DNP QW410 Dye-Sublimation Photo Printer User Manual

1. Introduction

The DNP QW410 Dye-Sublimation Photo Printer is a compact and lightweight professional photo printer designed for high-quality, on-demand photo printing. Ideal for mobile photo booth operations and professional photographers, it delivers stunning 4x6 inch prints with exceptional clarity and durability. Its innovative design minimizes print curl, ensuring flat, professional-looking photographs.

Figure 1.1: Front view of the DNP QW410 Dye-Sublimation Photo Printer.

2. Safety Information

Please read and understand all safety instructions before operating the DNP QW410 printer to prevent injury or damage to the device.

• Electrical Safety: Connect the printer only to a grounded power outlet with the correct voltage. Do not use damaged power cords.
• Placement: Place the printer on a stable, level surface with adequate ventilation. Avoid placing it near heat sources, direct sunlight, or in excessively dusty or humid environments.
• Handling: Do not block ventilation openings. Avoid spilling liquids into the printer. Do not attempt to disassemble or repair the printer yourself; refer to qualified service personnel.
• Media Handling: Use only DNP-approved media for optimal performance and to prevent damage to the printer.

3. Package Contents

Verify that all items listed below are included in your DNP QW410 printer package:

• DNP QW410 Printer Unit
• Paper Tray (for 4x6 inch prints)
• Paper Holder
• 4-inch Spacer
• Power Cord
• Instruction Booklet (this manual)
• DNP QW410 Printer Media (4x6 inch, 2 rolls for 300 total prints)

Figure 3.1: DNP QW410 Printer and essential bundle contents.

4. Setup

4.1 Unpacking and Placement

Carefully remove the printer and all accessories from the packaging. Place the printer on a flat, stable surface. Ensure there is enough space around the printer for proper ventilation and for the paper tray to extend.

• Dimensions: 8 inches (Depth) x 9.5 inches (Width) x 7.75 inches (Height).
• Weight: Approximately 18.9 pounds.

4.2 Connecting Power

Connect the provided power cord to the printer's power input and then to a suitable electrical outlet. The POWER indicator light on the front panel will illuminate when connected.

4.3 Loading Media (Paper and Ribbon)

The DNP QW410 uses a dye-sublimation process, requiring both paper and a ribbon. Refer to the diagrams below for proper loading.

1. Open the top cover of the printer.
2. Insert the ribbon cartridge into its designated slot, ensuring it clicks into place. The RIBBON indicator light should turn off if it was previously on.
3. Load the photo paper into the paper holder, then place the paper holder into the paper tray.
4. Insert the paper tray into the front slot of the printer until it is securely in place. The PAPER indicator light should turn off if it was previously on.

Figure 4.1: Opening the printer and ribbon installation area.

Figure 4.2: Loading paper into the extended paper tray.

4.4 Connecting to a Computer

Connect the printer to your computer using a standard USB 2.0 cable (not included). The printer is compatible with Windows and Mac OS-X operating systems. Ensure you install the latest drivers from the DNP website for optimal performance.

5. Operating Instructions

5.1 Printing a Photo

Once the printer is set up and connected, you can initiate printing from your compatible device (e.g., computer, camera, smartphone via compatible software/app). The printer supports 4x6 inch and 4.5x8 inch media sizes.

• Print Speed: Approximately 19 seconds per 4x6 inch print. The printer can produce up to 190 4x6 inch prints per hour.
• Print Resolution: 300x300 dpi (dots per inch) for both color and black & white prints.
• Print Curl Reduction: The printer features an innovative mechanism to significantly reduce print curl, ensuring flat prints, especially when paper count is low.

5.2 Front Panel Indicators

The front panel features indicator lights to provide status information:

• POWER: Indicates power status.
• RIBBON: Indicates ribbon status (e.g., low, empty, error).
• PAPER: Indicates paper status (e.g., low, empty, jam).
• ERROR: Indicates a general error condition.

6. Maintenance

Regular maintenance ensures the longevity and optimal performance of your DNP QW410 printer.

6.1 Cleaning

• Exterior: Wipe the exterior of the printer with a soft, dry, lint-free cloth. Do not use abrasive cleaners or solvents.
• Interior: Periodically open the top cover and gently remove any dust or paper debris from the interior using a soft brush or compressed air. Be careful around sensitive components.

6.2 Media Replacement

Replace the paper and ribbon when the respective indicator lights illuminate or when print quality degrades. Always use genuine DNP QW410 media for best results.

7. Troubleshooting

This section provides solutions to common issues you might encounter with your DNP QW410 printer.

If the problem persists after attempting these solutions, please contact DNP customer support.

8. Specifications

9. Warranty & Support

9.1 Limited Warranty

The DNP QW410 printer comes with a 1-Year Limited Warranty. This warranty covers defects in materials and workmanship under normal use. Please retain your proof of purchase for warranty claims.

Note: EU Spare Part Availability Duration is 1 Year.

9.2 Customer Support

For technical assistance, warranty service, or to purchase additional media and accessories, please contact DNP customer support through their official website or the contact information provided with your product documentation.

Online Resources: Visit the official DNP website for drivers, FAQs, and additional support materials.