Zurn ZER6000AV-HET-TM

Zurn AquaSense ZER6000AV-HET-TM EZ Gear-Driven 1.28 GPF Exposed Sensor Water Closet Flush Valve

Instruction Manual

1. Introduction

This manual provides detailed instructions for the installation, operation, and maintenance of the Zurn AquaSense ZER6000AV-HET-TM EZ Gear-Driven 1.28 GPF Exposed Sensor Water Closet Flush Valve. This high-efficiency flush valve is designed for commercial restroom applications, offering reliable, hands-free operation and water conservation.

The ZER-TM Series features a ceramic disc cartridge and motor gear-driven operation for durability and precision. Its 1.28 GPF (Gallons Per Flush) rate contributes to water savings, while the polished chrome-plated finish and quiet diaphragm operation make it suitable for various commercial environments.

Zurn AquaSense ZER6000AV-HET-TM Flush Valve, main view

Figure 1: Zurn AquaSense ZER6000AV-HET-TM Flush Valve

2. Safety Information

Please read all instructions carefully before installation and operation. Failure to follow these instructions may result in property damage, personal injury, or improper product function.

  • Ensure water supply is turned off before beginning any installation or maintenance.
  • Wear appropriate personal protective equipment (PPE), such as safety glasses and gloves, during installation.
  • All plumbing work should comply with local codes and regulations.
  • Do not use abrasive cleaners or tools that may damage the chrome finish or internal components.
  • Keep batteries out of reach of children. Dispose of batteries according to local regulations.

3. What's in the Box

Verify that all components are present before beginning installation:

  • Zurn AquaSense ZER6000AV-HET-TM Flush Valve Assembly
  • 4 AA Batteries (included)
  • Installation Hardware (e.g., vacuum breaker, tailpiece, spud coupling)
  • User Manual (this document)

4. Product Overview

Familiarize yourself with the various views of the Zurn AquaSense ZER6000AV-HET-TM flush valve.

Front view of Zurn AquaSense ZER6000AV-HET-TM Flush Valve

Figure 2: Front View

Back view of Zurn AquaSense ZER6000AV-HET-TM Flush Valve

Figure 3: Back View

Side view of Zurn AquaSense ZER6000AV-HET-TM Flush Valve with sensor

Figure 4: Side View (Sensor)

Another side view of Zurn AquaSense ZER6000AV-HET-TM Flush Valve

Figure 5: Side View

5. Installation Instructions

Professional installation is recommended. Ensure all necessary tools and materials are available before starting.

5.1 Pre-Installation Checks

  • Confirm the water supply line is compatible with the flush valve's inlet connection type (Solvent Weld).
  • Ensure the water closet (toilet) spud is compatible with the flush valve's outlet connection size (3 Inches).
  • Verify that the rough-in dimensions match the requirements for the ZER6000AV-HET-TM model.

5.2 Step-by-Step Installation

  1. Turn off Water Supply: Locate the main water shut-off valve for the restroom or building and turn it off. Flush the toilet to relieve pressure.
  2. Remove Existing Flush Valve (if applicable): Carefully disconnect and remove the old flush valve assembly.
  3. Prepare Inlet and Outlet: Clean and prepare the water supply pipe and the toilet spud for connection.
  4. Assemble Flush Valve Components: Attach the tailpiece, vacuum breaker, and spud coupling to the main flush valve body as per the diagram provided with the product packaging.
  5. Connect to Water Supply: Securely connect the flush valve inlet to the water supply pipe.
  6. Connect to Toilet Spud: Attach the spud coupling to the toilet spud, ensuring a watertight seal.
  7. Install Batteries: Open the battery compartment (typically located on the top cover) and insert the 4 AA batteries, observing correct polarity. Close the compartment securely.
  8. Turn on Water Supply: Slowly open the main water shut-off valve. Check for leaks at all connections.
  9. Test Operation: Allow the sensor to detect presence and initiate a flush. Adjust the sensor range if necessary (refer to the operating instructions).
Zurn AquaSense ZER6000AV-HET-TM Flush Valve installed in a commercial restroom

Figure 6: Flush Valve Installed in a Restroom Setting

Close-up view of the Zurn AquaSense ZER6000AV-HET-TM Flush Valve installed on a toilet

Figure 7: Close-up of Installed Flush Valve

6. Operating Instructions

The Zurn AquaSense ZER6000AV-HET-TM flush valve operates automatically using an infrared (IR) sensor.

6.1 Sensor Operation

  • The advanced IR sensor detects presence both forward and downward.
  • After a user departs the sensor's detection zone, the valve will initiate a precisely timed 1.28 GPF flush.
  • The sensor is designed to prevent false flushes and ensure optimal water usage.

6.2 Manual Override

In case of power failure or for manual flushing, a manual override button is typically located on the flush valve cover. Press this button firmly to initiate a flush.

7. Maintenance

Regular maintenance ensures optimal performance and longevity of your Zurn flush valve.

7.1 Cleaning

  • Clean the exterior of the flush valve with a soft cloth and mild, non-abrasive cleaner.
  • Do not use harsh chemicals, abrasive pads, or polishes as they can damage the polished chrome finish.
  • Periodically wipe the sensor lens with a soft, damp cloth to ensure clear detection.

7.2 Battery Replacement

The flush valve is powered by 4 AA batteries, which typically last for 3 years under normal usage. A low battery indicator (if present) will signal when replacement is needed.

  1. Turn off Water Supply: Turn off the water supply to the flush valve.
  2. Access Battery Compartment: Locate and open the battery compartment cover, usually on the top or front of the sensor housing.
  3. Replace Batteries: Remove old batteries and insert new 4 AA alkaline batteries, ensuring correct polarity (+/-).
  4. Secure Compartment: Close the battery compartment cover securely.
  5. Restore Water Supply: Turn the water supply back on and test the flush valve operation.

8. Troubleshooting

Refer to the table below for common issues and their solutions.

ProblemPossible CauseSolution
No flush when sensor is activatedDead batteries; Water supply off; Sensor obstruction; Internal valve issueReplace batteries; Check water supply valve; Clean sensor lens; Contact Zurn support
Continuous flushingSensor malfunction; Debris in valve; Diaphragm issueClean sensor; Inspect and clean valve components; Replace diaphragm; Contact Zurn support
Weak flushLow water pressure; Partially closed stop valve; Clogged diaphragm filterCheck building water pressure; Ensure stop valve is fully open; Clean or replace diaphragm filter
Leaks from connectionsLoose connections; Damaged gaskets/sealsTighten connections; Replace gaskets/seals

9. Specifications

Key technical specifications for the Zurn AquaSense ZER6000AV-HET-TM flush valve:

FeatureSpecification
Model NumberZER6000AV-HET-TM
Flush Volume1.28 GPF (Gallons Per Flush)
OperationEZ Gear-Driven, Sensor Activated
MaterialHeavy-duty Brass Body
FinishPolished Chrome
Inlet Connection TypeSolvent Weld
Outlet Connection TypeNPT
Outlet Connection Size3 Inches
Power Source4 AA Batteries (included)
Battery LifeApproximately 3 years
DurabilityCeramic gear-driven operation withstands over 500,000 cycles
Environmental RatingIP65 rated construction
CertificationsADA Compliant
Product Dimensions8.13 x 9.75 x 16.75 inches
Item Weight10.9 Pounds

10. Warranty and Support

The Zurn AquaSense ZER6000AV-HET-TM Flush Valve comes with a 3-year limited warranty from the date of purchase. This warranty covers defects in materials and workmanship under normal use and service.

For warranty claims, technical assistance, or to purchase replacement parts, please contact Zurn Industries customer support:

  • Website: www.zurn.com
  • Customer Service: Refer to the Zurn website for current contact information (phone numbers, email).

Please have your model number (ZER6000AV-HET-TM) and date of purchase available when contacting support.

Related Documents - ZER6000AV-HET-TM

Preview ZURN AquaSense AV ZER Series Automatic Sensor-Operated Flushometer Manual
Installation, operation, maintenance, and parts manual for the ZURN AquaSense AV ZER Series automatic sensor-operated, battery-powered flushometer. Includes troubleshooting, repair kits, and technical specifications.
Preview Zurn AquaSense ZER-SM Series Automatic Battery-Powered Flush Valve Manual
Comprehensive manual for Zurn AquaSense ZER-SM series automatic battery-powered flush valves, covering installation, operation, maintenance, troubleshooting, and parts breakdown for models like ZER6000-SM, ZER6200-SM, ZER6003-SM, and ZER6203-SM.
Preview Zurn Wilkins ZW209FP Pressure Reducing Valve Assembly: Installation, Operation, and Maintenance
Comprehensive guide to the Zurn Wilkins ZW209FP fire protection pressure reducing valve assembly, covering installation, start-up, operation, flow characteristics, and maintenance procedures. Includes detailed instructions for main valve and PV-PRD pilot valve.
Preview Zurn NR3XL Water Pressure Reducing Valve with Integral By-Pass Check Valve and Strainer
Detailed specifications and installation guide for the Zurn NR3XL, a water pressure reducing valve designed for potable water lines. Features include an integral strainer, by-pass check valve, and low lead cast bronze body. Suitable for residential and commercial applications.
Preview ZURN AquaSense® ZG6913 & ZG6915 Series Sensor-Operated Faucets: Installation, Operation, Maintenance, and Parts Manual
Comprehensive guide for ZURN AquaSense® ZG6913 and ZG6915 sensor-operated faucets, covering installation, operation, maintenance, troubleshooting, and parts. Features battery-powered, hardwired, and connected options.
Preview Zurn NR3XL Lead-Free Pressure Reducing Valve: Installation, Maintenance, and Repair Guide
Comprehensive guide for the Zurn NR3XL Lead-Free Pressure Reducing Valve, covering installation, inspection, maintenance, repair procedures, and troubleshooting. Includes product specifications and warranty information.