1. Introduction
Thank you for choosing the PINEWORLD E202Pro Smart Fingerprint Door Lock. This intelligent lock offers multiple unlocking methods, including fingerprint, Bluetooth, smart application, user password, RFID card, and mechanical key, providing enhanced security and convenience for your home, office, or apartment. This manual provides detailed instructions for installation, operation, and maintenance to ensure optimal performance and longevity of your device.

Image: The PINEWORLD E202Pro Smart Fingerprint Door Lock, showcasing its sleek design and connectivity with a smartphone application for remote control.
2. Product Overview and Features
The PINEWORLD E202Pro is designed with advanced security and user-friendly features. Key functionalities include:
- Multiple Unlocking Methods: Unlock via fingerprint, Bluetooth, smart app, user password, RFID card, and mechanical key.
- Smart App Control: The FC SmartHome app (for iOS and Android) allows remote access, user management, password management, and access log tracking.
- Automatic Relock: The lock automatically relocks after each use, ensuring continuous security.
- Anti-Peep Code: Enhance security by entering random digits before or after your actual password.
- Business Management System: Supports management of single or multiple lock devices, user accounts, and access permissions, suitable for office or apartment management.
- Emergency Power: Features a USB port for emergency power supply if batteries are depleted.
- Low Power Alert: Notifies you when battery levels are low.

Image: A detailed diagram illustrating the various components and features of the PINEWORLD E202Pro Smart Lock, including the touchscreen keypad, fingerprint sensor, RFID card reader, USB power port, and mechanical key slot.
3. Package Contents
Please verify that all items are present in your package:
- 1 x User Manual
- 1 x Installation Template
- 1 x Front Lock Panel
- 1 x Rear Lock Panel
- 1 x 2 3/8 inch Lock Body
- 1 x Lock Accessory Pack (screws, pins, etc.)
- 2 x RFID Cards
- 2 x Mechanical Keys
4. Specifications
| Manufacturer | PINEWORLD |
| Product Dimensions | 36.5 x 24.1 x 13.3 cm |
| Product Weight | 2.61 kg |
| Color | E202 Wifi |
| Material | Metal |
| Number of Pieces | 1 |
| Lock Type | Keypad Lock |
| Controller Type | Fingerprint, Key, IC Card Lock, iOS, Android |
| Control Method | Application |
| Door Thickness Compatibility | 38-100 mm (1.5 - 3.9 inches) |
| Recommended Operating Temperature | >= -13 ℉ (-25 ℃) |
| Weather Resistance Rating | IP45 |
| UPC | 808281839469 |

Image: A technical drawing detailing the dimensions of the PINEWORLD E202Pro Smart Lock components, including the front panel, rear panel, and mortise lock, along with compatible door thickness ranges.
5. Setup and Installation
Installation of the PINEWORLD E202Pro lock requires careful attention to detail. It can be a DIY project for those familiar with lock installations or can be performed by a professional.
5.1 Pre-Installation Checks
- Ensure your door thickness is between 38mm and 100mm.
- Use the provided installation template to mark drilling points accurately.
- Determine your door's opening direction (left-in or right-in) to correctly orient the handle.
5.2 Handle Reversal
The handle is reversible to accommodate both left-in and right-in door configurations. Follow the instructions in the included manual to adjust the handle direction before final installation.

Image: A visual guide demonstrating the difference between left-in and right-in door configurations, essential for correctly setting the lock's handle direction during installation.
5.3 General Installation Steps
- Prepare the door by drilling holes according to the installation template.
- Install the mortise lock body into the door.
- Attach the front and rear lock panels, ensuring all cables are properly connected.
- Secure the lock with the provided screws.
- Insert batteries (not included) into the designated compartment.
- Test all unlocking methods to confirm proper functionality.
6. Operating Instructions
The PINEWORLD E202Pro offers various convenient ways to unlock your door.
6.1 Unlocking Methods
- Fingerprint: Place your registered finger on the sensor. The sensor activates automatically upon touch.
- Password: Enter your user password on the keypad. For enhanced security, you can use the anti-peep code feature by entering random digits before or after your actual password.
- RFID Card: Present a registered RFID card to the designated area on the lock.
- Mechanical Key: In case of emergency or battery failure, use the mechanical key provided. The key slot is typically hidden under a cover on the front panel.
- Bluetooth/App: Use the FC SmartHome app on your smartphone to unlock the door via Bluetooth or remotely via WiFi (if connected to a gateway).

Image: An illustration demonstrating the secure anti-peep code feature, where random digits can be added before or after the correct password to prevent others from guessing your code.
6.2 App Control (FC SmartHome)
The FC SmartHome app provides comprehensive control and management features:
- Remote Unlocking: Unlock your door from anywhere.
- User Management: Add, modify, or delete individual users, fingerprints, and passwords.
- Access Logs: View detailed records of who opened the door, when, and how.
- Language Settings: Change the lock's voice prompt language. To switch between English and Spanish, dial "311#" on the keypad.
- Volume Settings: Adjust the lock's sound volume.

Image: Screenshots of the TuyaAPP (FC SmartHome) interface, showing options for user management, password management, language settings, and access logs, enabling comprehensive remote control of the smart lock.
6.3 Apartment/Business Management System
For multi-unit or business environments, the system supports advanced management features:
- Centralized management of multiple lock devices.
- Batch user and password management.
- Detailed access reporting for all units.
Contact PINEWORLD support for details on setting up an apartment management account.

Image: A conceptual diagram illustrating how the PINEWORLD Smart Lock can be integrated into an apartment or business management system, allowing centralized control and monitoring of multiple locks via a network connection.
7. Maintenance
Regular maintenance ensures the longevity and reliable operation of your smart lock.
- Cleaning: Wipe the lock surface with a soft, dry cloth. Avoid abrasive cleaners or solvents.
- Battery Replacement: Replace batteries promptly when the low power alert is triggered. Use high-quality alkaline batteries.
- Fingerprint Sensor: Keep the fingerprint sensor clean and dry for optimal performance.
- Mechanical Parts: Periodically check for any loose screws or components and tighten them if necessary.
8. Troubleshooting
If you encounter issues with your PINEWORLD E202Pro lock, refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Lock does not respond. | Dead batteries. | Replace batteries. If unable to open, use mechanical key or connect a USB power bank to the emergency USB port. |
| Fingerprint not recognized. | Finger is wet/dirty, sensor is dirty, or fingerprint not properly registered. | Ensure finger and sensor are clean and dry. Try re-registering your fingerprint. |
| Password not working. | Incorrect password, keypad issue. | Ensure correct password is entered. Try using the anti-peep code feature. Clean keypad. |
| RFID card not working. | Card not registered, card damaged. | Ensure card is registered. Try another registered card. Re-register the card. |
| App cannot connect to lock. | Bluetooth/WiFi off, lock not paired, network issue. | Ensure Bluetooth is on and lock is within range. Check WiFi connection if using remote access. Re-pair the lock with the app. |
9. Warranty and Support
PINEWORLD offers a 1-year warranty for this product, along with 30 days of free returns and exchanges. As an international brand, PINEWORLD is committed to providing high-performance, high-quality smart fingerprint lock products.
If you have any questions or require assistance with your PINEWORLD E202Pro Smart Fingerprint Door Lock, please contact us through Amazon Message. We aim to respond within 24 hours.



