SIIG 1x2 DisplayPort 1.2 to 2x DisplayPort MST Splitter User Manual

Introduction

This manual provides detailed instructions for the installation and operation of your SIIG 1x2 DisplayPort 1.2 to 2x DisplayPort MST Splitter. This device allows you to connect up to two DisplayPort monitors to a single DisplayPort 1.2 output from your source device, enabling various multi-display configurations.

Important Note: This MST Splitter is designed for Windows operating systems. It does not support macOS, which will only mirror displays instead of extending them.

Features

• Connects up to two DisplayPort displays to a single DisplayPort 1.2 output.
• Supports multiple display modes: Mirror, Extended, and Panoramic Video Wall.
• Offers a true 21.6Gbps video bandwidth.
• Supports 7.1 surround sound up to 192KHz sampling rate.
• Supports single 4K@60Hz or dual 4K@30Hz resolutions.
• Compatible with Microsoft Surface Pro 4, Pro 5th Gen, and Pro 6.
• Metal housing design for improved heat dissipation.

Package Contents

The package typically includes:

• SIIG 1x2 DisplayPort 1.2 to 2x DisplayPort MST Splitter
• USB power cable
• Quick Start Guide

Setup Instructions

Follow these steps to connect your MST Splitter and configure your displays:

1. Connect Power: Connect the provided USB power cable to the Micro USB port on the MST Splitter and to a USB power source (e.g., a USB port on your computer or a USB wall adapter). This device requires external power to function correctly.
2. Connect to Source: Plug the integrated DisplayPort cable from the MST Splitter into the DisplayPort output of your computer or laptop. Ensure your source device has a DisplayPort 1.2 or higher graphics card to support MST functionality.
3. Connect Displays: Connect your two DisplayPort monitors to the DisplayPort output ports on the MST Splitter using DisplayPort cables.
4. Configure Displays (Windows): Once connected, your Windows operating system should detect the multiple displays. You can then configure the display modes (Extended, Mirror, or Video Wall) through your operating system's display settings.

Operating Modes

The MST Splitter supports the following display configurations:

• Mirror Mode: Displays the same content on all connected monitors.
• Extended Mode: Extends your desktop across multiple monitors, allowing for individual content on each display.
• Panoramic Video Wall Mode: Combines multiple monitors to function as a single, large display.

Supported Monitor Configurations

The MST Splitter supports various resolutions and refresh rates depending on the number of connected displays and the total bandwidth used. Below are examples of supported configurations:

• Single Monitor: Up to 4K (3840x2160) at 60Hz.
• Dual Monitors: Up to 4K (3840x2160) at 30Hz for each monitor.

Compatibility

This MST Splitter is compatible with systems running Microsoft Windows that have a DisplayPort 1.2 or higher output. It is specifically compatible with Microsoft Surface Pro 4, Pro 5th Gen, and Pro 6.

Note: macOS does not support Multi-Stream Transport (MST) technology. When used with macOS, the splitter will only mirror the displays, providing two identical screens instead of extended independent displays.

Specifications

Troubleshooting

• No Display/Flickering:
  • Ensure the MST Splitter is properly powered via the USB cable.
  • Verify all DisplayPort cables are securely connected to both the splitter and the monitors.
  • Check your computer's display settings to ensure monitors are detected and configured correctly (Extended, Mirror).
  • Confirm your graphics card supports DisplayPort 1.2 or higher and MST functionality.
  • Reduce the resolution or refresh rate of your monitors if experiencing flickering, as this may indicate exceeding available bandwidth.
• Monitors are Mirrored on macOS:
  • This is expected behavior. macOS does not support MST for extended displays; it will only mirror the output.
• Only One Monitor Displays:
  • Ensure your source DisplayPort output is version 1.2 or higher.
  • Check the total bandwidth usage for your desired resolution and refresh rate (refer to "Supported Monitor Configurations"). If exceeding 100%, one monitor may not display.
  • Try connecting monitors one at a time to isolate the issue.

Maintenance

To ensure the longevity and optimal performance of your MST Splitter:

• Keep the device in a cool, dry place, away from direct sunlight and extreme temperatures.
• Avoid exposing the device to water or excessive moisture.
• Clean the device with a soft, dry cloth. Do not use liquid cleaners or aerosols.
• Handle cables and connectors gently to prevent damage.

Warranty and Support

SIIG provides a manufacturer warranty for its products. For specific warranty details or technical support, please contact SIIG directly through their official channels or via Amazon's messaging system if purchased there.

Manufacturer: SIIG

For more information, visit the SIIG Store on Amazon.