Product Overview
The CHACON 7" Wired Video Intercom system provides secure and convenient communication with visitors at your door. Designed for easy installation with a 2-wire connection, it allows for quick replacement of older intercom models. The system features a high-resolution color display, night vision capabilities, and the ability to control electric strikes and gates.

Image: The CHACON 7-inch wired video intercom system, showing both the indoor monitor with a large screen and the outdoor unit with a camera and call button.
Key Features
- 7-inch High-Resolution Screen: Provides clear and detailed images of visitors.
- Full Duplex Communication: Enables smooth, simultaneous two-way conversation.
- 90° Wide-Angle Vision: Offers a panoramic view of your entrance.
- 2-Wire Connection: Simplifies installation and allows for easy replacement of existing systems.
- Gate and Door Control: Ability to open your gate or electric door lock remotely.
- Night Vision: Ensures clear visibility even in low-light conditions.
- Expandable: Option to add a surveillance camera for enhanced security.
What's in the Box
Upon unboxing, verify that all components are present:
- Chacon 7'' Wired Video Intercom - White (Indoor Monitor)
- Outdoor Unit (with mounting support and rain protection)
- Installation accessories (screws, wall plugs, etc. - assumed, as not explicitly listed but implied by "mounting support")
- User Manual (this document)
Setup and Installation
This video intercom system is designed for a straightforward 2-wire installation, making it suitable for replacing older wired intercoms. Ensure power is disconnected before beginning installation.
1. Outdoor Unit Installation
Mount the outdoor unit in a suitable location near your entrance, ensuring it is protected from direct weather exposure using the provided rain protection. The unit should be positioned at a height that allows visitors to be clearly seen by the camera.

Image: A detailed view of the outdoor unit, highlighting the camera lens and call button. This unit is designed to withstand outdoor conditions.
2. Indoor Monitor Installation
Install the indoor monitor at a convenient location inside your home, typically near the main entrance or in a central area. Connect the 2-wire cable from the outdoor unit to the designated terminals on the indoor monitor. Ensure all connections are secure.
3. Power Connection
Connect the system to a DC power source as per the wiring diagram in the full manual. Once all connections are made, restore power to the system.
4. Optional Connections
- Electric Strike/Gate: Connect your electric door strike or gate opener to the indoor monitor for remote control functionality.
- Surveillance Camera: The system supports the addition of an external surveillance camera for expanded monitoring capabilities. Refer to the detailed wiring diagram for specific connections.
Operating Instructions
Receiving a Call
When a visitor presses the call button on the outdoor unit, the indoor monitor will ring and display the visitor's image. You can then initiate two-way communication.
Two-Way Communication (Full Duplex)
Press the Talk button on the indoor monitor to speak with the visitor. The full duplex feature allows for natural, simultaneous conversation without interruption.
Opening Door/Gate
To unlock an electric strike or open a gate, press the Unlock button on the indoor monitor during a call or while viewing the outdoor unit's feed.
Monitoring
You can manually activate the outdoor unit's camera to view your entrance at any time by pressing the Monitor button on the indoor unit. This allows you to check your surroundings without a visitor present.
Maintenance
To ensure optimal performance and longevity of your CHACON video intercom, follow these maintenance guidelines:
- Cleaning: Regularly wipe the indoor monitor screen and outdoor unit camera lens with a soft, dry cloth. For stubborn dirt, use a slightly damp cloth and then dry thoroughly. Avoid abrasive cleaners or solvents.
- Outdoor Unit: Periodically check the outdoor unit for any obstructions to the camera or microphone, such as dirt, spiderwebs, or debris. Ensure the rain protection is securely in place.
- Cabling: Inspect visible wiring periodically for any signs of damage or wear.
Troubleshooting
If you encounter issues with your video intercom, refer to the following common troubleshooting steps:
| Problem | Possible Cause | Solution |
|---|---|---|
| No image on indoor monitor. | Power issue, loose cable connection, camera malfunction. | Check power supply. Ensure 2-wire connection between units is secure. Verify outdoor unit is receiving power. |
| No sound or poor sound quality. | Microphone/speaker obstruction, loose cable, volume settings. | Check for obstructions on outdoor unit. Ensure cables are securely connected. Adjust volume on indoor monitor. |
| Door/gate unlock function not working. | Incorrect wiring to electric strike/gate, power supply to lock, lock malfunction. | Verify wiring to the electric strike/gate. Ensure the lock/gate opener has its own power supply if required. Test the lock/gate opener independently. |
| Image flickering or poor night vision. | Cable interference, low light conditions, camera issue. | Ensure cables are not near strong electrical interference. Check for sufficient ambient light for night vision to activate properly. If issue persists, contact support. |
| Outdoor unit chime is too weak. | Internal speaker limitation. | This may be an inherent characteristic of the unit. Consider adding an external chime if available and compatible. |
Specifications
| Feature | Detail |
|---|---|
| Brand | CHACON |
| Model Number | 34808 |
| Color | White |
| Screen Size | 7 inches |
| Connectivity | Wired (2-wire) |
| Material | Aluminum (Outdoor Unit) |
| Power Source | DC Power Supply |
| Compatible Devices | Door, electric lock, gate, surveillance camera |
| Caller Identification | Yes |
Warranty and Support
The CHACON 7" Wired Video Intercom comes with a 2-year manufacturer's warranty. For technical support, warranty claims, or further assistance, please contact CHACON customer service through their official website or the retailer where the product was purchased.
Note: Information regarding spare parts availability and guaranteed software updates is not available.





