Intel Wi-Fi 6 (Gig+) Desktop Kit AX200 User Manual

1. Introduction

This manual provides detailed instructions for the installation, operation, and maintenance of your Intel Wi-Fi 6 (Gig+) Desktop Kit AX200. This kit is designed to upgrade your desktop computer with Wi-Fi 6 (802.11ax) and Bluetooth 5.0 capabilities, offering enhanced wireless performance and security.

1.1 Package Contents

Verify that all items listed below are present in your product package:

• Intel® Wi-Fi 6 AX200 (Gig+) adapter (M.2 2230 module)
• Optimized external antennas (2)
• Standard size mounting bracket with RF cables installed
• Low profile mounting bracket

Image 1.1: Contents of the Intel Wi-Fi 6 Desktop Kit AX200.

2. Setup and Installation

Before proceeding with installation, ensure your computer is powered off and unplugged from the wall outlet. It is recommended to wear an anti-static wrist strap to prevent electrostatic discharge (ESD) damage to components.

2.1 Compatibility Requirements

• Motherboard must have an M.2 Key E slot.
• Operating System: Windows 10 64-bit.
• Not compatible with systems containing an Intel 9560 CNVI part or systems with a BIOS lock.

2.2 Installation Steps

1. Prepare your computer: Power down your computer, unplug the power cord, and open the computer case.
2. Locate the M.2 Key E slot: Refer to your motherboard's manual to identify the M.2 Key E slot.
3. Install the AX200 module: Gently insert the Intel Wi-Fi 6 AX200 M.2 module into the M.2 Key E slot at a 30-degree angle. Press down and secure it with the provided screw (if not included, use a compatible M.2 screw from your motherboard accessories).
4. Attach RF cables to the module: Carefully snap the two small RF cables from the mounting bracket onto the corresponding connectors on the AX200 module. Ensure they are securely attached.
5. Install the mounting bracket: Choose either the standard or low-profile mounting bracket based on your PC case. Secure the bracket into an available PCIe slot opening on your computer case.
6. Connect external antennas: Screw the two optimized external antennas onto the connectors on the mounting bracket. Position the antennas for optimal signal reception.

Image 2.1: Components ready for installation, showing the M.2 module, cables, bracket, and antennas.

Image 2.2: The two external antennas.

2.3 Driver Installation

After hardware installation, close your computer case, plug in the power cord, and power on your computer. Windows 10 should automatically detect and install the necessary drivers for the Intel Wi-Fi 6 AX200 module. If drivers are not automatically installed, or if you experience issues, download the latest drivers from the official Intel support website.

3. Operation

3.1 Connecting to Wi-Fi

1. Once drivers are installed, click the Wi-Fi icon in the Windows taskbar.
2. Select your desired Wi-Fi network from the list of available networks.
3. Click 'Connect' and enter the network security key (password) if prompted.
4. Your computer should now be connected to the Wi-Fi network.

3.2 Pairing Bluetooth Devices

1. Go to Windows Settings > Devices > Bluetooth & other devices.
2. Ensure Bluetooth is turned 'On'.
3. Click 'Add Bluetooth or other device' and select 'Bluetooth'.
4. Put your Bluetooth device into pairing mode (refer to your device's manual).
5. Select your device from the list and follow any on-screen prompts to complete pairing.

Image 3.1: Bluetooth Wireless Technology Support.

4. Maintenance

The Intel Wi-Fi 6 Desktop Kit AX200 requires minimal maintenance. Keep your computer's interior clean from dust to ensure proper airflow and prevent overheating of components. Regularly update your Wi-Fi and Bluetooth drivers from the official Intel website to ensure optimal performance and security.

5. Troubleshooting

5.1 Common Issues and Solutions

• No Wi-Fi or Bluetooth detected:
  • Ensure the AX200 module is correctly seated in the M.2 slot and secured.
  • Verify that the RF cables are securely connected to the module and antennas.
  • Check Device Manager in Windows to see if the device is recognized and drivers are installed. Reinstall drivers if necessary.
  • Confirm your motherboard has an M.2 Key E slot and is not subject to BIOS lock.
• Slow Wi-Fi speeds or frequent disconnections:
  • Ensure your router supports Wi-Fi 6 (802.11ax) for optimal performance.
  • Update your Wi-Fi drivers to the latest version from Intel's website.
  • Check antenna connections and position them for better signal.
  • Reduce interference from other electronic devices.
• Bluetooth device not pairing:
  • Ensure Bluetooth is enabled in Windows settings.
  • Put the Bluetooth device into pairing mode.
  • Remove and re-add the device in Windows Bluetooth settings.
  • Update Bluetooth drivers.

For further assistance, refer to the Intel support website or contact Intel customer service.

6. Specifications

7. Warranty and Support

Intel products are backed by a limited warranty. For specific warranty terms and conditions applicable to your region, please refer to the documentation included with your product or visit the official Intel website.

7.1 Technical Support

For technical assistance, driver downloads, and additional resources, please visit the official Intel Support website:

Intel Support Website

Intel also offers support via phone and chat. Refer to the support website for contact details.