Introduction
This manual provides comprehensive instructions for the JBL Quantum One USB wired over-ear professional gaming headset. It covers essential information regarding product features, setup, operation, maintenance, and troubleshooting to ensure optimal performance and user experience. Please read this manual thoroughly before using your headset.
What's in the Box
Verify that all the following components are included with your JBL Quantum One headset:
- JBL Quantum ONE headset
- 3.5mm audio cable
- Calibration microphone
- Detachable boom microphone
- Windshield foam for microphone
- Type-C to A cable with Game Chat Balance Dial
- Quick Start Guide
- Warranty card
- Safety Sheet
Image: All included accessories for the JBL Quantum One headset, neatly laid out.
Product Overview
The JBL Quantum One headset features a robust design with intuitive controls for an immersive gaming experience.
Image: Front-side view of the JBL Quantum One headset, showcasing its design and detachable microphone.
Headset Components and Controls
- Detachable Boom Microphone: For clear voice communication.
- Volume Control Dial: Adjusts headset audio volume.
- Microphone Mute/Unmute Button: Toggles microphone status.
- Active Noise Cancelling (ANC) Button: Activates or deactivates noise cancellation.
- JBL QuantumSPHERE 360 Button: Toggles spatial audio features (PC only).
- USB-C Port: For PC connection and charging.
- 3.5mm Audio Jack: For multi-platform compatibility.
- Game Chat Balance Dial (on Type-C to A cable): Adjusts the balance between game audio and chat volume.
Image: Rear view of the JBL Quantum One headset, highlighting the control buttons located on the left earcup.
Image: The JBL Quantum One headset positioned on a gaming desk, illustrating its customizable RGB lighting effects.
Setup
1. PC Connection (USB)
For full functionality, including JBL QuantumSPHERE 360 and JBL QuantumENGINE software customization, connect the headset to your PC using the provided Type-C to A cable with the Game Chat Balance Dial.
- Connect the USB-C end of the cable to the headset.
- Connect the USB-A end of the cable to an available USB port on your PC.
- Install the JBL QuantumENGINE software from the official JBL website for advanced settings and calibration.
- Attach the detachable boom microphone to the headset.
2. Console/Mobile Connection (3.5mm)
The headset is compatible with Xbox, PlayStation, Nintendo Switch, Mobile, Mac, and VR devices via the 3.5mm audio cable. Note that features powered by JBL QuantumENGINE (JBL QuantumSPHERE 360, RGB, EQ, Microphone settings) are only available on PC.
- Connect the 3.5mm audio cable to the headset's 3.5mm audio jack.
- Connect the other end of the 3.5mm cable to your console controller, mobile device, or other compatible audio source.
- Attach the detachable boom microphone if voice communication is required.
3. Microphone Setup
The detachable boom microphone provides clear voice pickup. For optimal performance, ensure the windshield foam is placed over the microphone.
- Insert the boom microphone into the dedicated port on the left earcup until it clicks into place.
- Position the microphone approximately 1-2 inches from your mouth.
- Use the microphone mute button on the headset or the JBL QuantumENGINE software to control microphone activity.
4. Calibration (PC Only)
For precise audio positioning with JBL QuantumSPHERE 360, perform a calibration using the included calibration microphone and JBL QuantumENGINE software.
- Connect the calibration microphone to the headset.
- Open the JBL QuantumENGINE software on your PC.
- Follow the on-screen instructions within the software to complete the audio calibration process. This customizes the spatial audio to your specific head and ear shape.
Operating Instructions
Audio Controls
- Volume Dial: Rotate the dial on the left earcup to increase or decrease the overall audio volume.
- Game Chat Balance Dial: On the USB cable, rotate the dial to prioritize game audio or chat audio. Turning towards 'Game' increases game volume and decreases chat volume, and vice-versa.
Image: Side view of the JBL Quantum One headset, illustrating the placement of the microphone and earcup controls for easy access during use.
Active Noise Cancelling (ANC)
The ANC feature reduces ambient background noise, allowing for greater focus during gameplay. This feature is only active when connected via USB to a PC, PlayStation, or Mac.
- Press the ANC button on the left earcup to toggle Active Noise Cancelling on or off.
JBL QuantumSPHERE 360 (PC Only)
JBL QuantumSPHERE 360 provides head-tracking enhanced 3D audio positioning for an immersive soundscape. This feature requires USB connection to a PC and the JBL QuantumENGINE software.
- Press the JBL QuantumSPHERE 360 button on the left earcup to activate or deactivate the spatial audio feature.
- Ensure calibration has been performed via the JBL QuantumENGINE software for optimal accuracy.
JBL QuantumENGINE Software (PC Only)
The JBL QuantumENGINE software offers extensive customization options for your headset:
- Equalizer Settings: Adjust audio frequencies to your preference.
- RGB Lighting: Customize the headset's lighting effects and colors.
- Microphone Settings: Fine-tune microphone sensitivity and noise suppression.
- Spatial Audio Calibration: Perform and manage JBL QuantumSPHERE 360 calibration.
- Firmware Updates: Keep your headset's firmware up-to-date for the latest features and improvements.
Maintenance
Cleaning
- Use a soft, dry cloth to wipe down the headset's exterior.
- For ear cushions, gently wipe with a damp cloth and mild soap if necessary, then dry thoroughly. Avoid excessive moisture.
- Do not use harsh chemicals or abrasive cleaners.
Storage
When not in use, store the headset in a cool, dry place away from direct sunlight and extreme temperatures. The headset's design allows for compact storage.
Image: The JBL Quantum One headset with its earcups rotated flat, demonstrating its compact storage capability.
Troubleshooting
If you encounter issues with your JBL Quantum One headset, refer to the following common solutions:
| Problem | Possible Solution |
|---|---|
| No audio from headset. |
|
| Microphone not working. |
|
| JBL QuantumSPHERE 360 not working (PC). |
|
| Active Noise Cancelling not working. |
|
If problems persist, consult the JBL support website or contact customer service.
Specifications
| Feature | Detail |
|---|---|
| Model Name | Quantum ONE |
| Connectivity Technology | USB, 3.5mm Jack |
| Driver Size | 50mm Dynamic Drivers |
| Frequency Response | 20 Hz - 40000 Hz |
| Impedance | 32 Ohm |
| Sensitivity | 95 dB |
| Microphone | Detachable Boom Microphone |
| Noise Control | Active Noise Cancellation |
| Spatial Audio | JBL QuantumSPHERE 360 (PC only) |
| Compatible Devices | PC, Mac, Xbox, PS4, Nintendo Switch, Mobile, VR |
| Item Weight | 369 Grams (13 ounces) |
| Material | Polycarbonate (PC), Leather (ear cushions) |
| Product Dimensions | 9.06 x 4.33 x 9.65 inches |
Warranty and Support
JBL products are designed for durability and performance. For warranty information, please refer to the warranty card included in your product packaging or visit the official JBL support website.
- Warranty: Details regarding coverage and duration are provided with your purchase.
- Customer Support: For technical assistance, product inquiries, or service requests, please visit the JBL Support Website.
- Online Resources: Additional FAQs, software downloads (JBL QuantumENGINE), and user guides may be available online.
