Weiser 9GED25000-004

Weiser Halo WiFi Smart Lock with Touchscreen

Instruction Manual

Model: 9GED25000-004

Introduction

The Weiser Halo WiFi Smart Lock with Touchscreen offers advanced security and convenient access control for your home. This smart lock connects directly to your existing home Wi-Fi network, eliminating the need for a separate hub. With the Weiser app, you can operate, manage, and monitor your lock remotely from anywhere with an internet connection. This manual provides detailed instructions to help you install, set up, operate, and maintain your Weiser Halo Smart Lock.

Weiser Halo WiFi Smart Lock, showing the exterior touchscreen keypad and the interior thumb turn.

Figure 1: Weiser Halo WiFi Smart Lock (Exterior and Interior Units)

Box Contents

Before beginning installation, please verify that all components are present in your package:

  • Interior Assembly Unit
  • Exterior Assembly Unit
  • Adjustable Latch
  • Strike Plate
  • Mounting Plate
  • Adapter Ring
  • 4 x AA Batteries
  • Battery Tray
  • SmartKey® Tool
  • 2 Weiser® Keys
  • Screws (various sizes)
  • Installation Instructions (this manual)
All components included in the Weiser Halo Smart Lock box, laid out neatly.

Figure 2: Included Components

Installation Guide

The Weiser Halo Smart Lock is designed for easy installation, typically requiring only a screwdriver. It fits most standard doors 1-3/8" to 1-3/4" thick with an adjustable backset (2-3/8" or 2-3/4").

  1. Prepare the Door: Ensure your door is properly prepped for a deadbolt. Check the bore hole and backset dimensions.
  2. Install the Latch: Insert the adjustable latch into the door edge. Ensure the latch is oriented correctly with the 'UP' arrow facing upwards.
  3. Install the Exterior Assembly: Place the exterior keypad assembly onto the door, feeding the cable through the bore hole.
  4. Install the Mounting Plate: Secure the mounting plate to the door using the provided screws, ensuring it aligns with the exterior assembly.
  5. Install the Interior Assembly: Connect the cable from the exterior assembly to the interior assembly. Carefully tuck the excess cable into the recess. Attach the interior assembly to the mounting plate with the remaining screws.
  6. Install Batteries: Insert the 4 AA batteries into the battery tray and slide the tray into the interior assembly.
  7. Perform Door Handing: After installation, the lock will automatically perform a door handing process to learn the orientation of your door. Follow the prompts on the lock or in the Weiser app.
A screwdriver next to the Weiser Halo Smart Lock, illustrating the ease of installation.

Figure 3: Easy Installation Process

Setup and Connectivity

The Weiser Halo Smart Lock connects directly to your home Wi-Fi network for remote access and smart home integration.

  1. Download the Weiser App: Search for the 'Weiser App' on the Apple App Store or Google Play Store and install it on your smartphone.
  2. Create an Account: Open the app and follow the on-screen instructions to create a new user account.
  3. Add Your Lock: In the Weiser app, select the option to add a new device. Follow the in-app prompts to connect your Halo Smart Lock to your home's Wi-Fi network. This process typically involves putting the lock into pairing mode and entering your Wi-Fi credentials.
  4. Remote Access: Once connected, you can lock and unlock your door remotely from your smartphone using the Weiser app, from anywhere with an internet connection.
A person relaxing on a beach, remotely controlling their Weiser Halo Smart Lock via a smartphone app.

Figure 4: Control Your Lock From Anywhere

Operation

Unlocking and Locking

  • Keypad: Enter your valid user code on the touchscreen keypad, then press the checkmark button to unlock. To lock, simply press the lock icon on the keypad.
  • Key: Use the physical key provided to manually unlock or lock the deadbolt.
  • Weiser App: Use the lock/unlock function within the Weiser app on your smartphone.
  • Thumb Turn: From the interior, manually turn the thumb turn to lock or unlock the deadbolt.

Managing User Codes

The Weiser Halo Smart Lock can store up to 250 unique user codes. You can create permanent, one-time, or scheduled entry codes through the Weiser app.

  • Adding Codes: In the Weiser app, navigate to the 'Access Codes' section and follow the instructions to add new codes. You can assign names to codes for easy identification.
  • Deleting Codes: Codes can be deleted at any time through the app.
  • Scheduling Codes: Set specific days and times for codes to be active, ideal for guests or service providers.
Various scenarios showing how access can be shared with different types of users (one-time, anytime, weekly) using the Weiser app's access code management feature.

Figure 5: Share Guest Access

Auto-Lock Feature

The auto-lock feature automatically locks your door after a set duration following entry or exit, providing hands-free locking and enhanced peace of mind. This duration can be customized within the Weiser app.

A family leaving their home, with an inset showing the Weiser Halo Smart Lock, illustrating the auto-lock feature for added safety.

Figure 6: Auto-Lock Functionality

Smart Home Integration

The Weiser Halo Smart Lock is compatible with popular voice assistants like Amazon Alexa and Google Assistant (functionality primarily from Android devices). This allows for voice control and integration into smart home routines.

