1. Introduction
The SKROSS Reload 20 Power Bank is a compact, slim, and elegant portable charging solution designed for users who require reliable power on the go. With an impressive 20000mAh capacity, it can charge a smartphone multiple times, ensuring your devices stay powered throughout your travels or daily activities. It features two powerful USB outputs, allowing you to charge two devices simultaneously.

Figure 1: The SKROSS Reload 20 Power Bank, showcasing its sleek white design and branding.
2. Package Contents and Setup
2.1 What's in the Box
- SKROSS Reload 20 Power Bank
- Micro-USB Charging Cable

Figure 2: The SKROSS Reload 20 Power Bank as it appears in its retail packaging.
2.2 Initial Charging
Your Reload 20 Power Bank comes pre-charged and can be used immediately. However, for optimal performance and to ensure a full charge, it is recommended to fully charge the power bank before its first use.
- Connect the supplied Micro-USB cable to the Micro-USB input port on the power bank.
- Connect the other end of the Micro-USB cable to a USB power adapter (not included) or a computer's USB port.
- The LED status indicators on the power bank will illuminate to show the charging progress.
- Charging is complete when all LED indicators are solid. This typically takes approximately 10 hours for a full charge.
3. Operating the Power Bank
3.1 Charging External Devices
The Reload 20 Power Bank is equipped with two USB output ports (1x USB Type-A and 1x USB Type-C) to charge your devices.

Figure 3: Side view of the power bank, highlighting the various charging ports.
- Connect your device's charging cable to one of the USB output ports on the power bank (USB Type-A or USB Type-C).
- Connect the other end of the cable to your smartphone, tablet, or other compatible USB device.
- The power bank will automatically begin charging your device. The LED indicators will show the remaining power level of the power bank.
- You can charge two devices simultaneously using both output ports.

Figure 4: The power bank in use, charging a smartphone.

Figure 5: Demonstrating the power bank's ability to charge a device while on the go.
3.2 LED Status Indicators
The power bank features LED indicators to display its remaining battery capacity:
- 4 LEDs: 75-100% charged
- 3 LEDs: 50-75% charged
- 2 LEDs: 25-50% charged
- 1 LED: 0-25% charged (recharge soon)
4. Maintenance
To ensure the longevity and optimal performance of your SKROSS Reload 20 Power Bank, follow these maintenance guidelines:
- Cleaning: Use a soft, dry cloth to clean the surface of the power bank. Avoid using harsh chemicals or abrasive materials.
- Storage: Store the power bank in a cool, dry place away from direct sunlight, extreme temperatures, and humidity.
- Charging Cycle: For best battery health, fully charge and discharge the power bank at least once every three months if not in regular use.
- Avoid Drops: Protect the device from physical shocks and drops, as this can damage internal components.
5. Troubleshooting
If you encounter issues with your SKROSS Reload 20 Power Bank, refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Power bank not charging | Loose cable connection, faulty cable/adapter, power bank fully charged. | Ensure cables are securely connected. Try a different Micro-USB cable or USB power adapter. Check LED indicators; if all are solid, it's fully charged. |
| Device not charging from power bank | Power bank is depleted, faulty device cable, incompatible device, loose connection. | Recharge the power bank. Try a different charging cable for your device. Ensure your device is compatible with USB charging. Check for secure connections. |
| Slow charging | Low output current from power bank, high power consumption by device, poor quality cable. | Ensure you are using the correct port for your device's charging speed requirements. Use high-quality charging cables. Close background apps on your device. |
| LED indicators not working | Power bank is off, internal malfunction. | Press the power button (if available) to activate the display. If the issue persists, contact customer support. |
6. Specifications
Detailed technical specifications for the SKROSS Reload 20 Power Bank:
| Feature | Specification |
|---|---|
| Model Number | 1.400140 |
| Battery Type | Lithium-Ion |
| Capacity | 20000mAh / 74Wh (3.7V) |
| Input (Micro-USB) | 5V / 2A max. |
| Input (USB Type-C) | 5V / 2A max. |
| Output 1 (USB Type-A) | 5V / 2A max. |
| Output 2 (USB Type-C) | 5V / 2A max. |
| Max Total Output | 5V / 2.4A max. |
| Number of Charging Cycles | Min. 500 |
| Charging Time (100%) | Approx. 10 hours |
| Capacity Loss (Standby) | <1% per month |
| Protection Class | IP 20 |
| Dimensions (L x W x H) | 14 x 6.4 x 2.3 cm |
| Weight | 370 grams |
| Color | White |
7. Safety and Certifications
SKROSS products are designed with safety in mind. The Reload 20 Power Bank adheres to strict quality and safety standards.
- All SKROSS products, including power banks, comply with the standards of the International Electrotechnical Commission (IEC).
- SKROSS universal travel adapters are tested and certified by independent and recognized organizations such as TÜV and Electrosuisse, reflecting the brand's commitment to safety and quality across its product range.
8. Warranty and Support
For information regarding warranty coverage, technical support, or service for your SKROSS Reload 20 Power Bank, please refer to the warranty card included with your purchase or visit the official SKROSS website. You may also contact the retailer from whom you purchased the product for assistance.
For further inquiries, please visit the SKROSS Brand Store on Amazon.







