Chipolo C19M

Chipolo ONE (2020) Bluetooth Item Finder User Manual

Model: C19M

Introduction

The Chipolo ONE (2020) is a Bluetooth-enabled item finder designed to help you locate your personal belongings quickly and efficiently. This manual provides detailed instructions on how to set up, operate, and maintain your Chipolo ONE device.

Yellow Chipolo ONE attached to a set of keys

Image: The Chipolo ONE device, a small yellow circular tracker, attached to a set of keys.

What's Included

Your Chipolo ONE package includes:

  • One Chipolo ONE (2020) device (Yellow)
  • One pre-installed Lithium Metal CR2032 battery
  • Keyring attachment

Setup

  1. Download the Chipolo App: Download the free Chipolo app from the Apple App Store (for iOS devices) or Google Play Store (for Android devices).
  2. Create an Account: Open the app and follow the on-screen instructions to create a new account or log in if you already have one.
  3. Add Your Chipolo ONE:
    • In the app, tap the '+' icon to add a new Chipolo.
    • Select "Chipolo ONE" from the list of devices.
    • Firmly press the button on your Chipolo ONE device and listen for a sound.
    • Place the Chipolo ONE next to your phone. The app will detect and connect to your device.
    • Follow the prompts to name your Chipolo (e.g., "Keys," "Wallet," "Backpack") and assign an icon.

Video: An official Chipolo video demonstrating the setup process and core functionalities of the Chipolo ONE, including ringing the device from the app, ringing the phone from the device, and receiving out-of-range alerts.

Operating Instructions

1. Finding Your Item

To locate an item attached to your Chipolo ONE:

  • Open the Chipolo app on your smartphone.
  • Select the Chipolo ONE device associated with the item you wish to find.
  • Tap the "Ring to Find" button. Your Chipolo ONE will emit a loud sound (up to 120dB) to help you pinpoint its location.
A hand holding a smartphone displaying the Chipolo app map interface, with a yellow Chipolo ONE device and keys in the foreground.

Image: A user interacting with the Chipolo app on a smartphone, showing the map interface to locate a Chipolo ONE device attached to keys.

2. Finding Your Phone

If you misplace your phone, you can use your Chipolo ONE to find it:

  • Double-press the button on your Chipolo ONE device.
  • Your phone will start ringing, even if it's on silent mode, helping you locate it.

3. Out of Range Alerts

The Chipolo app can notify you if you leave your item behind:

  • Enable "Out of Range Alerts" in the Chipolo app settings for specific items.
  • If your Chipolo ONE disconnects from your phone's Bluetooth range (approx. 200 feet / 60 meters), you will receive a notification on your phone.
  • You can set "Quiet Locations" in the app (e.g., home, office) to disable these alerts in familiar places and prevent false notifications.

4. Location Tracking

If your item is out of Bluetooth range, the Chipolo app records its last known location:

  • Open the Chipolo app and view the map to see where your Chipolo ONE was last connected to your phone.
  • The Chipolo community can also help locate lost items by anonymously updating the location if another Chipolo user passes by your lost device.
A yellow Chipolo ONE device next to a smartphone displaying a map with a key icon indicating the Chipolo's location.

Image: A close-up of a yellow Chipolo ONE next to a smartphone showing the Chipolo app's map view, highlighting the last known location of the device.

5. Voice Assistant Integration

Integrate your Chipolo ONE with popular voice assistants:

  • Set up voice commands with Google Assistant, Amazon Alexa, and Siri through the Chipolo app.
  • You can then use voice commands like "Hey Siri, ring my keys" to locate your Chipolo ONE.

6. Remote Selfie Button

Your Chipolo ONE can also function as a remote shutter for your phone's camera:

  • Open your phone's camera app.
  • Press the button on your Chipolo ONE to remotely trigger the shutter.

7. Sharing Your Chipolo

Share access to your Chipolo ONE with family and friends:

  • In the Chipolo app, select the device you wish to share.
  • Use the "Share this Chipolo" option to grant others the ability to locate the device.

Maintenance

1. Battery Replacement

The Chipolo ONE uses a replaceable CR2032 coin battery with up to 2 years of battery life. To replace the battery:

  • Gently open the Chipolo ONE device by inserting a small tool (like a fingernail or guitar pick) into the small groove on the side and prying it open.
  • Remove the old CR2032 battery.
  • Insert a new CR2032 battery with the positive (+) side facing up.
  • Close the device firmly until it clicks into place.
A graphic illustrating the key features of Chipolo ONE: replaceable battery, louder sound, water resistance, and longer battery life.

Image: A visual summary of Chipolo ONE features, including its replaceable battery, loud ring, water resistance, and extended battery life.

2. Water Resistance

The Chipolo ONE is IPX5 water resistant, meaning it can withstand splashes and light rain. It is not designed for submersion in water.

Troubleshooting

Issue Possible Cause / Solution
Chipolo not ringing
  • Ensure Bluetooth is enabled on your phone.
  • Check if the Chipolo ONE is within Bluetooth range (approx. 200 feet / 60 meters).
  • Verify the battery level in the app; replace if low.
  • Restart the Chipolo app or your phone.
Phone not ringing from Chipolo
  • Ensure your phone is within Bluetooth range of the Chipolo ONE.
  • Check if the Chipolo app is running in the background (for iOS, ensure background app refresh is enabled).
  • Confirm the Chipolo ONE has a fresh battery.
Frequent "Out of Range" alerts
  • Your Chipolo might be frequently moving out of Bluetooth range.
  • Consider setting "Quiet Locations" in the app for places like your home or office to reduce unnecessary alerts.
Inaccurate last known location
  • Location accuracy depends on your phone's GPS and network connectivity.
  • Ensure location services are enabled for the Chipolo app on your phone.

Specifications

  • Model: C19M
  • Dimensions: 1.49"L x 1.49"W x 0.3"Th (37.8mm x 37.8mm x 7.6mm)
  • Weight: 0.282 ounces (8 grams)
  • Connectivity: Bluetooth
  • Battery: 1 x CR2032 Lithium Metal battery (included, replaceable)
  • Battery Life: Up to 2 years
  • Sound: Up to 120dB
  • Range: Up to 200 feet / 60 meters (line of sight)
  • Water Resistance: IPX5 (splash-proof)
  • Compatibility: iOS 12 and later, Android 7 and later
  • Material: Plastic

Warranty and Support

For warranty information, technical support, or further assistance with your Chipolo ONE, please visit the official Chipolo website or contact their customer service directly. Details can typically be found on the product packaging or within the Chipolo app's help section.

You can also visit the Chipolo Store on Amazon for more product information and support resources.

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