1. Introduction
This manual provides essential information for the safe and efficient operation of your CHIQ FBM351NEI42 combined refrigerator-freezer. Please read these instructions carefully before installation and use, and retain them for future reference.
2. Safety Information
To reduce the risk of fire, electric shock, or injury when using your appliance, follow these basic precautions:
- Ensure the appliance is properly grounded.
- Do not damage the refrigerant circuit.
- Do not use electrical appliances inside the food storage compartments unless they are of the type recommended by the manufacturer.
- Keep ventilation openings clear of obstruction.
- Do not store explosive substances such as aerosol cans with a flammable propellant in this appliance.
- Unplug the appliance before cleaning or performing maintenance.
- This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
3. Product Overview
The CHIQ FBM351NEI42 is a combined refrigerator-freezer designed for efficient food preservation. It features No Frost technology, an inverter compressor, and intelligent controls.
Key Features:
- Total Capacity: 356 Liters (260L Refrigerator, 96L Freezer).
- No Frost Technology: Prevents ice build-up in both compartments, eliminating the need for manual defrosting.
- Digital Inverter Compressor: Adjusts cooling power based on demand, ensuring stable temperatures and energy efficiency.
- Multi Airflow System: Ensures even distribution of cold air for consistent temperature and humidity.
- Humidity Control: A dedicated vegetable crisper with humidity control helps keep fruits and vegetables fresh longer.
- External LED Control Panel: Allows easy adjustment of temperature and selection of operating modes (Smart, Vacation, Fast Cooling, Fast Freezing).
- Reversible Door: The door can be hinged on either the left or right side to suit your kitchen layout.
- LED Interior Lighting: Bright and energy-efficient lighting for clear visibility inside the refrigerator.
- Door Alarm: Alerts you if the door is left open, helping to maintain internal temperature and save energy.
Product Views:






4. Setup
4.1. Unpacking and Placement
- Remove all packaging materials and protective films.
- Place the appliance on a firm, level surface. Ensure there is adequate ventilation space around the unit (refer to the dimensions image for guidance).
- Allow the appliance to stand upright for at least 4 hours before plugging it in. This allows the refrigerant to settle.
4.2. Door Reversibility
The doors of this refrigerator-freezer are reversible. If you wish to change the door opening direction, please consult a qualified technician or refer to the detailed instructions provided in the full user manual for your specific model. Incorrect reversal can damage the appliance or compromise its sealing.
5. Operating Instructions
5.1. External LED Control Panel
Your CHIQ FBM351NEI42 features an external LED control panel for convenient temperature management and mode selection without opening the doors.

- Temperature Adjustment: Use the "Fridge" and "Freezer" buttons to select the compartment and then adjust the temperature using the up/down arrows or function buttons.
- Operating Modes:
- Smart Mode: Automatically optimizes temperature settings for energy efficiency.
- Vacation Mode: Sets the refrigerator to a higher temperature to save energy when you are away, while keeping the freezer at its normal setting.
- Fast Cooling: Rapidly cools the refrigerator compartment, ideal for quickly chilling newly added groceries.
- Fast Freezing: Rapidly lowers the freezer temperature to quickly freeze fresh food, preserving its quality.
- Door Alarm: An audible alarm will sound if a door is left open for an extended period. Close the door to silence the alarm.
6. Maintenance
6.1. Cleaning
- Always unplug the appliance before cleaning.
- Clean the interior and exterior surfaces regularly with a soft cloth and a mild detergent. Avoid abrasive cleaners or solvents.
- Wipe down door seals to ensure they remain clean and flexible for an effective seal.
- Clean the back of the appliance and the condenser coils periodically to ensure efficient operation.
6.2. No Frost System
This appliance is equipped with a Total No Frost system, meaning manual defrosting is not required for either the refrigerator or freezer compartments. The system automatically prevents ice build-up.

6.3. Humidity Control
The vegetable crisper includes a humidity control slider. Adjust this slider to maintain optimal humidity levels for different types of produce, extending their freshness.

7. Troubleshooting
Before contacting customer service, please check the following common issues:
| Problem | Possible Cause | Solution |
|---|---|---|
| Appliance does not operate. | Not plugged in; power outage; circuit breaker tripped. | Check power connection; check household fuse/circuit breaker. |
| Temperature is not cold enough. | Door left open; frequent door opening; large amount of warm food added; poor ventilation; temperature setting too high. | Ensure door is closed; avoid frequent opening; allow warm food to cool before storing; ensure proper ventilation; adjust temperature setting lower. |
| Unusual noises. | Appliance not level; objects touching the back of the appliance; normal operating sounds (e.g., refrigerant flow). | Level the appliance; move objects away from the back; these sounds are normal. |
| Water on the floor. | Drain hole blocked; excessive humidity. | Clear the drain hole; ensure proper humidity control in crisper. |
8. Specifications
| Feature | Detail |
|---|---|
| Brand | CHIQ |
| Model Number | FBM351NEI42 |
| Dimensions (L x W x H) | 63.5 x 59.5 x 200 cm |
| Weight | 67 Kilograms |
| Total Capacity | 356 Liters |
| Refrigerator Volume | 260 Liters |
| Freezer Volume | 96 Liters |
| Annual Energy Consumption | 196 kWh per year |
| Energy Efficiency Class | D |
| Noise Level | 35 Decibels |
| Climate Class | N, ST, SN, T |
| Installation Type | Freestanding |
| Defrost System | No Frost |
| Door Type | Reversible |
| Door Finish | Stainless Steel (Inox) |
| Number of Doors | 2 |
| Shelf Type | Tempered Glass |
| Number of Shelves | 4 |
| Number of Drawers | 3 (Freezer) |
| Special Features | Digital Temperature Control, Fast Freezing Function, Intelligent Control, NoFrost Technology, Double-layer Vegetable Drawers |
| Voltage | 220 Volts |
| Wattage | 152 Watts |
| Certification | Energy Star |
| Included Components | Vegetable Crisper, Freezer Drawers, LED Interior Lighting, Door Shelves, Safety Glass Shelves |
Energy Label and Product Information Sheet:


9. Warranty and Support
Your CHIQ FBM351NEI42 refrigerator-freezer comes with a comprehensive warranty:
- Compressor Warranty: 12 years.
- For general product warranty details, please refer to the warranty card included with your appliance or contact CHIQ customer support.
Customer Support:
If you encounter any issues not covered in the troubleshooting section or require further assistance, please contact CHIQ customer support. Contact details can typically be found on the manufacturer's website or in your product documentation.





