various media types and sizes up to 17 inches wide.

Image: A display of different Epson professional media types, including Legacy, Signature Worthy, and Ultra Premium Photo Paper Luster, demonstrating the printer's versatility in handling various paper stocks.

• Sheet Media: Load individual sheets up to 1.5 mm thick into the sheet feeder. The printer accommodates Epson Professional, Signature Worthy, and Legacy papers, as well as third-party media.
• Roll Media: Roll media handling is optional for the P900. If you have the optional roll media adapter, refer to its specific instructions for loading.

Ensure paper is loaded correctly to prevent jams and ensure optimal print quality. For thick papers, the printer may require individual hand-feeding and specific settings adjustments.

2.2 Printing from Devices

You can print color-managed files directly from your iOS device using an easy-to-use interface, or from laptops and PCs.

• Install the necessary printer drivers and software on your computer or mobile device.
• Select the Epson SureColor P900 from your device's print options.
• Adjust print settings such as paper type, size, and quality as needed.
• The printer features a 4.3-inch customizable touchscreen for convenient operation and status monitoring.

2.3 Advanced Printing Features

• UltraChrome PRO10 Ink: The all-new UltraChrome PRO10 Ink with Violet produces a wide color gamut for vibrant and rich colors.
• No Photo and Matte Black Ink Switching: The printer features dedicated nozzles for both Photo Black and Matte Black ink types, eliminating the need for manual switching.
• Carbon Black Driver Technology: Utilize the Carbon Black Driver mode to dramatically increase Dmax for best-in-class black density on glossy papers.
• MicroPiezo AMC Printhead: The new 10-channel MicroPiezo AMC printhead consistently delivers prints with outstanding speed, consistency, and accuracy.

Image: A detailed view of the Epson SureColor P900, highlighting its professional media handling, UltraChrome PRO10 Ink, easy-to-use touchscreen, and other advanced features.

3. Maintenance

3.1 Ink Cartridge Replacement

The printer is designed for use exclusively with genuine Epson cartridges. When an ink cartridge is low or empty, a message will appear on the touchscreen.

1. Open the ink cartridge cover.
2. Press the tab on the empty cartridge to release it, then remove it.
3. Unpack a new genuine Epson ink cartridge and shake it gently before inserting.
4. Insert the new cartridge firmly until it clicks into place.
5. Close the ink cartridge cover. The printer will initiate an ink charging cycle.

Important: Do not use non-Epson brand ink cartridges or supplies, as they may not function properly or at all and could damage the printer.

3.2 Additional Maintenance Box

The printer includes an additional maintenance box. This box collects waste ink during print head cleaning and other operations. When the maintenance box is full, the printer will prompt you to replace it. Refer to the user guide for instructions on how to replace the maintenance box.

3.3 Cleaning the Printer

Regularly clean the exterior of the printer with a soft, damp cloth. Avoid using abrasive cleaners or solvents. For internal cleaning procedures, such as print head cleaning or nozzle checks, refer to the printer's on-screen menu or the detailed user guide.

4. Troubleshooting

This section addresses common issues you might encounter with your Epson SureColor P900 printer.

4.1 Printer Not Responding

• Ensure the printer is powered on and connected securely to the power outlet.
• Check all cable connections (USB, Ethernet) or Wi-Fi connection status.
• Restart both the printer and your computer/device.
• Verify that the correct printer is selected in your application's print dialog.

4.2 Paper Jams

• If a "paper jam" error occurs, carefully open the printer covers and remove any jammed paper.
• Ensure paper is loaded correctly and not exceeding the maximum capacity.
• For thick media, ensure it is fed individually and the correct paper settings are selected in the print driver.

4.3 Print Quality Issues

• Perform a nozzle check and print head cleaning from the printer's maintenance menu.
• Ensure genuine Epson ink cartridges are installed and not expired.
• Verify that the correct paper type and print quality settings are selected in your print driver.
• If smudging occurs, especially at the start of prints, ensure the paper path is clear and consider using appropriate paper settings for media thickness.

4.4 Ink Low/Empty Messages

• The printer will indicate when an ink cartridge is low. Replace cartridges as prompted to continue printing.
• Initial ink charges consume a portion of the ink; this is normal.

5. Specifications

6. Warranty Information

The Epson SureColor P900 printer comes with a limited warranty. For specific terms, conditions, and duration of your warranty, please refer to the warranty documentation included with your product or visit the official Epson support website. Keep your proof of purchase for warranty claims.

7. Customer Support

For further assistance, technical support, or to download the latest drivers and software, please visit the official Epson support website.

• Epson Support Website: www.epson.com/support
• Epson Connect: For a list of Epson Connect enabled printers and compatible devices and apps, visit www.epson.com/connect

When contacting support, please have your printer model (P900) and serial number ready.