Helix ETHTWSPKS
Helix BoomWireless User Manual
Truly Wireless Earbuds with Speaker
Introduction
Welcome to the user manual for your Helix BoomWireless Truly Wireless Earbuds with Speaker. This 2-in-1 audio solution is designed for versatility, allowing you to seamlessly switch between personal listening and shared audio experiences. Please read this manual carefully to ensure proper use, optimal performance, and longevity of your device.
Product Overview
The Helix BoomWireless system combines truly wireless earbuds with a portable speaker, offering an all-in-one audio solution. It features Bluetooth 5.0 connectivity, SecureLock fit for active use, IPX4 water resistance, and auto-pairing for convenience.
Key Features
- SecureLock Fit: Keeps earbuds securely in place during high-intensity workouts.
- Auto-Pairing Technology: Ensures effortless and quick setup.
- IPX4 Water Resistant: Protects against sweat and water splashes, ideal for active lifestyles.
- Built-in Microphone: For hands-free calls.
- 2-in-1 Design: Transforms from personal earbuds to a portable speaker system.
- Extended Playtime: Up to 4 hours of continuous playback with earbuds, and the charging case provides 4 full charges.
What's in the Box
- True Wireless Earbuds
- Charging Case (integrated with speaker)
- USB Cable
- User Manual
Figure 1: Helix BoomWireless Earbuds and Speaker System with one earbud removed from the charging case.
Video 1: Official product video showcasing the Helix BoomWireless Truly Wireless Earbuds and their features.
Setup
1. Charging the Device
Before first use, fully charge your Helix BoomWireless system. Connect the provided USB cable to the charging port on the speaker case and a compatible USB power source. The indicator lights on the earbuds and case will show charging status. A full charge typically takes approximately 2 hours.
2. Initial Pairing (Earbuds)
- Ensure the earbuds are in the charging case and the case is open.
- On your device (smartphone, tablet, etc.), enable Bluetooth.
- Search for "Helix BoomWireless" in the list of available Bluetooth devices.
- Select it to pair. Once paired, the earbuds will automatically connect to your device when removed from the case and Bluetooth is enabled.
Figure 2: Close-up view of the two Helix BoomWireless earbuds, showing their compact design and indicator lights.
Operating Instructions
Earbud Controls (Touch Sensitive)
- Play/Pause: Single tap on either earbud.
- Next Track: Double tap on the right earbud.
- Previous Track: Double tap on the left earbud.
- Answer/End Call: Single tap on either earbud during an incoming call.
- Reject Call: Press and hold either earbud for 2 seconds during an incoming call.
- Activate Voice Assistant: Triple tap on either earbud.
Speaker Mode
To use the portable speaker, simply place both earbuds into their respective slots within the charging case and close the lid. The speaker will automatically activate and play audio from your paired device. To switch back to earbud mode, open the case and remove the earbuds.
Figure 3: The Helix BoomWireless speaker case being used poolside, demonstrating its portability and shared audio capability.
Maintenance
Cleaning
Regularly clean your earbuds and speaker case with a soft, dry, lint-free cloth. Do not use abrasive cleaners, alcohol, or chemical solvents. For the ear tips, gently remove them and clean with a damp cloth, ensuring they are completely dry before reattaching.
Storage
When not in use, store the earbuds in their charging case to protect them and keep them charged. Store the entire unit in a cool, dry place away from direct sunlight and extreme temperatures.
Water Resistance (IPX4)
The Helix BoomWireless is IPX4 water resistant, meaning it is protected against splashing water from any direction. This makes it suitable for workouts and light rain. However, it is not designed for submersion in water. Do not expose the device to running water or use it while swimming or showering.
Figure 4: The Helix BoomWireless speaker case positioned near a person during exercise, highlighting its suitability for active use due to its IPX4 water resistance.
Troubleshooting
If you encounter any issues with your Helix BoomWireless, please refer to the table below for common problems and their solutions.
| Problem | Possible Cause | Solution |
|---|---|---|
| No sound from earbuds/speaker | Device not paired; Low battery; Volume too low. | Ensure device is paired and Bluetooth is on. Charge the unit. Increase volume on both device and unit. |
| Earbuds not charging | Improper placement in case; Dirty charging contacts; Faulty cable/adapter. | Ensure earbuds are correctly seated. Clean charging contacts. Try a different USB cable or power adapter. |
| Intermittent connection | Too far from device; Interference; Low battery. | Move closer to the paired device. Avoid strong Wi-Fi signals or other Bluetooth devices. Charge the unit. |
| Speaker not activating | Earbuds not properly seated; Case lid not closed. | Ensure both earbuds are fully inserted into their slots and the case lid is closed. |
Specifications
| Feature | Detail |
|---|---|
| Model Name | Helix BoomWireless (Model: ETHTWSPKS) |
| Connectivity Technology | Bluetooth 5.0 |
| Earbud Battery Life | Up to 4 hours runtime |
| Charging Case Capacity | Provides 4x full charges for earbuds |
| Water Resistance Level | IPX4 (Sweat and Water Resistant) |
| Control Method | Touch Control |
| Built-in Microphone | Yes |
| Material | Plastic, Silicone |
| Dimensions (Package) | 6.93 x 4.17 x 1.89 inches |
| Item Weight | 11.2 ounces |
| Recommended Uses | Exercising, Gaming, Music, Travel |
Warranty and Support
For warranty information and customer support, please refer to the documentation included in your product packaging or visit the official Helix website. Keep your proof of purchase for any warranty claims.
If you require further assistance or have questions not covered in this manual, please contact Helix customer service.
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