1. Safety Information
Please read all instructions carefully before using the Amazon Basics Shiatsu Massage Seat Cushion. Failure to follow these instructions may result in injury or damage to the product.
- Always unplug the massager when not in use.
- Do not use on wet skin or in damp environments.
- Keep away from heat sources and direct sunlight.
- Do not leave the massager unattended while in use.
- Do not use if you have any medical conditions that may be aggravated by massage or heat therapy. Consult a physician before use if you have concerns.
- This appliance is not intended for use by persons with reduced physical, sensory, or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
- Keep out of reach of children.
- Do not attempt to repair or disassemble the unit. Contact customer support for assistance.
- Statements regarding dietary supplements have not been evaluated by the FDA and are not intended to diagnose, treat, cure, or prevent any disease or health condition. (Note: This disclaimer from the source data seems out of place for a massage cushion. It is included as per the prompt but its relevance is questionable.)
2. Product Overview
The Amazon Basics Shiatsu Massage Seat Cushion provides a relaxing massage experience with infrared heat and deep tissue kneading rotation. It is designed for use on most home or office chairs.
Key Features:
- Electronic shiatsu neck and back massager for relaxation.
- Mimics classic deep tissue shiatsu massage to soothe sore or stiff muscles.
- Rotating Shiatsu Massage Nodes with infrared heat function.
- Auto shut-off and overheat protection for safety.
- AC adapter plug for power.
- Breathable mesh and leatherette exterior; designed to fit over most chairs.
Components:

Figure 2.1: Key Features Diagram
This diagram illustrates the unique massage nodes, adjustable strap for securing the cushion, and the overheat protection feature.

Figure 2.2: Massage Node Configuration
Shows the four rotation nodes, the bi-directional rotation capability, and the heat function within the cushion.

Figure 2.3: Remote Control Layout
Detailed view of the remote control, highlighting buttons for activating/deactivating heat, adjusting node angle, changing rotation direction, controlling up/down movement, and power/auto mode selection.
3. Setup
- Unpack the Cushion: Carefully remove the massage cushion from its packaging. Retain packaging for future storage or transport.
- Position the Cushion: Place the massage cushion on your desired chair (e.g., office chair, armchair, sofa). Ensure the cushion is centered and stable.
- Secure the Cushion: Use the adjustable strap located on the back of the cushion to secure it firmly to the chair. Wrap the strap around the chair back and fasten it.
- Connect Power: Plug the AC adapter into the power port on the side of the cushion, then plug the adapter into a standard electrical outlet.
- Remote Control Placement: The remote control has a small pocket on the side of the cushion for convenient storage when not in use.

Figure 3.1: Cushion on Office Chair
The massage cushion correctly installed on an office chair, showing how it integrates with the chair's design.

Figure 3.2: Cushion on Sofa
The massage cushion positioned on a sofa, demonstrating its versatility for different seating arrangements.
4. Operating Instructions
Use the wired remote control to operate the massage cushion. Ensure the cushion is properly set up and powered on before use.
Remote Control Functions:

Figure 4.1: Remote Control with Labeled Functions
This image shows the remote control with labels indicating the function of each button for easy operation.
- Power Button (AUTO): Long press to turn the product on or off. Short press to switch between the two automatic massage modes.
- Heat Function Button: Activate or deactivate the infrared heating function.
- Node Angle Adjustment: Adjust the angle of the massage nodes while they are moving up and down to customize massage width.
- Rotation Direction Change: Change the direction of rotation for the massage nodes.
- Up/Down Movement Activation: Activate or deactivate the continuous up and down movement of the massage nodes.
- Node Height Adjustment: Adjust the height of the massage nodes to target specific areas of your back.
The cushion features an auto shut-off function after a set period (typically 15 minutes) and overheat protection for user safety.
5. Maintenance
- Cleaning: Unplug the massager before cleaning. Wipe the surface with a soft, damp cloth. Do not use abrasive cleaners or immerse the unit in water.
- Storage: Store the massager in a cool, dry place when not in use. Avoid placing heavy objects on top of it.
- Cord Care: Do not wrap the power cord tightly around the unit. Avoid sharp bends or kinks in the cord.
6. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Massager does not turn on. | Power cord not securely plugged in. No power from outlet. | Ensure the AC adapter is firmly connected to both the cushion and the electrical outlet. Test the outlet with another device. |
| Heat function is not working. | Heat function not activated. Overheat protection engaged. | Press the heat button on the remote control. Allow the unit to cool down for a period before attempting to use the heat function again. |
| Massage nodes stop moving. | Auto shut-off activated. Overload protection engaged. | The unit automatically turns off after approximately 15 minutes. Restart if desired. Reduce pressure on the massager. If the issue persists, allow the unit to cool. |
7. Specifications
- Model Number: EP-AMZSCUS-G
- Brand: Amazon Basics
- Product Dimensions: 29.2 x 18 x 13.8 inches (74.17 x 45.72 x 35.05 cm)
- Item Weight: 12.5 Pounds (5.67 kg)
- Material: Mesh, Leatherette
- Power Source: Corded Electric (AC adapter)
- Use For: Back, Neck
- Manufacturer: Amazon Basics
- Date First Available: March 1, 2021

Figure 7.1: Product Dimensions
Visual representation of the massage cushion's dimensions, including a human figure for scale (39 inches / 98 cm height indicated).
8. Warranty and Support
For warranty information or customer support, please refer to the documentation included with your purchase or visit the official Amazon Basics website. Do not attempt to repair the product yourself, as this may void the warranty.
Manufacturer: Amazon Basics