1. Introduction
The OTO Ultra Back UB-68 is a 3D massage seat pad designed to provide a simulation of human hand kneading and shiatsu massage. It aims to relieve stiff and aching muscles, promoting relaxation. This manual provides essential information for the safe and effective use of your device.
2. Important Safety Information
Please read all instructions carefully before using the OTO Ultra Back UB-68. Retain this manual for future reference.
- Always unplug the device from the power outlet immediately after use and before cleaning.
- Do not use while bathing or in a shower.
- Do not place or store the device where it can fall or be pulled into a tub or sink.
- Do not immerse in water or other liquid.
- Never use pins or other metallic fasteners with this appliance.
- Close supervision is necessary when this appliance is used by, on, or near children, invalids, or disabled persons.
- Use this appliance only for its intended use as described in this manual. Do not use attachments not recommended by the manufacturer.
- Never operate this appliance if it has a damaged cord or plug, if it is not working properly, if it has been dropped or damaged, or dropped into water.
- Keep the cord away from heated surfaces.
- Never use while sleeping or drowsy.
- Never drop or insert any object into any opening.
- Do not operate where aerosol (spray) products are being used or where oxygen is being administered.
- Do not use on sensitive skin areas or where circulation is poor.
- Prolonged use of massage may lead to overheating and shorten the product's life. If overheating occurs, discontinue use and allow the unit to cool before operating.
- Consult your doctor before using this product if you are pregnant, have a pacemaker, or have any concerns regarding your health.
3. Package Contents
Upon opening the package, please verify that all items are present and in good condition:
- OTO Ultra Back UB-68 3D Massage Seat Pad
- Power Adapter
- User Manual (this document)

Image: The OTO Ultra Back UB-68 3D Massage Seat Pad packaging box, showing the product image and brand logo.
4. Product Features
The OTO Ultra Back UB-68 is equipped with several features designed for a comprehensive massage experience:
- 3D Kneading Massage: Simulates human hand massage strokes on both the neck and shoulder areas.
- Adjustable Neck Rollers: Neck rollers can be adjusted to suit individual user needs and preferences.
- Dual-Layer Airbag Massage: Features a dual-layer airbag design on the waist part, providing alternate inflating actions for a gentle swinging motion.
- Shiatsu and Rolling Massage: Offers shiatsu and rolling massage functions across the back.
- 8-Finger Rotating Massage Knobs: Covers the back, waist, and hips for a comprehensive shiatsu and rolling massage.
- Soothing Heat Therapy: Integrated heat function helps improve blood circulation in the neck and back, enhancing the massage effect.
- Vibration and Air Massage (Seat): Provides rhythmic vibration and air massage on the seat area to enhance blood circulation in the hips.
- Easy and Customizable Control: Designed for straightforward operation and personalized massage settings.
- Removable Protective Cloak: A removable cloak is included to reduce massage intensity if desired.

Image: Front view of the OTO Ultra Back UB-68 3D Massage Seat Pad, showcasing the ergonomic design and massage nodes.

Image: Side profile of the OTO Ultra Back UB-68 3D Massage Seat Pad, highlighting its contoured shape and seat cushion.
5. Setup
- Unpack: Carefully remove the massage seat pad and all accessories from the packaging. Retain packaging for storage or future transport.
- Placement: Place the OTO Ultra Back UB-68 on a sturdy chair, sofa, or any suitable seating surface. Ensure the pad is securely positioned and will not slip during use.
- Connect Power: Insert the power adapter into the designated port on the massage seat pad. Then, plug the power adapter into a standard electrical outlet.
- Prepare for Use: Ensure the protective cloak is in place if you prefer a gentler massage.
6. Operating Instructions
The OTO Ultra Back UB-68 is operated via an integrated control panel or remote control (if included). Specific button functions may vary slightly, but general operation includes:
- Power On/Off: Press the power button to start or stop the massage unit.
- Massage Modes: Select from various massage modes such as 3D kneading, shiatsu, or rolling massage for the back and neck.
- Intensity Adjustment: Adjust the intensity of the massage. The removable protective cloak can also be used to reduce intensity.
- Heat Function: Activate or deactivate the soothing heat therapy for the neck and back.
- Neck Roller Adjustment: Use dedicated controls to adjust the height or position of the neck massage rollers.
- Seat Massage: Turn on or off the vibration and air massage functions for the seat area.
- Timer: Many massage devices include an automatic shut-off timer for safety and convenience. Refer to the control panel for specific timer settings.
Note: For detailed button functions and specific program cycles, please refer to the labels on your device's control panel.
7. Maintenance and Care
Proper maintenance ensures the longevity and optimal performance of your OTO Ultra Back UB-68.
- Cleaning:
- Always unplug the device before cleaning.
- Wipe the surface with a soft, slightly damp cloth. Do not use abrasive cleaners, solvents, or strong chemicals.
- Ensure no water or liquid enters the internal components.
- The removable protective cloak can be hand-washed with mild detergent and air-dried.
- Storage:
- Store the massage seat pad in a cool, dry place when not in use.
- Avoid direct sunlight and extreme temperatures.
- Do not place heavy objects on the device.
- Cord Care:
- Do not wrap the power cord around the appliance.
- Avoid bending or twisting the power cord excessively.
8. Troubleshooting
If you encounter issues with your OTO Ultra Back UB-68, please refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Device does not power on. | Power cord not properly connected. No power from outlet. | Ensure the power adapter is securely plugged into both the device and a working electrical outlet. Test the outlet with another appliance. |
| Massage intensity feels too strong. | Protective cloak not in place. Intensity setting too high. | Attach the removable protective cloak. Reduce the intensity setting using the control panel. |
| Heat function is not working. | Heat function not activated. Device not fully warmed up. | Ensure the heat function is turned on via the control panel. Allow a few minutes for the heating elements to warm up. |
| Unusual noise during operation. | Normal operational sounds. Internal component issue. | Some operational sounds are normal. If the noise is loud or unusual, discontinue use and contact customer support. |
If the problem persists after attempting these solutions, please contact OTO customer support.
9. Specifications
- Brand: OTO
- Model Number: FO20375 (UB-68)
- Product Dimensions: 45 x 23 x 78.5 cm
- Item Weight: 40 kg
- Manufacturer: OTO
- Date First Available: 12 April 2020
10. Warranty and Support
The OTO Ultra Back UB-68 comes with a manufacturer's warranty. Please refer to the warranty card included with your product for specific terms, conditions, and duration. For technical support, service, or warranty claims, please contact OTO customer service through their official website or the contact information provided in your product packaging.
For more information, you may visit the OTO Store on Amazon.sg.