Introduction
Thank you for choosing Helix 3.5mm Wired Earbuds. This manual provides essential information for setting up, operating, and maintaining your earbuds to ensure optimal performance and longevity. Please read this manual thoroughly before use.
What's in the Box
Verify that all items are present in the package:
- Helix 3.5mm Wired Earbuds (Model: ETHAUD35W)

Image: The Helix 3.5mm Wired Earbuds, showing the white earbuds, the 3.5mm audio jack, and the in-line control module.
Setup
Connecting Your Earbuds
- Identify the 3.5mm Audio Jack: Locate the 3.5mm audio port on your device (smartphone, tablet, laptop, etc.). This port is typically a small, circular opening.
- Insert the Connector: Gently insert the 3.5mm audio jack of the Helix earbuds into your device's audio port until it is fully seated.
- Verify Connection: Once connected, audio from your device should now play through the earbuds. Adjust the volume on your device as needed.

Image: A smartphone with the Helix 3.5mm Wired Earbuds connected, illustrating the "Plug and Play Design" and compatibility with devices featuring a 3.5mm Aux Port.
Operating Instructions
In-line Remote Control
Your Helix earbuds feature an in-line remote control with a built-in microphone for convenient audio management and hands-free communication.
- Play/Pause Music: Press the button once to play or pause audio playback.
- Answer/End Calls: Press the button once to answer an incoming call or end an active call.
- Reject Call: Press and hold the button for approximately 2 seconds to reject an incoming call.
- Next Track: Press the button twice quickly to skip to the next song.
- Previous Track: Press the button three times quickly to go back to the previous song.
- Voice Assistant: (Functionality may vary by device) Press and hold the button to activate your device's voice assistant (e.g., Siri, Google Assistant).

Image: Visual representation of key features including Superior HD Audio, Hands-Free Calling via the built-in microphone, and the Ultra-Slim Case Compatible Connector.
Wearing the Earbuds
For optimal sound quality and comfort, ensure the earbuds are securely placed in your ears. The soft comfort gels are designed for a custom fit.

Image: A person wearing the Helix 3.5mm Wired Earbuds, demonstrating a secure and universal fit with soft comfort gels.
Maintenance
- Cleaning: Gently wipe the earbuds and cable with a soft, dry cloth. Do not use harsh chemicals or abrasive materials.
- Storage: When not in use, store the earbuds in a clean, dry place, preferably in a protective pouch, to prevent tangling and damage.
- Avoid Moisture: Keep the earbuds away from water and excessive moisture.
- Cable Care: Avoid sharp bends or excessive pulling on the cable to prevent internal wire damage.
Troubleshooting
| Problem | Solution |
|---|---|
| No sound from earbuds. |
|
| Microphone not working. |
|
| Controls (play/pause, skip) not responding. |
|
Specifications
| Feature | Detail |
|---|---|
| Model Number | ETHAUD35W |
| Connectivity | Wired, 3.5mm Aux Connector |
| Audio Features | HD Sound, Deep Bass |
| Microphone | Built-in for Hands-Free Calling |
| Controls | Track Controls (Play/Pause, Next/Previous) |
| Weight | 1.58 ounces (approx. 45 grams) |
| Color | White |
Warranty and Support
For warranty information or technical support, please refer to the documentation included with your purchase or visit the official Helix website. Keep your proof of purchase for warranty claims.
Manufacturer: Helix





