1. Introduction
Thank you for choosing the MOUNTUP Single Computer Monitor Stand. This full motion gas spring desk monitor arm is designed to enhance your workspace ergonomics by providing flexible positioning for your monitor. It is compatible with most flat and curved computer monitors from 17 to 32 inches, supporting a maximum weight of 17.6 lbs. This manual will guide you through the installation, operation, and maintenance of your new monitor mount.
2. Safety Information
Please read and understand all instructions before installation and use. Failure to do so may result in personal injury or property damage. If you have any questions, please contact MOUNTUP customer support.
- Do not exceed the maximum weight capacity of 17.6 lbs (8 kg).
- Ensure the desk surface is stable and strong enough to support the combined weight of the mount and monitor.
- Always keep the arm in a horizontal position during gas spring tension adjustment to prevent injury or damage.
- Use all provided hardware and follow the installation steps precisely.
- Keep children and pets away during installation.
3. Packing List
Verify that all components are present and undamaged before beginning installation.
Figure 3.1: Key features and compatibility of the MOUNTUP monitor mount.
The package should include:
- Monitor Arm Assembly (Upper and Lower Arms)
- Desk Pole
- C-Clamp Base
- Grommet Base Components
- VESA Plate
- All necessary screws, washers, and Allen keys
- Instruction Manual
4. Setup and Installation
Choose between C-Clamp or Grommet mounting based on your desk type and preference.
Figure 4.1: The monitor mount offers both C-Clamp and Grommet mounting options.
4.1 C-Clamp Installation
- Attach the C-clamp base to the desk pole using the provided screws and Allen key.
- Position the assembled clamp and pole on the edge of your desk.
- Tighten the C-clamp screw until the mount is securely fastened to the desk. Ensure it is stable and does not wobble.
4.2 Grommet Installation
- Disassemble the C-clamp by removing the screw and plate.
- Insert the desk pole through the grommet hole in your desk.
- Secure the pole from underneath the desk using the grommet base plate and tightening knob.
4.3 Attaching VESA Plate to Monitor
- Carefully place your monitor face down on a soft, clean surface.
- Align the VESA plate with the mounting holes on the back of your monitor (75x75mm or 100x100mm).
- Secure the VESA plate to the monitor using the appropriate screws. Do not overtighten.
4.4 Attaching Monitor to Arm
- Slide the VESA plate with the attached monitor onto the monitor arm's mounting head.
- Ensure the monitor is fully seated and then tighten the security bolt to prevent accidental detachment.
4.5 Cable Management
Route your monitor cables through the integrated cable management clips on the arm and pole to maintain a tidy workspace.
Figure 4.2: Effective cable management keeps your desk organized.
4.6 Installation Video Guide
Video 4.1: A detailed installation guide for the MOUNTUP Single Monitor Mount (MU0025).
5. Operating and Adjustments
The MOUNTUP monitor arm offers full motion capabilities for optimal viewing comfort.
Figure 5.1: The monitor arm provides extensive adjustability for ergonomic positioning.
5.1 Gas Spring Tension Adjustment
Adjust the gas spring tension to match your monitor's weight for smooth and stable positioning. Keep the arm in a horizontal position during adjustment.
Figure 5.2: Adjusting the gas spring tension for optimal monitor support.
- If the arm shoots up: Turn the adjustment screw clockwise ("-" direction) to reduce tension for a lighter monitor.
- If the arm falls down: Turn the adjustment screw counter-clockwise ("+" direction) to increase tension for a heavier monitor.
5.2 Tilt Adjustment
The monitor can tilt +90° (up) and -45° (down) to reduce glare and optimize viewing angles.
- Loosen the tilting bolt on the VESA plate.
- Position the screen to your desired angle.
- Retighten the tilting bolt to fix the angle.
5.3 Swivel and Rotation
The arm allows for extensive swivel and 360° rotation for landscape or portrait orientation.
Figure 5.3: Achieve perfect viewing angles with 360-degree rotation.
- Lower Arm Swivel: ±135°
- Upper Arm Swivel: ±180°
- Screen Swivel: ±90°
- Screen Rotation: 360°
5.4 Adjustment Video Guide
Video 5.1: Guide to Gas Spring Tension & Tilting Adjustment for MOUNTUP Monitor Mount (MU0025).
Video 5.2: Demonstration of the MOUNTUP Single Monitor Desk Mount (MU0025) functions.
6. Maintenance
Regular maintenance ensures the longevity and optimal performance of your monitor mount.
- Cleaning: Wipe the mount with a soft, damp cloth. Avoid abrasive cleaners or solvents that may damage the finish.
- Inspection: Periodically check all screws and connections to ensure they are tight and secure. Retighten if necessary.
- Gas Spring: If the gas spring tension feels off, refer to Section 5.1 for adjustment instructions.
7. Troubleshooting
If you encounter any issues, refer to the following common problems and solutions:
- Monitor arm falls down or shoots up: This indicates incorrect gas spring tension. Refer to Section 5.1 for proper adjustment based on your monitor's weight.
- Monitor tilts forward or backward unexpectedly: The tilting bolt may be loose. Refer to Section 5.2 to loosen, adjust, and retighten the tilting bolt.
- Mount feels unstable or wobbly: Ensure the C-clamp or grommet base is securely tightened to the desk. Check all connection points on the arm and VESA plate.
- Difficulty moving the arm: The tension might be too high for a lighter monitor, or the joints might need lubrication (though typically not required for gas spring arms). Ensure no cables are snagged.
If problems persist, please contact customer support.
8. Specifications
| Feature | Specification |
|---|---|
| Model Number | MU0025 |
| Compatible Screen Size | 17 to 32 Inches |
| Weight Capacity | 4.4 - 17.6 lbs (2 - 8 kg) |
| VESA Compatibility | 75x75mm, 100x100mm |
| Mounting Type | C-Clamp / Grommet Base |
| C-Clamp Desk Thickness | 0.39" - 3.15" (10-80mm) |
| Grommet Desk Thickness | 0.39" - 3.15" (10-80mm) |
| Grommet Hole Diameter | 0.39" - 2.36" (10-60mm) |
| Material | Steel, Aluminum, Plastic |
| Color | Black |
| Max Height (from desk) | 22.64" (57.5cm) |
| Max Extension | 19.8" (50.3cm) |
| Tilt Range | +90° / -45° |
| Screen Swivel | ±90° |
| Screen Rotation | 360° |
9. Warranty and Support
All MOUNTUP monitor mounts are backed by 3-year support. Our friendly customer support team is available to answer any questions within 12 hours. For assistance, please visit the official MOUNTUP website or contact us directly through your purchase platform.
