Introduction
Thank you for choosing the SimpliFire Allusion Platinum Linear Electric Fireplace. This manual provides essential information for the safe and efficient operation, installation, and maintenance of your new electric fireplace. Please read all instructions carefully before installation and use, and retain this manual for future reference.

Image: SimpliFire Allusion Platinum Linear Electric Fireplace with its remote control, showcasing the sleek black frame and vibrant flame effects.
Important Safety Information
Always follow basic safety precautions when using electrical appliances to reduce the risk of fire, electric shock, and injury to persons.
- Read all instructions before using this fireplace.
- Do not operate any fireplace with a damaged cord or plug, or if the heater has malfunctioned, been dropped, or damaged in any manner.
- Do not use outdoors. This fireplace is intended for indoor use only.
- Avoid placing the power cord under carpeting or covering it with throw rugs, runners, or similar coverings. Arrange cord away from traffic area where it will not be tripped over.
- To disconnect the fireplace, turn controls to off, then remove plug from outlet.
- Use this fireplace only as described in this manual. Any other use not recommended by the manufacturer may cause fire, electric shock, or injury to persons.
- Always plug heaters directly into a wall outlet/receptacle. Never use with an extension cord or relocatable power tap (outlet/power strip).
Setup and Installation
The SimpliFire Allusion Platinum Electric Fireplace offers flexible installation options to suit your design preferences. It can be fully recessed into a 2x6 wall or wall-mounted with an optional wall mount kit (sold separately).
Installation Options
- Fully Recessed: Designed to be installed flush within 2x6 framing for a seamless, built-in look.
- Wall Mounted: Can be hung directly on a wall using the optional wall mount kit.

Image: Visual comparison of the fully recessed installation, where the fireplace is built into the wall, versus the wall-mounted option, which requires an additional kit.
Power Connection
The unit supports both 15 Amp hardwire and plug-in installations. Ensure the power source meets the requirements for safe operation.
Media Installation
Your fireplace comes with fire glass media. For detailed instructions on installing the media and any optional media (such as driftwood logs, sold separately), please refer to the comprehensive installation manual available for download.

Image: Detailed diagram illustrating the front, top, and side dimensions of the fireplace, along with the location of the touch controls.
For complete and detailed installation instructions, including framing requirements and electrical connections, please refer to the official Installation Manual (PDF).
Operating Instructions
Your SimpliFire Allusion Platinum Electric Fireplace can be operated using the included multi-function remote control or the integrated touch controls on the unit.
Remote Control Functions

Image: The multi-function remote control for the fireplace, highlighting buttons for power, flame effects, heater settings, thermostat, timer, and ember bed lighting.
- Power: Turns the fireplace on or off.
- Flame Effects: Cycles through 4 flame color options (Orange, Orange w/ Blue highlights, Blue w/ Orange highlights, Blue).
- Heater: Activates the integrated heater (Low/High Mode). The unit can be operated with or without heat.
- Thermostat: Adjusts the desired temperature for the heater (Auto Set Temp).
- Timer: Sets an automatic shut-off timer (30 min, 1-9 Hours).
- Ember Light: Cycles through 13 ember bed lighting themes (Solid, Rotating, Off).

Image: A visual guide to the various flame colors and the extensive range of 13 ember bed lighting options available for customization.
Heat Output
The integrated heater provides 5000 British Thermal Units (BTUs) of heat, capable of heating up to 400 square feet. It operates at 1500W on high and 750W on low.
Maintenance
Regular maintenance ensures the longevity and optimal performance of your electric fireplace. Always disconnect power before performing any maintenance.
- Cleaning: Use a soft, damp cloth to clean the exterior surfaces. Do not use abrasive cleaners or sprays.
- Air Intake/Outlet: Periodically check and clean the air intake and outlet vents to ensure proper airflow and prevent overheating.
- Light Bulbs: The ember beds are lit with long-lasting LED lights, which typically do not require replacement.
Troubleshooting
If you experience issues with your fireplace, refer to the following common troubleshooting tips:
- No Power: Ensure the unit is properly plugged into a functional electrical outlet. Check the circuit breaker.
- No Heat: Verify the heater function is activated on the remote or control panel. Check thermostat settings.
- Flames Not Moving/Lighting: Ensure the flame effect is turned on. Check for any obstructions in the flame mechanism.
- Remote Not Working: Replace the batteries (requires 2x AAA batteries). Ensure there are no obstructions between the remote and the fireplace's sensor.
For more detailed troubleshooting or persistent issues, please contact SimpliFire customer support or consult the full User Manual (PDF).
Specifications
| Feature | Detail |
|---|---|
| Brand | SIMPLIFIRE |
| Model Name | Allusion Platinum |
| Model Number | SF-ALLP72-BK |
| Product Dimensions | 5.62"D x 44.87"W x 20.5"H |
| Item Weight | 137 Pounds |
| Material | Metal |
| Color | Black |
| Power Source | Corded Electric |
| Heat Output | 5000 British Thermal Units |
| Heating Coverage | 400 square feet |
| Installation Type | Wall Mount |
| Included Components | Remote Control |
| UPC | 652174953356 |
Warranty and Support
Your SimpliFire Allusion Platinum Linear Electric Fireplace is backed by a 2-year manufacturer's warranty.
For further assistance, detailed product information, or to download the complete manuals, please visit the official SimpliFire website or refer to the documents below:







