1. Introduction
This manual provides essential information for the installation, operation, and maintenance of your Schellenberg 21220 Wireless Roller Shutter Motor Premium 20 Nm. Please read these instructions carefully before installation and use to ensure safe and efficient operation.
Product Overview
The Schellenberg 21220 Wireless Roller Shutter Motor is designed for motorizing roller shutters, allowing for convenient remote control operation. This quiet and maintenance-free tubular motor integrates into a 60 mm diameter roller shutter shaft.

Image 1.1: Schellenberg 21220 Wireless Roller Shutter Motor with its packaging.
Key Features
- Suitable for plastic roller shutters up to 8.5 m² and 60 mm shafts.
- Wireless roller shutter control.
- Tamper-proof radio transmission with the Schellenberg radio system (868.4 MHz frequency).
- Obstacle detection and overload protection for enhanced safety.
- Maintenance-free and quiet operation.
- Over-the-air update function.
2. Setup and Installation
The motor is supplied ready for installation, including an adapter kit, a power cable, and a height-adjustable silent wall bracket. Detailed installation instructions are provided in the included assembly manual. This section provides a general overview of the installation process.
2.1 Components Included
- 1x Wireless Roller Shutter Motor with 2m cable
- 1x Adapter kit
- 1x Comfortable wall bearing kit
- 1x Assembly instructions

Image 2.1: Included components: motor, adapter kit, and wall bracket.
2.2 Installation Steps (General)
- Preparation: Ensure the power supply to the roller shutter area is disconnected. Remove the existing roller shutter mechanism from the shaft.
- Motor Integration: Integrate the tubular motor into the 60 mm diameter roller shutter shaft using the provided adapter kit. The extra-large adapter ensures optimal force transmission and compensates for uneven shaft cuts.
- Mounting: Secure the roller shutter shaft with the integrated motor into the roller shutter box using the comfortable wall bearing kit.
- Wiring: Connect the motor's power cable to the electrical supply according to local regulations and the detailed wiring diagram in the assembly instructions.
- Initial Setup: Once physically installed and wired, restore power. The motor requires an additional control element (e.g., Schellenberg wireless transmitter, Schellenberg wireless timer, or a compatible Smart Home system) for initial setup and operation.

Image 2.2: Close-up view of the motor being installed within the roller shutter box, showing the mounting bracket.
Warning: Electrical installation should only be performed by qualified personnel. Always disconnect power before beginning any installation work.
3. Operating Instructions
The Schellenberg 21220 motor features integrated radio control, simplifying operation. To use and adjust the motor, you will need a separate control element.
3.1 Compatible Control Elements
- Schellenberg Wireless Transmitter
- Schellenberg Wireless Timer
- Compatible Smart Home Systems (e.g., Schellenberg Smart Home, Smart Friends, Magenta SmartHome)

Image 3.1: A user operating the roller shutter using a remote control.
3.2 Setting End Positions
The motor supports radio-controlled end position adjustment. Refer to the specific instructions provided with your chosen control element for detailed steps on how to set the upper and lower end positions of your roller shutter.

Image 3.2: Example of a smartphone application interface for setting up and controlling the roller shutter motor.
3.3 Smart Home Integration
For advanced control and automation, the motor can be integrated into compatible Smart Home systems. This allows for control via smartphone apps, voice assistants (e.g., Google Assistant, Amazon Alexa), and scheduled operations.

Image 3.3: The motor is compatible with smart home systems, allowing control via voice commands.
4. Maintenance
The Schellenberg 21220 Wireless Roller Shutter Motor is designed for maintenance-free operation. No regular lubrication or servicing of the motor unit is required.
4.1 General Care
- Keep the roller shutter tracks clean and free from obstructions to ensure smooth movement.
- Periodically check the roller shutter slats for damage or wear that could impede operation.
5. Troubleshooting
This section addresses common issues you might encounter with your roller shutter motor.
5.1 Common Issues and Solutions
| Problem | Possible Cause | Solution |
|---|---|---|
| Motor does not respond to control. | No power supply, control element not paired, or battery in remote control is low. | Check power connection. Ensure the control element is correctly paired with the motor. Replace batteries in remote controls if applicable. |
| Roller shutter stops unexpectedly. | Obstacle detection activated, thermal overload protection, or end positions incorrectly set. | Check for obstructions in the roller shutter path. Allow motor to cool down if it has been running continuously. Re-adjust end positions if necessary. |
| Roller shutter does not move smoothly. | Obstructions in tracks, damaged slats, or incorrect installation. | Clean roller shutter tracks. Inspect slats for damage. Review installation steps or consult a professional. |
| Difficulty pairing control element. | Incorrect pairing procedure, interference, or distance issues. | Refer to the specific pairing instructions for your control element. Ensure you are within range and minimize potential radio interference. |
If problems persist, please refer to the detailed troubleshooting section in your full assembly manual or contact Schellenberg customer support.
6. Specifications
Technical details for the Schellenberg 21220 Wireless Roller Shutter Motor Premium 20 Nm.

Image 6.1: Dimensions of the Schellenberg 21220 Wireless Roller Shutter Motor.
| Feature | Detail |
|---|---|
| Model Number | 21220 |
| Torque | 20 Nm |
| Max. Roller Shutter Area (Plastic) | Up to 8.5 m² |
| Max. Roller Shutter Area (Aluminum) | Up to 6.5 m² |
| Max. Pulling Force | 34 kg |
| Shaft Diameter Compatibility | 60 mm (octagonal steel shaft) |
| Radio Frequency | 868.4 MHz |
| Dimensions (L x W x H) | 55.5 x 4.5 x 4.5 cm |
| Weight | 2.92 kg |
| Power Type | Mains powered (230V~) |
| Special Features | Obstacle detection, thermal overload protection, over-the-air updates. |
7. Warranty and Support
7.1 Warranty Information
Specific warranty details are typically provided with your purchase documentation. Please retain your proof of purchase for any warranty claims. For detailed warranty terms and conditions, refer to the official Schellenberg website or contact their customer service.
7.2 Customer Support
Should you have any questions regarding your Schellenberg products, including installation, operation, or troubleshooting, please contact Schellenberg customer support. Contact information can usually be found on the product packaging, the official Schellenberg website, or in the full assembly manual.

Image 7.1: Schellenberg customer service is available for support.





