1. Introduction
Thank you for choosing the Tronsmart Onyx Ace True Wireless Earbuds. These earbuds are designed to provide a high-quality audio experience with advanced features such as Bluetooth 5.0, Qualcomm aptX audio, environmental noise cancellation, and intuitive touch controls. This manual will guide you through the setup, operation, and maintenance of your new earbuds.
2. Package Contents
- Tronsmart Onyx Ace True Wireless Earbuds (L/R)
- Charging Case
- USB-C Charging Cable
- User Manual
- Warranty Card
3. Product Overview
Familiarize yourself with the components of your Tronsmart Onyx Ace earbuds and charging case.

Image: Earbud Internal Components. This image displays the internal structure of the Tronsmart Onyx Ace earbud, emphasizing the Qualcomm QCC3020 chip responsible for stable Bluetooth connectivity and efficient performance.
- Earbuds: Left and Right earbuds with touch control areas and microphones.
- Charging Case: Houses the earbuds for charging and storage, with LED indicators for battery status and a USB-C charging port.
- Microphones: Each earbud features multiple microphones for clear call quality and environmental noise cancellation.
4. Setup
4.1. Charging the Earbuds and Case
Before first use, fully charge the earbuds and the charging case.
- Place the earbuds into the charging case. Ensure they are correctly seated.
- Connect the USB-C charging cable to the charging port on the case and to a power source (e.g., USB wall adapter, computer USB port).
- The LED indicators on the charging case will illuminate to show charging status.
- Charging time for earbuds is approximately 1 hour 20 minutes. The charging case takes approximately 1 hour 30 minutes to fully charge.

Image: Charging and Playtime. This image highlights the extended playtime of the Onyx Ace earbuds, offering up to 5 hours on a single charge and up to 24 hours with the charging case.
4.2. Pairing with Your Device
The earbuds will automatically enter pairing mode when taken out of the charging case.
- Open the charging case. The earbuds will power on and enter pairing mode.
- On your device (smartphone, tablet, etc.), enable Bluetooth.
- Search for "Tronsmart Onyx Ace" in the list of available Bluetooth devices.
- Select "Tronsmart Onyx Ace" to connect. Once connected, you will hear an audible confirmation.
- The earbuds will automatically reconnect to the last paired device when taken out of the case, if Bluetooth is enabled on the device.
5. Operating Instructions
5.1. Power On/Off
- Power On: Open the charging case, or press and hold the touch panel on either earbud for 3 seconds.
- Power Off: Place the earbuds back into the charging case and close the lid, or press and hold the touch panel on either earbud for 5 seconds.
5.2. Wearing the Earbuds
The Onyx Ace earbuds feature a semi-in-ear design for comfortable wear.

Image: Pressure-Free Design. This image demonstrates the comfortable semi-in-ear design of the earbuds, which reduces pressure and allows for extended wear without discomfort.
Gently insert the earbuds into your ears. Adjust them for a secure and comfortable fit. The semi-in-ear design allows for some ambient sound awareness.
5.3. Touch Controls
The earbuds feature intuitive touch controls for various functions.

Image: One-Tap Control. This diagram illustrates the various touch gestures for controlling music playback, calls, and activating the voice assistant on the Onyx Ace earbuds.
- Volume Up: Single tap on the Right earbud.
- Volume Down: Single tap on the Left earbud.
- Next Track: Double tap on the Right earbud.
- Previous Track: Double tap on the Left earbud.
- Play/Pause: Double tap on either earbud.
- Answer/End Call: Double tap on either earbud.
- Reject Call: Press and hold either earbud for 2 seconds.
- Activate Voice Assistant (Siri/Google Assistant): Triple tap on either earbud.

Image: Voice Access. This image shows how to activate your device's voice assistant (Siri, Google Assistant, Cortana) directly from the earbuds with a simple tap.
5.4. Mono or Stereo Mode
You can use either earbud independently (mono mode) or both together (stereo mode).

Image: Mono or Stereo Use. This image illustrates the flexibility of using either a single earbud (mono mode) or both earbuds (stereo mode) for audio playback and calls.
- To use in mono mode, simply take one earbud out of the charging case. It will automatically connect to your device.
- To switch to stereo mode, take the second earbud out of the case. It will automatically pair with the first earbud.
6. Maintenance
6.1. Cleaning
- Regularly clean the earbuds and charging case with a soft, dry, lint-free cloth.
- Do not use harsh chemicals, cleaning solvents, or strong detergents.
- Ensure charging contacts on both earbuds and case are clean and free of debris for proper charging.
6.2. Storage
- When not in use, store the earbuds in their charging case to protect them and keep them charged.
- Store in a cool, dry place, away from extreme temperatures and direct sunlight.
6.3. Water Resistance (IPX5)
The Tronsmart Onyx Ace earbuds are rated IPX5 water-resistant, meaning they are protected against splashing water from any angle. This makes them suitable for workouts and light rain.
- Do not submerge the earbuds in water.
- The charging case is not water-resistant.
- Ensure earbuds are dry before placing them back into the charging case to prevent damage.
7. Troubleshooting
| Problem | Solution |
|---|---|
| Earbuds not pairing with device. |
|
| Only one earbud is playing sound. |
|
| Earbuds not charging. |
|
| Poor call quality. |
|
8. Specifications
| Feature | Detail |
|---|---|
| Model | Onyx Ace |
| Chip | Qualcomm QCC3020 |
| Bluetooth Version | 5.0 |
| Bluetooth Profiles | HFP/HSP/AVRCP/A2DP |
| Audio Codecs | aptX, AAC, SBC |
| Connection Distance | Up to 15 meters (50 feet) |
| Speaker Diameter | 13 mm |
| Microphone Sensitivity | -42dB ± 1dB |
| Impedance | 32 Ω |
| Frequency Range | 20 - 20K Hz |
| Playtime (Earbuds) | Up to 5 hours (50% volume) |
| Playtime (with Charging Case) | Up to 24 hours (50% volume) |
| Earbud Battery | 40 mAh |
| Charging Case Battery | 400 mAh |
| Earbud Charging Time | Approx. 1 hour 20 minutes |
| Case Charging Time | Approx. 1 hour 30 minutes |
| Standby Time (Earbuds) | Approx. 60 hours |
| Standby Time (Charging Case) | Approx. 90 days |
| Earbud Weight | Approx. 4 g |
| Charging Case Weight | Approx. 37 g |
| Water Resistance | IPX5 |
| Control Method | Touch, Voice |
| Charging Port | USB-C |
9. Warranty and Support
The Tronsmart Onyx Ace earbuds come with a warranty card included in the package. Please refer to the warranty card for detailed terms and conditions.
For technical support, product inquiries, or warranty claims, please contact Tronsmart customer service through their official website or the retailer from whom you purchased the product.





