1. Introduction
This manual provides detailed instructions for the proper use, setup, and maintenance of your Sitecom USB-C Hub and HDMI Adapter (Model CN-408). Please read this manual thoroughly before using the device to ensure optimal performance and safety.
Image 1.1: Sitecom USB-C Hub and HDMI Adapter. This image displays the compact, rectangular hub with a short, integrated USB-C cable. The hub features multiple ports on its side, including HDMI and USB-A ports, and has a sleek black finish with the Sitecom logo.
2. Package Contents
Upon unpacking, please verify that all items listed below are present and in good condition:
- Sitecom USB-C Hub and HDMI Adapter (Model CN-408)
- User Manual (this document)
Image 2.1: Sitecom USB-C Hub and HDMI Adapter shown with its retail packaging. The image features the hub itself, connected via its integrated USB-C cable, alongside its white and red product box. The box highlights key features like HDMI 4K Ultra HD, USB-C 5Gbps, 2x USB-A 5Gbps, and 100W USB-C Power Delivery.
3. Product Overview
The Sitecom USB-C Hub and HDMI Adapter expands the connectivity of your USB-C enabled device, providing essential ports for various peripherals and external displays.
Image 3.1: Close-up view of the Sitecom USB-C Hub's ports. From left to right, the image clearly shows a USB-C Power Delivery input port, an HDMI output port, and two USB 3.1 Type-A ports. The hub's sleek black and grey design is visible.
Port Descriptions:
- USB-C Power Delivery (PD) Port: Connect your USB-C power adapter to charge your host device (e.g., laptop) while using the hub. Supports up to 100W power delivery.
- HDMI Port: Connect an external monitor, TV, or projector for video output. Supports resolutions up to 4K Ultra HD.
- USB 3.1 Type-A Ports (x2): Connect USB peripherals such as keyboards, mice, flash drives, or external hard drives. Supports data transfer speeds up to 5 Gbps.
- Integrated USB-C Cable: Connects the hub to your host device's USB-C port.
4. Setup Instructions
Follow these steps to set up your Sitecom USB-C Hub:
- Connect to Host Device: Plug the integrated USB-C cable of the hub into an available USB-C port on your laptop, tablet, or smartphone. Ensure your device's USB-C port supports DisplayPort Alternate Mode (Alt Mode) for video output and Power Delivery for charging.
- Connect HDMI Display (Optional): If you wish to connect an external display, plug an HDMI cable (not included) from your monitor/TV into the HDMI port on the hub.
- Connect USB Peripherals (Optional): Plug your USB devices (e.g., mouse, keyboard, USB drive) into the USB 3.1 Type-A ports on the hub.
- Connect Power Adapter (Optional): If your host device requires charging, connect your original USB-C power adapter to the USB-C Power Delivery port on the hub. The hub will pass through power to charge your host device.
5. Operating Instructions
Once connected, the hub operates automatically. No additional drivers are typically required for most operating systems.
5.1. HDMI Video Output
- After connecting an HDMI display, your host device should automatically detect the external monitor.
- You may need to adjust display settings (e.g., mirror, extend, resolution) within your operating system's display preferences.
- Ensure your HDMI cable and display support the desired resolution (e.g., 4K).
5.2. USB Data Transfer
- Connected USB devices will be recognized by your host device.
- For optimal performance, ensure USB 3.1 compatible devices are used in the USB 3.1 ports.
5.3. USB-C Power Delivery
- When a power adapter is connected to the hub's USB-C PD port, power is supplied to your host device.
- The actual charging speed depends on your host device's power requirements and the power adapter's output.
6. Maintenance
To ensure the longevity and proper functioning of your Sitecom USB-C Hub, follow these maintenance guidelines:
- Cleaning: Use a soft, dry cloth to clean the surface of the hub. Avoid using liquid cleaners, aerosols, or solvents.
- Storage: Store the hub in a cool, dry place away from direct sunlight and extreme temperatures.
- Handling: Avoid dropping the device or subjecting it to strong impacts. Do not bend or pull the integrated USB-C cable excessively.
- Ventilation: Ensure the hub is not covered during operation to allow for proper heat dissipation.
7. Troubleshooting
If you encounter issues with your Sitecom USB-C Hub, refer to the following table for common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| No video output via HDMI. | Host device USB-C port does not support DisplayPort Alt Mode. HDMI cable is faulty or not connected properly. Display settings are incorrect. | Verify your host device's USB-C port specifications. Ensure HDMI cable is securely connected. Check display settings on your host device (e.g., extend/mirror). Try a different HDMI cable or monitor. |
| USB devices are not recognized. | Hub is not fully connected to the host device. Device drivers are missing or corrupted. Power issue for high-power USB devices. | Ensure the hub's USB-C cable is fully inserted into your host device. Try connecting the USB device directly to your host device to check its functionality. For high-power devices, ensure a power adapter is connected to the hub's PD port. |
| Host device is not charging via PD port. | Power adapter is not connected or faulty. Host device does not support USB-C PD. Power adapter output is insufficient. | Ensure your USB-C power adapter is connected to the hub's PD port and to a power outlet. Verify your host device supports USB-C Power Delivery. Use a power adapter with sufficient wattage for your host device. |
| Intermittent connection. | Loose connections. Interference. | Ensure all cables are securely connected. Avoid placing the hub near sources of strong electromagnetic interference. |
8. Specifications
Technical specifications for the Sitecom USB-C Hub and HDMI Adapter (Model CN-408):
| Feature | Specification |
|---|---|
| Model Number | CN-408 |
| Hardware Interface | HDMI, USB 3.1 Type-A, USB Type-C |
| Total USB Ports | 3 (2x USB 3.1 Type-A, 1x USB-C PD) |
| Data Transfer Rate | 5 Gigabits Per Second (USB 3.1) |
| HDMI Resolution | Up to 4K Ultra HD |
| USB-C Power Delivery | Up to 100W |
| Product Dimensions (L x W x H) | 115 x 45 x 13 mm (approx. 4.5 x 1.8 x 0.5 inches) |
| Item Weight | 110 g (approx. 3.9 ounces) |
| Compatible Devices | Devices with a USB-C port supporting DisplayPort Alt Mode and Power Delivery. |
9. Safety Information
Please observe the following safety precautions:
- Do not expose the device to water, moisture, or extreme temperatures.
- Do not attempt to disassemble or modify the device. This may void the warranty and cause damage.
- Keep the device away from children.
- Use only compatible power adapters and cables.
- Disconnect the hub from your host device and power source during electrical storms or when unused for long periods.
10. Warranty and Support
For warranty information and technical support, please refer to the official Sitecom website or contact their customer service department. Keep your proof of purchase for warranty claims.
