SeTracker 4G Tracker Watch User Manual

1. Introduction

This user manual provides comprehensive instructions for the SeTracker 4G Tracker Watch, a cutting-edge wearable device designed to keep children safe and connected. It features GPS+LBS location tracking, two-way calling, SOS emergency calls, and smart communication functionalities. Please read this manual thoroughly before using the device to ensure optimal performance and safety.

2. What's in the Box

• 1 x SeTracker 4G Smart Watch for Kids
• 1 x Magnetic Type Watch Charging Cable
• 1 x Screw Driver
• 1 x User Manual

3. Product Overview

Figure 3.1: SeTracker 4G Tracker Watch. The watch features a sleek black design with a digital display showing time and date, and a side view showing the SIM card slot and a camera.

The SeTracker 4G Tracker Watch is designed for comfort and durability. It features a 1.44-inch LED display with a resolution of 240 x 240 pixels. The watch uses a secure buckle clasp type for fastening. Its compact dimensions are 23 x 4 x 1 cm, and it weighs approximately 100 grams, making it lightweight and suitable for children.

4. Setup Guide

4.1 SIM Card Installation

The watch requires a Nano SIM card for full functionality (not provided). We recommend using JIO, Airtel, Vodafone, or BSNL SIM cards, depending on the best local coverage. Ensure the SIM card has an active data pack enabled.

1. Locate the SIM card slot on the side of the watch.
2. Using the provided screw driver, carefully open the SIM card tray.
3. Insert the Nano SIM card into the tray with the gold contacts facing up, ensuring it is correctly oriented.
4. Close the SIM card tray securely.

Figure 4.1: The watch supports 4G networks from major providers like Jio, Airtel, and Vodafone. A Nano SIM card is required and not included. The image also lists supported 4G FDD, 3G WCDMA, and 2G GSM frequencies.

4.2 App Installation and Pairing

The SeTracker watch is compatible with both Android and iOS devices. Download the official SeTracker app from your device's app store (Google Play Store for Android, Apple App Store for iOS).

1. Install the SeTracker app on your smartphone.
2. Register an account and log in.
3. Follow the in-app instructions to bind the watch to your account, typically by scanning a QR code on the watch or entering its unique ID.
4. Configure parental settings, including contact numbers for two-way calls and emergency contacts.

5. Operating Instructions

5.1 Two-Way Calling and Voice Chat

The watch functions like a mobile phone, allowing for two-way voice calls. It can save up to 15 phone numbers from the app. The watch will only accept calls from numbers that have been added to the phonebook in the application, ensuring safe communication.

• Making Calls: From the watch interface, select a contact from the phonebook to initiate a call.
• Receiving Calls: The watch will ring for incoming calls from authorized numbers. Tap to answer.
• Voice Chat: Use the voice chat messaging option within the app to send and receive short voice messages.

Figure 5.1: The watch supports safe communication including voice calls, video calls, voice chat, and a phone book, with two-way calling allowed only from a safe list configured via the app.

5.2 SOS Emergency Call

In an emergency, the SOS key on the watch can be pressed to initiate a call to pre-set parent/guardian numbers. This feature is crucial for immediate assistance.

Figure 5.2: The SOS key on the watch, highlighted in red, can be pressed in emergencies to call parents or guardians.

5.3 Location Tracking (GPS+LBS)

The watch features a built-in GPS positioning device. Parents can check the child's location by tapping on the app. GPS location deviation is approximately 5m-200m in outdoor spaces. Indoors, it will show LBS (Location Based Service) position, which is derived from the nearest mobile (GSM) tower.

Figure 5.3: The watch offers precise location tracking via a phone app, especially under clear skies. It includes LBS+GPS tracking, location history, and geofence capabilities.

5.4 Unknown Call Restriction

For enhanced safety, the watch is designed to only accept phone calls from numbers that have been added to the watch's phonebook via the app. This prevents unwanted or unknown calls from reaching the child.

Figure 5.4: The watch will only accept phone calls from numbers pre-approved and added to its phonebook, blocking unwanted calls.

5.5 Class Mode

During Class Mode, watch features will be disabled except for Date/Time and Location Tracking. This allows children to focus on their studies without distractions from the watch's other functionalities.

Figure 5.5: Class Mode allows disabling calls and most watch functions, except date/time and location tracking, during specified hours (e.g., Mon-Fri, 8:00 AM - 3:00 PM) to help children focus on school.

6. Special Features

• Water Resistant: The watch has a waterproof and dustproof rating, suitable for normal water splashes in daily use. Note: This device should NOT be used in rain, bathing, or swimming.
• Built-in GPS Functionality: Provides accurate outdoor location tracking.
• LBS Location Tracking: Offers indoor positioning based on mobile tower signals.
• Geofence Feature: Set safe zones in the app and receive alerts if the child enters or leaves these predefined areas.

7. Specifications

8. Maintenance

To ensure the longevity and optimal performance of your SeTracker 4G Tracker Watch, please follow these maintenance guidelines:

• Cleaning: Wipe the watch regularly with a soft, dry cloth. Avoid using harsh chemicals or abrasive materials.
• Water Exposure: The watch is water-resistant to normal splashes. Do not submerge it in water, expose it to heavy rain, or wear it during bathing or swimming. Water damage is not covered under warranty.
• Charging: Use only the provided magnetic charging cable. Ensure the charging contacts are clean and dry before connecting.
• Storage: Store the watch in a cool, dry place away from direct sunlight and extreme temperatures.

9. Troubleshooting

Here are solutions to common issues you might encounter:

• Q: Does the watch work on 4G SIM?
  A: Yes, it supports all SIM cards and can be used in any country with a local SIM.
• Q: How to select a correct SIM card for the watch?
  A: We recommend using Airtel/Vodafone/BSNL & Jio "Nano size" SIM cards (depending on best local coverage). Ensure the SIM has a data pack enabled.
• Q: Is there any subscription charge or annual fee for the watch?
  A: There are no additional/annual maintenance charges for the watch itself. However, SIM card service charges need to be paid as per the data plan you opt for.
• Q: What is the difference between LBS and GPS?
  A: LBS location is obtained from the nearest mobile (GSM) tower, whereas GPS location is derived when the watch connects to GPS satellites. GPS is more accurate outdoors.
• Q: My watch is not showing accurate location, what can I do?
  A: Accurate location is shown when the child is outdoors (under clear sky). Indoor location will rely on LBS, which is less precise.

10. Official Product Video

11. Warranty and Support

The SeTracker 4G Tracker Watch comes with a 1 Year Warranty. For any product-related queries, technical support, or warranty claims, please contact the manufacturer directly:

Manufacturer Contact: Call 080-68393434/35 or WhatsApp 8762273434

For further information, you may also visit the product detail page on Amazon.in.

Note: Please retain your purchase receipt for warranty purposes.