Helix Juice Orange Wireless Charger Instruction Manual

1. Product Overview

The Helix Juice Orange Wireless Charger is a QI-certified dual 10-watt wireless charging pad designed for convenient and efficient charging of compatible devices. Its compact, folding design makes it portable for travel and everyday use. This charger allows you to power up to two Qi-enabled devices simultaneously.

Image: The Helix Juice Orange Wireless Charger is shown being placed into a purse, demonstrating its compact and portable nature for on-the-go use.

2. What's in the Box

Please check the package contents. If any items are missing or damaged, contact customer support.

• Helix Juice Orange Dual Wireless Charging Pad
• USB-C to USB-A Cable

3. Setup Instructions

1. Connect Power: Insert the USB-C end of the provided cable into the charging pad's USB-C input port. Connect the USB-A end to a compatible USB power adapter (not included) with a minimum output of 10W for optimal performance.
2. Power On: Once connected to a power source, the charger is ready for use. The LED indicator will briefly illuminate to confirm power connection.

4. Operating Instructions

The Helix Juice Orange Wireless Charger supports simultaneous charging for two Qi-enabled devices.

1. Place Device: Open the charging pad. Place your Qi-enabled smartphone, earbuds, or other compatible device directly onto one of the charging surfaces. Ensure the device is centered on the pad for efficient charging.
2. Initiate Charging: Charging will begin automatically upon proper placement. The LED indicator on the charger will illuminate to show that a device is actively charging.
3. Dual Charging: To charge a second device, place it on the other charging surface. Both devices will charge simultaneously at up to 10W each.
4. Charging Status: Refer to your device's screen or its own charging indicator for precise charging status. The charger's LED provides a general indication of active charging.

Image: Two smartphones are shown wirelessly charging simultaneously on the Helix Juice Orange Wireless Charger, demonstrating its dual charging capability.

Image: A smartphone and a pair of wireless earbuds are shown charging on the Helix Juice Orange Wireless Charger, highlighting its universal compatibility with various Qi-enabled devices.

Image: A smartphone is shown charging on the Helix Juice Orange Wireless Charger, with the subtle LED light visible, indicating the charging status.

5. Maintenance

• Cleaning: Disconnect the charger from the power source before cleaning. Use a soft, dry cloth to wipe the surface. Avoid using harsh chemicals or abrasive materials.
• Storage: When not in use, store the charger in a cool, dry place, away from direct sunlight and extreme temperatures. The folding design helps protect the charging surfaces.
• Handling: Avoid dropping the charger or subjecting it to strong impacts, which could damage internal components.

6. Troubleshooting

• Device Not Charging:
  • Ensure your device is Qi-enabled.
  • Verify the charger is properly connected to a working power source.
  • Reposition the device on the charging pad to ensure it is centered.
  • Remove any thick phone cases (over 3mm) or metallic objects between the device and the charger.
• Slow Charging:
  • Ensure your power adapter provides sufficient output (at least 10W per pad).
  • Check if the device is properly aligned on the charging pad.
  • Avoid using the device while it is charging, as this can slow down the process.
• LED Indicator Not On:
  • Check the power connection to the charger and the wall outlet.
  • Try a different USB power adapter and cable.

7. Specifications

8. Warranty and Support

This Helix Juice Orange Wireless Charger comes with a 3-year warranty from the date of purchase. Please retain your proof of purchase for warranty claims.

For technical support, warranty inquiries, or further assistance, please refer to the contact information provided with your product packaging or visit the official Helix website.