  • Voice Control: Use voice commands to lock your door (e.g., "Alexa, lock the front door.").
  • Automations: Set up custom automations, such as locking the door at a specific time each night or turning on lights when the door is unlocked.
A Weiser Halo Smart Lock on a door, with a smart speaker nearby, demonstrating voice control integration with Alexa and Google Home.

Figure 7: Smart Home Integration

Monitoring and Alerts

The Weiser app provides real-time monitoring and alerts for your lock's activity.

  • View Lock Activity: Access a detailed history of lock and unlock events, including who accessed the door and when.
  • Real-Time Phone Alerts: Receive instant notifications on your smartphone for various events, such as lock/unlock actions or tampering attempts.
  • Lock Tampering Detection: The lock is equipped with features to detect and alert you to potential tampering.
A person looking at their smartphone with the Weiser app open, showing lock activity, with the Weiser Halo Smart Lock and a house in the background, emphasizing home monitoring.

Figure 8: Monitor Your Home

SmartKey Security

The Weiser Halo Smart Lock features SmartKey Security, allowing you to re-key the lock yourself in seconds. This is useful if you've recently moved, lost keys, or wish to use a single key for multiple Weiser SmartKey compatible locks.

  1. Insert Existing Key: Insert your currently working key fully into the keyhole.
  2. Turn Key: Turn the key 90 degrees clockwise (to the horizontal position).
  3. Insert SmartKey Tool: While holding the key in the horizontal position, insert the SmartKey tool firmly into the small hole next to the keyway.
  4. Remove Keys: Remove the SmartKey tool first, then remove the existing key.
  5. Insert New Key: Insert your new key fully into the keyhole.
  6. Turn New Key: Turn the new key 90 degrees counter-clockwise (back to the vertical position).
  7. Test New Key: Remove the new key and test it to ensure the re-keying process was successful.
Diagram illustrating the SmartKey Security re-keying process with a key and the SmartKey tool.

Figure 9: SmartKey Security Re-keying

Maintenance

To ensure optimal performance and longevity of your Weiser Halo Smart Lock, follow these maintenance guidelines:

  • Battery Replacement: The lock requires 4 AA batteries. When the battery level is low, you will receive notifications through the Weiser app and potentially visual/audible alerts from the lock itself. To replace batteries, slide open the battery cover on the interior assembly, remove the old batteries, and insert new ones, ensuring correct polarity.
  • Cleaning: Clean the touchscreen and exterior surfaces with a soft, damp cloth. Avoid abrasive cleaners or solvents that could damage the finish.
  • Door Alignment: Periodically check that your door and frame are properly aligned. Misalignment can cause the deadbolt to bind, leading to increased battery drain and reduced performance.

Troubleshooting

If you encounter issues with your Weiser Halo Smart Lock, refer to the following common problems and solutions:

ProblemPossible CauseSolution
Lock not responding / Dead batteryBatteries are depleted.Replace all 4 AA batteries with new, high-quality alkaline batteries.
Lock frequently goes offline / Wi-Fi connectivity issuesWeak Wi-Fi signal; Router too far; Network interference.Ensure the lock is within range of your Wi-Fi router. Consider a Wi-Fi extender if necessary. Check for network interference from other devices. Restart your router.
Keypad not responding to touchSecure mode activated; Accidental touches prevented.If 'Secure Mode' is enabled, the keypad may require a specific sequence (e.g., 4+6) to activate. Disable this feature in the app if not desired. Ensure hands are clean and dry.
Deadbolt binds or does not extend fullyDoor/frame misalignment; Latch not installed correctly.Check door and frame alignment. Ensure the strike plate is properly aligned with the deadbolt. Verify the latch was installed with the correct orientation.
Cannot add or delete user codesLock is offline; App synchronization issue.Ensure the lock is connected to Wi-Fi and online in the Weiser app. Try closing and reopening the app.

For further assistance, refer to the Weiser app's help section or contact Weiser customer support.

Specifications

FeatureDetail
BrandWeiser
Model NameHalo Touch Smart Lock Deadbolt
Model Number9GED25000-004
ColorMatte Black
MaterialMetal
Lock TypeKey Lock, Smart Lock
Special FeatureTouchscreen, Wi-Fi Enabled
Connectivity ProtocolWi-Fi
Control MethodTouch, Hand Control, SmartThings App
Power Source4 AA Batteries (Included)
Item Dimensions (L x W x H)2.88 x 1.19 x 5.63 inches
Item Weight4 Pounds
Door Compatibility1-3/8" to 1-3/4" thick doors, adjustable backset (2-3/8" or 2-3/4")
User CodesUp to 250
UPC059184399653

Warranty and Support

Weiser products are designed for durability and reliability. For specific warranty information regarding your Weiser Halo WiFi Smart Lock, please refer to the warranty card included with your product or visit the official Weiser website. For technical support, troubleshooting assistance, or to inquire about replacement parts, please contact Weiser customer service through their official channels.

© 2024 Weiser. All rights reserved.

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