1. Introduction
Thank you for choosing the Orient Electric Magicool Neo 50 L Desert Air Cooler. This manual provides essential information for the safe and efficient operation, maintenance, and troubleshooting of your new air cooler. Please read it thoroughly before use and retain it for future reference.

Figure 1: Orient Electric Magicool Neo 50 L Desert Air Cooler
The Magicool Neo is designed to provide powerful and multi-directional airflow, cooling areas up to 235 sq.ft. It features high-density wood wool cooling pads and an auto-fill function for continuous comfort.
2. Important Safety Instructions
To reduce the risk of fire, electric shock, or injury, always follow these basic safety precautions:
- Read all instructions before using this appliance.
- Ensure the power supply voltage matches the rating label on the cooler.
- Do not operate the cooler with a damaged cord or plug. If damaged, contact qualified service personnel.
- Do not place the cooler near heat sources, open flames, or in direct sunlight for extended periods.
- Always unplug the cooler from the power outlet before filling water, cleaning, or performing any maintenance.
- Do not immerse the cooler, cord, or plug in water or other liquids.
- Keep children and pets away from the cooler during operation.
- Ensure the cooler is placed on a stable, level surface to prevent tipping.
- Do not block the air inlet or outlet grilles.
- Use only clean water in the water tank.
3. What's in the Box
Upon unpacking, please verify that all items listed below are present and in good condition:
- Orient Electric Magicool Neo 50 L Desert Air Cooler
- User Manual (this document)
- Warranty Card
If any items are missing or damaged, please contact customer support immediately.
4. Setup Instructions
4.1 Placement
The Magicool Neo air cooler offers versatile placement options:
- Window Mounting: For optimal cooling, the unit can be mounted by a window to draw in fresh air.
- Indoor Placement: It can also be placed inside your room. For best cooling performance, it is recommended to keep windows open to allow for proper air circulation.

Figure 2: Versatile Placement Options
Ensure the cooler is placed on a firm, level surface. If using a trolley (sold separately), ensure it is stable and can support the cooler's weight when filled with water.

Figure 3: Cooler on Trolley (Trolley sold separately)
4.2 Filling the Water Tank
- Locate the water inlet, typically at the rear of the unit.
- Fill the tank with clean water up to the maximum fill line indicated by the water level indicator.
- The cooler features an auto-fill function for hassle-free, uninterrupted cooling. Connect a water supply hose to the auto-fill inlet if available and desired.
4.3 Power Connection
Plug the power cord into a suitable electrical outlet. Ensure the outlet meets the power requirements specified on the product label.
5. Operating Instructions
The Magicool Neo is equipped with user-friendly controls for fan speed and pump/swing functions.

Figure 4: Control Panel
5.1 Fan Speed Control
Turn the FAN knob to select your desired fan speed:
- 0: Off
- 1: Low Speed
- 2: Medium Speed
- 3: High Speed
5.2 Swing and Pump Control
Turn the SWING/PUMP knob to activate the cooling and airflow distribution features:
- OFF: Both pump and swing functions are off.
- SWING: Activates the motorized vertical louvres for multi-directional airflow.
- PUMP: Activates the water pump to moisten the cooling pads, enabling evaporative cooling.
- SWING+PUMP: Activates both the pump and the motorized swing for maximum cooling and air distribution.

Figure 5: Multi-directional Airflow
5.3 Water Level Indicator
The cooler is equipped with a water level indicator to monitor the water in the tank. Refill the tank when the water level is low to ensure continuous cooling performance.

Figure 6: Water Level Indicator and Controls
6. Maintenance
Regular maintenance ensures optimal performance and longevity of your air cooler.
6.1 Cleaning the Cooling Pads
The Magicool Neo uses high-density wood wool cooling pads. Over time, these pads can accumulate dust and mineral deposits, reducing cooling efficiency.

Figure 7: Wood Wool Cooling Pads
- Unplug the cooler from the power outlet.
- Carefully remove the back panel and cooling pads.
- Rinse the pads under running water to remove dust. For stubborn mineral deposits, soak them in a mild descaling solution (e.g., vinegar and water) before rinsing thoroughly.
- Allow the pads to dry completely before reinserting them.
6.2 Cleaning the Water Tank
To prevent mold and mildew growth, clean the water tank regularly.
- Unplug the cooler and drain any remaining water from the tank using the drain plug.
- Wipe the inside of the tank with a soft cloth and a mild detergent solution.
- Rinse the tank thoroughly with clean water to remove any detergent residue.
- Ensure the tank is dry before refilling or storing the cooler.
6.3 Exterior Cleaning
Wipe the exterior of the cooler with a soft, damp cloth. Do not use abrasive cleaners or solvents.
7. Troubleshooting
Before contacting customer service, please refer to the following common issues and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Cooler not turning on | No power supply; Power cord not plugged in; Power switch off. | Check power outlet; Ensure cord is securely plugged in; Turn on power switch. |
| No cooling effect | Water tank empty; Pump not working; Cooling pads dry; Room not ventilated. | Fill water tank; Check pump operation; Ensure cooling pads are wet; Open windows for cross-ventilation. |
| Weak airflow | Fan speed too low; Air inlet/outlet blocked; Dirty cooling pads. | Increase fan speed; Clear obstructions; Clean cooling pads. |
| Unusual noise | Unit not level; Foreign object in fan; Pump issue. | Place on a level surface; Inspect for obstructions (unplug first); Contact service if pump is noisy. |
| Water leakage | Drain plug loose; Overfilled water tank; Damaged tank. | Secure drain plug; Do not overfill; Contact service for damage. |
8. Product Specifications
Below are the key specifications for the Orient Electric Magicool Neo 50 L Desert Air Cooler:
| Feature | Detail |
|---|---|
| Brand | Orient Electric |
| Model Name | Magicool Neo |
| Model Number | CW5003B |
| Material | ABS Plastic |
| Mounting Type | Freestanding |
| Special Feature | Auto Restart |
| Colour | White |
| Controls Type | Remote (also manual knobs) |
| Reservoir Capacity | 50 Liters |
| Floor Area Coverage | Up to 235 Square Feet |
| Item Weight | 9500 Grams |
| Wattage | 200 Watts |
| Number Of Speeds | 3 |
| Operation Mode | Automatic |
| Dimensions (D x W x H) | 68D x 55.5W x 53.5H Centimeters |
| Cooling Pads | High Density Wood Wool |

Figure 8: Product Dimensions
9. Product Overview Video
Video 1: Orient Electric Magicool Neo 50 L Desert Air Cooler Overview. This video highlights key features such as powerful cooling, multi-directional airflow, and versatile placement options.
10. Warranty and Support
Your Orient Electric Magicool Neo 50 L Desert Air Cooler comes with a 1-year warranty provided by the manufacturer from the date of purchase. This warranty is valid on manufacturing defects only.
For warranty claims, technical support, or any other inquiries, please refer to the contact information provided on your warranty card or visit the official Orient Electric website.