1. Introduction
Thank you for choosing the BEBIRD M9 Pro Ear Wax Removal Tool. This device integrates an advanced ear camera with a precise ear pick, designed to provide a safe and effective solution for earwax removal for the entire family. Please read this manual thoroughly before use to ensure proper operation and maintenance.
2. Safety Information
- Do not use the device if you experience ear pain, discharge, or discomfort. Consult a medical professional.
- Ensure the ear scoop is securely attached before insertion into the ear canal.
- Use gentle movements and avoid excessive force to prevent injury to the ear canal or eardrum.
- Keep out of reach of children. Adult supervision is required when used by or on children.
- Clean the ear scoop and camera lens thoroughly before and after each use as described in the Maintenance section.
- Do not immerse the main device body in water.
3. Package Contents
Verify that all items are present in your BEBIRD M9 Pro package:
- BEBIRD M9 Pro Device (1)
- Magnetic Charging Base (1)
- Type-C Charging Cable (1)
- Reusable Replacement Soft Ear Scoops (6)
- Accessory Gift Package (16 pieces, including various ear picks and cleaning brushes)
- User Manual (this document)

Figure 3.1: Contents of the BEBIRD M9 Pro package, including the main device, charging base, and various ear cleaning accessories.

Figure 3.2: A closer look at the comprehensive accessory kit provided with the BEBIRD M9 Pro.
4. Product Overview and Features
The BEBIRD M9 Pro is designed for precision and safety in ear care.
- High-Definition Camera: Features an 8.0-megapixel HD camera with a 0.5-inch autofocus distance for clear visualization of the ear canal.
- Integrated LED Lights: Equipped with 6 LED lights to illuminate the ear canal for optimal viewing.
- Intelligent Gyroscope: Provides stable and accurate image orientation regardless of the device's rotation.
- Temperature Control: Maintains a constant temperature close to the human body temperature for comfort.
- Slim Design: The 3.5mm diameter lens is suitable for various ear canal sizes, including those of men, women, and infants.
- Magnetic Charging Base: Offers convenient and fast charging.
- Secure Ear Scoops: Comes with various types of ear scoops designed for secure attachment and effective wax removal.

Figure 4.1: Key features of the BEBIRD M9 Pro's advanced ear camera system.

Figure 4.2: Overview of the various ear scoop types and their secure attachment mechanisms.
5. Setup Guide
5.1 Charging the Device
Before first use, fully charge the BEBIRD M9 Pro. Place the device into its magnetic charging base and connect the Type-C charging cable to a USB power source. The indicator light on the device will show charging status.

Figure 5.1: The BEBIRD M9 Pro charging on its magnetic base.
5.2 App Installation
The BEBIRD M9 Pro requires the companion 'Bebird' app for operation. Download the app from your device's app store (iOS App Store or Google Play Store).
- Search for 'Bebird' in your smartphone's app store.
- Download and install the official 'Bebird' application.
- Grant necessary permissions when prompted by the app (e.g., camera, local network access).
6. Operating Instructions
6.1 Connecting to the Device
- Ensure the BEBIRD M9 Pro device is charged and powered on.
- Open the 'Bebird' app on your smartphone or tablet.
- The app will prompt you to connect to the device's Wi-Fi network. Go to your device's Wi-Fi settings and select the BEBIRD network (e.g., 'bebird-XXXX').
- Return to the Bebird app. The device should now be connected, and you will see a live view from the ear camera.

Figure 6.1: The Bebird app interface demonstrating quick connection and live view.
6.2 Earwax Removal Procedure
- Select an appropriate ear scoop from the accessory kit and securely attach it to the tip of the BEBIRD M9 Pro device.
- Gently insert the device into the ear canal while observing the live feed on your smartphone.
- Carefully maneuver the ear scoop to dislodge and remove earwax. Always move slowly and avoid touching the eardrum.
- Utilize the app's features, such as left/right ear mode, to optimize your view and control.
- After removing wax, gently withdraw the device.

Figure 6.2: The BEBIRD M9 Pro is suitable for use by the whole family under proper supervision.
7. Maintenance and Cleaning
Proper maintenance ensures the longevity and hygiene of your BEBIRD M9 Pro.
- Ear Scoops: Detach the ear scoop after each use. Wash with mild soap and water, then rinse thoroughly and allow to air dry completely before storing.
- Camera Lens: Use a soft, dry cotton swab or lens cleaning cloth to gently wipe the camera lens. Do not use abrasive materials or harsh chemicals.
- Device Body: Wipe the main device body with a clean, damp cloth. Do not submerge the device in water.
- Storage: Store the device and accessories in a clean, dry place, preferably in its original packaging or charging base, away from direct sunlight and extreme temperatures.
8. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| No image on app / Connection failure | Device not powered on; Wi-Fi not connected; Low battery. | Ensure device is on. Check Wi-Fi settings to confirm connection to 'bebird-XXXX'. Charge the device. Restart the app and device. |
| Image blurry or unclear | Camera lens dirty; Out of focus range. | Clean the camera lens gently. Adjust the distance from the ear canal to achieve optimal focus. |
| Device not charging | Cable or adapter issue; Improper placement on base. | Ensure Type-C cable is securely connected to both the base and power source. Verify the device is correctly seated on the magnetic charging base. Try a different cable or adapter. |
| App crashes or freezes | Software glitch; Insufficient device resources. | Close and reopen the app. Restart your smartphone. Ensure your app is updated to the latest version. |
For further assistance, please refer to the official BEBIRD support resources or contact customer service.
9. Specifications
- Model: M9 Pro
- Camera Resolution: 8.0 Megapixels
- Lens Diameter: 3.5mm
- LED Lights: 6
- Battery: 350mAh Lithium-ion (built-in)
- Charging Time: Approximately 90 minutes
- Usage Time: Approximately 90 minutes
- Connectivity: Wi-Fi (for app connection)
- Compatibility: iOS, Android smartphones and tablets
- Dimensions (Package): 7.44 x 3.46 x 2.52 inches
- Weight (Package): 11.5 ounces
- Manufacturer: Heifeng Zhizao (Shenzhen) Technology Co., Ltd
10. Warranty and Support
BEBIRD products are manufactured with high-quality standards. For warranty information and customer support, please refer to the warranty card included in your package or visit the official BEBIRD website. You may also contact your retailer for support.
Online Resources:
- Official BEBIRD Store: BEBIRD Amazon Store
- User Guide (PDF): Download User Guide
- Troubleshooting Guide (PDF): Download Troubleshooting Guide