Introduction
Thank you for choosing the Mediclinics Dualflow Plus Automatic Hand Dryer. This manual provides essential information for the safe and efficient installation, operation, and maintenance of your new hand dryer. Please read this manual thoroughly before installation and keep it for future reference. This product is designed for high-traffic environments and features HACCP certification for hygiene.

Image: The Mediclinics Dualflow Plus Automatic Hand Dryer, featuring a sleek black and white design. It has a curved, modern aesthetic with an opening at the top for hand insertion.
Safety Instructions
- Ensure the power supply is disconnected before installation or maintenance.
- Installation must be performed by a qualified electrician in accordance with local electrical codes.
- Do not spray water directly onto the unit.
- Keep hands and foreign objects away from the air outlet during operation.
- This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
Setup and Installation
Proper installation is crucial for the performance and longevity of your hand dryer.
Tools Required:
- Drill
- Screwdriver (Phillips and Flathead)
- Measuring Tape
- Level
- Pencil
- Safety Glasses
Installation Steps:
- Choose Location: Select a suitable wall location, ensuring adequate space around the unit for airflow and user access. Avoid placing directly above sinks or in areas prone to excessive moisture.
- Mark Drilling Points: Use the mounting template (if provided) or measure and mark the drilling points on the wall. Ensure marks are level.
- Drill Holes: Drill holes at the marked points using an appropriate drill bit for your wall type. Insert wall anchors if necessary.
- Mount Bracket: Secure the mounting bracket to the wall using the provided screws.
- Electrical Connection: Have a qualified electrician connect the hand dryer to the main power supply. Ensure all wiring complies with local electrical codes. The unit typically requires a dedicated circuit.
- Attach Hand Dryer: Carefully align the hand dryer with the mounting bracket and secure it in place. Ensure it is firmly attached and stable.
- Test Operation: Restore power and test the hand dryer to ensure it operates correctly.
Operating Instructions
The Mediclinics Dualflow Plus hand dryer is designed for simple, automatic operation.
- Activate: Place your hands into the drying chamber from the top opening. The infrared sensor will detect your hands.
- Drying Cycle: The powerful air jets will automatically activate, drying your hands quickly and efficiently.
- Deactivate: Remove your hands from the drying chamber. The unit will automatically shut off after a few seconds.
For optimal drying, rub your hands together gently while they are in the air stream.
Maintenance
Regular maintenance ensures optimal performance and hygiene. Always disconnect power before cleaning or servicing.
Routine Cleaning (Weekly/Bi-weekly):
- Wipe the exterior surfaces with a soft, damp cloth and mild, non-abrasive cleaner.
- Do not use harsh chemicals, abrasive cleaners, or solvents.
- Clean the air intake grilles to prevent dust buildup, which can affect performance.
Filter Maintenance (Monthly/Quarterly, depending on usage):
- Locate the air filter (refer to product diagram if available).
- Carefully remove the filter.
- Clean the filter by gently tapping out loose dust or using a vacuum cleaner with a brush attachment. If washable, rinse with water and allow to dry completely before reinserting.
- Reinstall the clean filter.
Note: For HACCP compliance, ensure regular cleaning protocols are followed.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Hand dryer does not activate. | No power supply. Sensor obstructed or dirty. Hands not positioned correctly. | Check circuit breaker. Clean sensor lens. Reposition hands directly under the sensor. |
| Weak airflow. | Clogged air filter. Air intake/outlet obstructed. | Clean or replace air filter. Clear any obstructions from air vents. |
| Unit runs continuously. | Sensor malfunction or obstruction. | Clean sensor lens. If problem persists, contact qualified service personnel. |
If the problem persists after attempting these solutions, please contact Mediclinics customer support or a qualified service technician. Do not attempt to repair the unit yourself.
Specifications
| Feature | Detail |
|---|---|
| Brand | Mediclinics |
| Model | Dualflow Plus (ME000024-3) |
| Product Dimensions | 3.2 x 2.3 x 6.6 cm (approximate) |
| ASIN | B083VWK8Z2 |
| HACCP Certified | Yes |
| Color | Black |
| First Available | February 25, 2015 |
Warranty and Support
Mediclinics products are manufactured to the highest quality standards. For information regarding warranty coverage, technical support, or service, please refer to the warranty card included with your product or visit the official Mediclinics website.
Contact Information: Please refer to the manufacturer's official website or your purchase documentation for the most up-to-date contact details for support.





